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Subject: Mightydog issues - PLEASANTON USERS ONLY
Date: Thu, 31 May 2007 22:18:13 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E03F1BD45@onstor-exch02.onstor.net>
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Thread-Topic: Mightydog issues - PLEASANTON USERS ONLY
Thread-Index: AcekDEBzTcSh5jvQSTO/24ulbsTJGw==
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From: "Kevin Matthews" <kevin.matthews@onstor.com>
To: "dl-Pleasanton" <dl-pleasanton@onstor.com>
Cc: "dl-Delorean" <dl-Delorean@onstor.com>,
	"sysadm" <sysadm@onstor.com>

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All,

This is only applicable to people accessing \\mightydog from a computer
in our Pleasanton office. Those of you on this distribution list that do
not work from Pleasanton, or have not been working from there in the
past 48 hours, please disregard.

Prior to getting the latest Delorean submittal and patch, there was an
open issue with Mightydog which caused serious performance problems with
CIFS file access. The upgrade to the Dogfood (Mightydog) cluster was
done yesterday afternoon. It looks like all CIFS related issues have
been resolved. It has been seen that a reboot of the client (your)
computer may be required to fix any access related issues to file
shares. If you are seeing any issues, have rebooted, and are still
having problems, please open a helpdesk ticket ASAP to get it resolved.

It should no longer be required to use FQDN for access to Mightydog.
NetBIOS name resolution should now work properly as well.

If you are still having NetBIOS issues, and would like to troubleshoot
the problem yourself, the following Windows tools might be useful to you
(you can run both from a Windows Command Prompt):

NetBIOS related:
nbtstat -R     (Reload - Purges and reloads the remote cache name table)
nbtstat -RR   (ReleaseRefresh - Sends Name Release packets to WINS and
then, starts Refresh)
nbtstat -c    (cache - Lists local NetBIOS names)
(more options - nbtstat /?)

DNS related:
ipconfig /flushdns   (Purges the DNS Resolver cache)
ipconfig /registerdns   (Refreshes all DHCP leases and re-registers DNS
names)
(more options - ipconfig /?)

Please open helpdesk tickets for any issues you have so that we can
resolve any open issues, and provide accurate feedback to development to
help make Delorean better.

Corporate Helpdesk:
http://helpdesk
http://helpdesk.onstor.net

Thanks,
Kevin



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<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">All,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">This is only =
applicable to people accessing</FONT></SPAN><SPAN LANG=3D"en-us"> =
</SPAN><A HREF=3D"file://\\mightydog"><SPAN LANG=3D"en-us"><U><FONT =
COLOR=3D"#0000FF" FACE=3D"Calibri">\\mightydog</FONT></U></SPAN><SPAN =
LANG=3D"en-us"></SPAN></A><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"></FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">from a computer in our</FONT></SPAN><SPAN =
LANG=3D"en-us"><B><I><U> <FONT =
FACE=3D"Calibri">Pleasanton</FONT></U></I></B></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri"> office. Those of you on this =
distribution list that do not work from Pleasanton,</FONT></SPAN><SPAN =
LANG=3D"en-us"> <FONT FACE=3D"Calibri">or have not been working from =
there in the past 48 hours,</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">please disregard.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">Prior to =
getting the latest Delorean submittal and patch</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri">,</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri"></FONT></SPAN><SPAN =
LANG=3D"en-us"> <FONT FACE=3D"Calibri">there was an open issue with =
Mightydog</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri"> =
which</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT FACE=3D"Calibri">caused =
serious performance</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">problems</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> with CIFS fi</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">le access</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">.</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">The upgrade</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">to the Dogfood (Mightydog) cluster</FONT></SPAN><SPAN =
LANG=3D"en-us"> <FONT FACE=3D"Calibri">was done yesterday =
afternoon</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">.</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"></FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">It looks like all CIFS related issues have been =
resolved. I</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">t =
has been seen that a reboot of the client (your) =
compute</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">r may =
be required to</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">fix any access related issues to file =
shares.</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri"> If you =
are seeing any issues, have rebooted, and are still having problems, =
please open a helpdesk ticket ASAP to get it =
resolved.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">It should no =
longer be required to use</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"></FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">FQDN</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">for access to Mightydog. Net</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri">BIO</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri">S name =
resolution</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri"> =
should now work properly as well.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">If you are =
still having NetBIOS issues,</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> and</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">would like to troubleshoot the problem =
yourself</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">,</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"></FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">the following Windows tools might be useful to you (you =
can run both from a Windows Command Prompt):</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">NetBIOS</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> related:</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">nbtstat</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">R&nbsp;&nbsp;&nbsp;&nbsp; (</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri">Reload -</FONT></SPAN><SPAN =
LANG=3D"en-us"> <FONT FACE=3D"Calibri">Purges and reloads the remote =
cache name table)</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">nbtstat</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">RR&nbsp;&nbsp; (</FONT></SPAN><SPAN =
LANG=3D"en-us"><FONT FACE=3D"Calibri">ReleaseRefresh - Sends Name =
Release packets to WINS and then, starts Refresh)</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">nbtstat</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">c</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">&nbsp;</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&nbsp; (cache</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> Lists local NetBIOS names)</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">(more =
options</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> nbtstat /?)</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">DNS =
related:</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">ipconfig</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> /</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">flushdns&nbsp;&nbsp; (Purges the DNS Resolver =
cache)</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">ipconfig =
/registerdns&nbsp;&nbsp; (Refreshes all DHCP leases and re-registers DNS =
names</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">)</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">(more =
options</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">&#8211;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> ipconfig /?)</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">Please open =
helpdesk tickets for any issues you have so that we can resolve any open =
issues, and provide accurate</FONT></SPAN><SPAN LANG=3D"en-us"> <FONT =
FACE=3D"Calibri">feedback</FONT></SPAN><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri"> to development</FONT></SPAN><SPAN LANG=3D"en-us"> =
<FONT FACE=3D"Calibri">to help make Delorean better.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Calibri">Corporate =
Helpdesk:</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><A =
HREF=3D"http://helpdesk"><SPAN LANG=3D"en-us"><U><FONT COLOR=3D"#0000FF" =
FACE=3D"Calibri">http://helpdesk</FONT></U></SPAN><SPAN =
LANG=3D"en-us"></SPAN></A><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><A =
HREF=3D"http://helpdesk.onstor.net"><SPAN LANG=3D"en-us"><U><FONT =
COLOR=3D"#0000FF" =
FACE=3D"Calibri">http://helpdesk.onstor.net</FONT></U></SPAN><SPAN =
LANG=3D"en-us"></SPAN></A><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT =
FACE=3D"Calibri">Kevin</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN></P>

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