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Subject: RE: henry lau has entered a new call into the Help Desk
Date: Tue, 5 Jun 2007 17:20:00 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0402075C@onstor-exch02.onstor.net>
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Thread-Topic: henry lau has entered a new call into the Help Desk
Thread-Index: AcenyrsC23znw/pwRfmXX/jjO7OuSwAABbPwAAC7B0AAAJsQYA==
From: "Jobi Ariyamannil" <jobi.ariyamannil@onstor.com>
To: "Maxim Kozlovsky" <maxim.kozlovsky@onstor.com>,
	"John Rogers" <john.rogers@onstor.com>,
	"Henry Lau" <henry.lau@onstor.com>,
	"John VanderWerf" <john.vanderwerf@onstor.com>,
	"Rashmi Sahoo" <rashmi.sahoo@onstor.com>
Cc: "dl-Delorean" <dl-Delorean@onstor.com>

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You will get stale handles if any of the following also done:

=20

*         Filesystem is reverted to a snapshot

*         Filesystem is eek repaired and EEK made some changes

*         Filesystem is converted to the latest layout.

=20

Regards,

Jobi

=20

-----Original Message-----
From: Maxim Kozlovsky=20
Sent: Tuesday, June 05, 2007 4:59 PM
To: John Rogers; Henry Lau; John VanderWerf; Rashmi Sahoo
Cc: dl-Delorean
Subject: RE: henry lau has entered a new call into the Help Desk

=20

It should not be a symptom of upgrade. Getting stale handles because of
upgrade is a bug, unless somebody deleted and recreated the share for
some reason.

=20

-----Original Message-----

From: John Rogers=20

Sent: Tuesday, June 05, 2007 4:40 PM

To: Henry Lau; John VanderWerf; Rashmi Sahoo

Cc: dl-Delorean

Subject: RE: henry lau has entered a new call into the Help Desk

=20

This is a symptom of the Mightydog upgrade.

=20

-----Original Message-----

From: henry.lau@onstor.com [mailto:henry.lau@onstor.com]=20

Sent: Tuesday, June 05, 2007 4:39 PM

To: John Rogers; John VanderWerf; Rashmi Sahoo

Subject: henry lau has entered a new call into the Help Desk

=20

HelpDesk

Customer =3D henry lau

Category =3D Lab related requests

********************************************

=20

=20

Cannot connect /n/newcorevol

=20

 cd /n/newcorevol

bash: cd: /n/newcorevol: Stale NFS file handle

=20

We cannot work for any defect.

=20

********************************************

Reference Number: 1181086696

=20


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<div class=3DSection1>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>You will get stale handles if any of the following also =
done:<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText =
style=3D'margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 =
lfo1'><![if !supportLists]><font
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Roman"><span
style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></font></span></span></font><![endif]>Filesystem is reverted to a
snapshot<o:p></o:p></p>

<p class=3DMsoPlainText =
style=3D'margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 =
lfo1'><![if !supportLists]><font
size=3D2 face=3DSymbol><span =
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Roman"><span
style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></font></span></span></font><![endif]>Filesystem is eek repaired =
and EEK
made some changes<o:p></o:p></p>

<p class=3DMsoPlainText =
style=3D'margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 =
lfo1'><![if !supportLists]><font
size=3D2 face=3DSymbol><span =
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style=3D'mso-list:Ignore'>&middot;<font size=3D1 face=3D"Times New =
Roman"><span
style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></font></span></span></font><![endif]>Filesystem is converted to =
the
latest layout.<o:p></o:p></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Regards,<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Jobi<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>-----Original Message-----<br>
From: Maxim Kozlovsky <br>
Sent: Tuesday, June 05, 2007 4:59 PM<br>
To: <st1:PersonName w:st=3D"on">John Rogers</st1:PersonName>; Henry Lau; =
John
VanderWerf; Rashmi Sahoo<br>
Cc: dl-Delorean<br>
Subject: RE: henry lau has entered a new call into the Help =
Desk</span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>It should not be a symptom of upgrade. Getting stale handles =
because of
upgrade is a bug, unless somebody deleted and recreated the share for =
some
reason.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>-----Original Message-----<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>From: <st1:PersonName w:st=3D"on">John Rogers</st1:PersonName> =
<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Sent: Tuesday, June 05, 2007 4:40 =
PM<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>To: Henry Lau; John VanderWerf; Rashmi =
Sahoo<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Cc: dl-Delorean<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Subject: RE: henry lau has entered a new call into the Help =
Desk<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>This is a symptom of the Mightydog =
upgrade.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>-----Original Message-----<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>From: henry.lau@onstor.com [mailto:henry.lau@onstor.com] =
<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Sent: Tuesday, June 05, 2007 4:39 =
PM<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>To: <st1:PersonName w:st=3D"on">John Rogers</st1:PersonName>; =
John
VanderWerf; Rashmi Sahoo<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Subject: henry lau has entered a new call into the Help =
Desk<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>HelpDesk<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Customer =3D henry lau<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Category =3D Lab related requests<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>********************************************<o:p></o:p></span></f=
ont></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Cannot connect /n/newcorevol<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>&nbsp;cd /n/newcorevol<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>bash: cd: /n/newcorevol: Stale NFS file =
handle<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>We cannot work for any defect.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>********************************************<o:p></o:p></span></f=
ont></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Reference Number: 1181086696<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

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