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Date: Tue, 5 Jan 2010 13:46:30 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Gauthier, Cathy" <Cathy.Gauthier@lsi.com>
Cc: "Nahum, Nelson" <Nelson.Nahum@lsi.com>, "Huber, Robin"
 <Robin.Huber@lsi.com>, "Jeong, Wayland" <Wayland.Jeong@lsi.com>, "Stark,
 Brian" <Brian.Stark@lsi.com>, "Huck, Peggy" <Peggy.Huck@lsi.com>, "Capen,
 Karen" <Karen.Capen@lsi.com>, "Koenig, Jeff" <Jeff.Koenig@lsi.com>, "Sketo,
 Leah" <Leah.Sketo@lsi.com>
Subject: Re: IT message on Mac computers
Message-ID: <20100105134630.599e7426@ripper.onstor.net>
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This is the kind of FUD that makes me want to quit this chicken-sh*t
outfit. [ _Alien2_]  Any CIO that worked for me and made this statement
would be immediately fired for gross ignorance and imcompetence.
Who's with me?

All joking aside, this is the result of someone who just doesn't have
the breadth of experience with anything other than Windows making
decisions that affect far too many people.  I'm amazed that a corporate
CIO, in this day and age, in a company this large, could actually get
away with the "Borg mentality".  Our business apps like _self review_
and _expense reports_ and _eAbsence_ are beyond terrible, and that's if
you *have* a windows computer to access them.  All the "reasons" why the
company pays way too much for less-than-bottom-of-the-barrel quality
add up to just one thing: ignorance and the fear that results from it.

To wit:

Apple laptops and desktops have a shelf life that is roughly double
that of Lenovo and Dell PCs.  That alone makes them far less costly,
even if their purchase price was double, which it isn't.  And discounts
can be had from Apple just like any other company (I bought mine using
the Yahoo corporate discount, but you didn't hear that from me ~:^).
Additionally, Apple computers cost half what they did 18 months ago due
to some price restructuring.  They are now much more in line with PC
prices.

Apple's OS, and cosequently their computers, are 1,000,000 times more
secure than Windows, and subsequently would save the company MILLIONS of
dollars in software costs.  That is, in fact, true of every other OS,
not just MacOS-X.  Why would it save so much money?  Because no added
extra security software is required.  No antivirus software is needed.
Out of the box they support SSH which is more secure and faster than
any VPN.  You can ignore any FUD you may have heard from M$, Cisco or
others on the matter.

The Apple email client is 40,000,000 times more secure and better
performing than Outlook.  It has learning anti-spam built in.  No need
to pay postini for any-spam, anti-virus protection.

Apart from all this talk about Apple and MacOS-X, there are other
computers here at LSI (in the world) that run various flavors, all
delicious, of Unix/Linux.  They also have browsers: chrome, opera,
firefox(gecko), konqueror....  For 10% of what I'm sure we paid for the
world's *worst* business apps, we could have real open systems,
multi-browser supported apps that work like butter.  To use eAbsence, I
have to practice my swearing before I even log on, twice, to start
using it.

In short, the cost argument just doesn't add up.  The millions we waste
on Exchange and other "worst of breed" apps relegates any such notion
to the scrap heap.



 On Tue, 5 Jan 2010 14:00:36 -0700 "Gauthier, Cathy"
<Cathy.Gauthier@lsi.com> wrote:

> Hi Nelson and Andy,
> I have had a few email exchanges with Bruce Decock on Mac users at
> LSI.  Here is a  little more information from IT and the background
> on their decisions regarding Mac users.  While the email is from
> September 2008, it is applicable today.
> 
> Thank you to the Mac users who have shared what their work-arounds
> were to  complete their self reviews.
> 
> Cathy
> 
> From: owner-all-managers-us@lsi.com
> Sent: Wed Sep 10 17:37:24 2008
> Subject: IT message on Mac computers
> To All LSI Managers,
> 
> At the risk of adding to your e-mail burden, I'd like to follow the
> lead of the HR organization and adopt the process of sending managers
> a pre-notification message before making some of our upcoming IT
> announcements/changes.  My goal is to give you background on key IT
> decisions and to give you the opportunity to send questions or
> feedback on these topics to Tell-IT<mailto:tell-it@lsi.com>. In some
> cases, an all-LSI message will follow in about three days. In other
> cases, the information will be only sent to managers so you
> understand the actions we___re taking. The first one is a position
> statement on Mac support and it is below.  Subsequent notes in the
> near future will include information on laptop hard drive encryption,
> network passwords, and IT policy changes. LSI Policy on Mac Computers
> I have already sent this message to known Mac users within LSI, but I
> have recently seen more interest from people about Macs in the LSI
> enterprise. The following explains our position on Macs and why we
> are taking that position. This will not be an all LSI message.
> 
> LSI does not support the use of Macs for general office use for the
> following reasons: -- They are the most expensive PCs LSI could buy.
> Our deals with Dell and MoreDirect(Lenovo) offer significant
> discounts based on our volume.
> 
>  --  We would need to  train all IT support people and test all of
> our software releases, updates, infrastructure changes, etc. with
> Macs as well as with our current standards.
> 
> -- We would need to obtain different software licenses for virus
> scanning, PC backup, software updates, inventory management, etc.,
> adding significant cost to our infrastructure.
> 
> -- Our current automated ordering processes are directly linked into
> our ERP systems (SAP and Oracle) and modifying these to include Apple
> would add to our expense.
> 
> What this means for users:
> -- IT will not test any of our changes with a Mac.  If we make any
> changes that impact Macs, users are on their own.
> 
> -- IT will strongly challenge any Mac purchases. We approve Macs for
> R&D and lab use to test our drivers, software, etc. when required,
> but not for general office use.
> 
> --  IT will not accept Help Desk tickets or provide any support or
> repair options for Mac users. If users have problems, they are on
> their own.
> 
> -- Mac users must adhere to all LSI standards for virus protection,
> data protection and backup, network connectivity and security. Users
> must do this independently as IT provides no corporate solutions.
> 
> Again, if you have questions or comments on this topic, please send
> those to Tell-IT<mailto:tell-it@lsi.com>. Bruce
> 
