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Subject: RE: 1.3.3.7 web interface slow
Date: Mon, 29 Jan 2007 16:56:26 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E02392C81@onstor-exch02.onstor.net>
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Thread-Topic: 1.3.3.7 web interface slow
Thread-Index: AcdD5Y4IOG12WrZRT4m7J6WNvMQ7ZwAAFMMgAAIWomAABUCAEAABNvCg
From: "Paul Hammer" <paul.hammer@onstor.com>
To: "Victor Carrell \(Glasshouse\)" <vcarrell@css.glasshouse.com>,
	"Charissa Willard" <charissa.willard@onstor.com>
Cc: "dl-cstech" <dl-cstech@onstor.com>

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Thanks.

=20

I am assuming that this customer went from NGM to NCM (only available
since 1.3.3) and may be surprised in general with the browser
performance after using it for the first time.=20

=20

-Paul

________________________________

From: Victor Carrell (Glasshouse)=20
Sent: Monday, January 29, 2007 4:12 PM
To: Paul Hammer; Charissa Willard
Cc: dl-cstech
Subject: RE: 1.3.3.7 web interface slow

=20

They went from 1.3.1.16 to 1.3.3.7

=20

Victor

=20

________________________________

From: Paul Hammer [mailto:paul.hammer@onstor.com]=20
Sent: Monday, January 29, 2007 4:42 PM
To: Charissa Willard; Victor Carrell (Glasshouse)
Cc: dl-cstech
Subject: RE: 1.3.3.7 web interface slow

=20

Curious, what version did the upgrade from?

=20

________________________________

From: Charissa Willard=20
Sent: Monday, January 29, 2007 12:59 PM
To: Victor Carrell (Glasshouse)
Cc: dl-cstech
Subject: RE: 1.3.3.7 web interface slow

=20

Victor,=20

=20

I've been working with Bill Duffy and Eric Crutchlow to try to quantify
some web-ui performance issues seen in the field. Performance issues
have not been consistent, so we are still trying to quantify any
perceived performance issues first. We will be addressing these issues
as part of Delorean.=20

=20

Please let me know exactly what you mean by slow? Initial download time,
does each page take longer to load, is it when using a particular
browser and operating system, etc. In addition, sending elogs for cases
where performance for a particular area is an issue will help, such as
when trying to display snapshots.=20

=20

Thanks,

Charissa

=20

________________________________

From: Victor Carrell (Glasshouse)=20
Sent: Monday, January 29, 2007 12:39 PM
To: dl-cstech
Subject: 1.3.3.7 web interface slow

=20

Hi All,

=20

            Has there been any complaints about the web interface being
slow after upgrading to 1.3.3.7?

=20

Thanks

Victor


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Thanks.<o:p></o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I am assuming that this customer =
went from
NGM to NCM (only available since 1.3.3) and may be surprised in general =
with
the browser performance after using it for the first time. =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-Paul<o:p></o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Victor Carrell
(Glasshouse) <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, January 29, =
2007
4:12 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Paul Hammer; Charissa =
Willard<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: 1.3.3.7 web =
interface
slow</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>They went from 1.3.1.16 to =
1.3.3.7<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Victor<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Paul =
Hammer
[mailto:paul.hammer@onstor.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, January 29, =
2007
4:42 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Charissa Willard; =
Victor
Carrell (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: 1.3.3.7 web =
interface
slow</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Curious, what version did the =
upgrade
from?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
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face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Charissa Willard
<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, January 29, =
2007
12:59 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Victor Carrell =
(Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: 1.3.3.7 web =
interface
slow</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>Victor, <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>I&#8217;ve been working with <st1:PersonName =
w:st=3D"on">Bill
 Duffy</st1:PersonName> and <st1:PersonName w:st=3D"on">Eric =
Crutchlow</st1:PersonName>
to try to quantify some web-ui performance issues seen in the field.
Performance issues have not been consistent, so we are still trying to =
quantify
any perceived performance issues first. We will be addressing these =
issues as
part of Delorean. <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>Please let me know exactly what you mean by =
slow?
Initial download time, does each page take longer to load, is it when =
using a
particular browser and operating system, etc. In addition, sending elogs =
for
cases where performance for a particular area is an issue will help, =
such as
when trying to display snapshots. <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>Thanks,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>Charissa<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Victor Carrell
(Glasshouse) <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, January 29, =
2007
12:39 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> 1.3.3.7 web =
interface
slow</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hi All,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;
Has there been any complaints about the web interface being slow after
upgrading to 1.3.3.7?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Victor<o:p></o:p></span></font></p>

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