X-Sylpheed-Account-Id:1
S:andy.sharp@onstor.com
SCF:#mh/Mailbox/sent
X-Sylpheed-Sign:0
X-Sylpheed-Encrypt:0
X-Sylpheed-Privacy-System:
RMID:#imap/LSI/INBOX	0	B50ED5C0A7967343B07C1764EE1D7BD1F50044E0@cosmail01.lsi.com
X-Sylpheed-End-Special-Headers: 1
Date: Tue, 5 Jan 2010 14:05:54 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Gauthier, Cathy" <Cathy.Gauthier@lsi.com>
Cc: "Nahum, Nelson" <Nelson.Nahum@lsi.com>, "Huber, Robin"
 <Robin.Huber@lsi.com>, "Jeong, Wayland" <Wayland.Jeong@lsi.com>, "Stark,
 Brian" <Brian.Stark@lsi.com>, "Huck, Peggy" <Peggy.Huck@lsi.com>, "Capen,
 Karen" <Karen.Capen@lsi.com>, "Koenig, Jeff" <Jeff.Koenig@lsi.com>, "Sketo,
 Leah" <Leah.Sketo@lsi.com>
Subject: Re: IT message on Mac computers
Message-ID: <20100105140554.4232280b@ripper.onstor.net>
References: <B50ED5C0A7967343B07C1764EE1D7BD1F50044E0@cosmail01.lsi.com>
Organization: Onstor
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Thanks for all your attention on this, Cathy.  HR at LSI actually cares
about the employees more than I'm used to ~:^)

Maybe I'm just naive, but this level of anti-Mac,
anti-anything-but-Windows FUD from a corporate CIO at a company the
size of LSI actually catches me off guard.  I have to say I would have
expected someone in that position to have greater breadth of experience.

On Tue, 5 Jan 2010 14:00:36 -0700 "Gauthier, Cathy"
<Cathy.Gauthier@lsi.com> wrote:

> Hi Nelson and Andy,
> I have had a few email exchanges with Bruce Decock on Mac users at
> LSI.  Here is a  little more information from IT and the background
> on their decisions regarding Mac users.  While the email is from
> September 2008, it is applicable today.
>=20
> Thank you to the Mac users who have shared what their work-arounds
> were to  complete their self reviews.
>=20
> Cathy
>=20
> From: owner-all-managers-us@lsi.com
> Sent: Wed Sep 10 17:37:24 2008
> Subject: IT message on Mac computers
> To All LSI Managers,
>=20
> At the risk of adding to your e-mail burden, I'd like to follow the
> lead of the HR organization and adopt the process of sending managers
> a pre-notification message before making some of our upcoming IT
> announcements/changes.  My goal is to give you background on key IT
> decisions and to give you the opportunity to send questions or
> feedback on these topics to Tell-IT<mailto:tell-it@lsi.com>. In some
> cases, an all-LSI message will follow in about three days. In other
> cases, the information will be only sent to managers so you
> understand the actions we=E2=80=99re taking. The first one is a position
> statement on Mac support and it is below.  Subsequent notes in the
> near future will include information on laptop hard drive encryption,
> network passwords, and IT policy changes. LSI Policy on Mac Computers
> I have already sent this message to known Mac users within LSI, but I
> have recently seen more interest from people about Macs in the LSI
> enterprise. The following explains our position on Macs and why we
> are taking that position. This will not be an all LSI message.
>=20
> LSI does not support the use of Macs for general office use for the
> following reasons: -- They are the most expensive PCs LSI could buy.
> Our deals with Dell and MoreDirect(Lenovo) offer significant
> discounts based on our volume.
>=20
>  --  We would need to  train all IT support people and test all of
> our software releases, updates, infrastructure changes, etc. with
> Macs as well as with our current standards.
>=20
> -- We would need to obtain different software licenses for virus
> scanning, PC backup, software updates, inventory management, etc.,
> adding significant cost to our infrastructure.
>=20
> -- Our current automated ordering processes are directly linked into
> our ERP systems (SAP and Oracle) and modifying these to include Apple
> would add to our expense.
>=20
> What this means for users:
> -- IT will not test any of our changes with a Mac.  If we make any
> changes that impact Macs, users are on their own.
>=20
> -- IT will strongly challenge any Mac purchases. We approve Macs for
> R&D and lab use to test our drivers, software, etc. when required,
> but not for general office use.
>=20
> --  IT will not accept Help Desk tickets or provide any support or
> repair options for Mac users. If users have problems, they are on
> their own.
>=20
> -- Mac users must adhere to all LSI standards for virus protection,
> data protection and backup, network connectivity and security. Users
> must do this independently as IT provides no corporate solutions.
>=20
> Again, if you have questions or comments on this topic, please send
> those to Tell-IT<mailto:tell-it@lsi.com>. Bruce
>=20
