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Subject: RE: case 5137: Unseen share
Date: Fri, 18 May 2007 07:21:09 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E03C0C4C9@onstor-exch02.onstor.net>
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Thread-Topic: case 5137: Unseen share
Thread-Index: AceZVuz8RcezghnDR/mWZfLfmeGCiAAAFxXQ
References: <09f401c79957$06b9c1b0$905f3090@csslt200>
From: "Shin Irie" <shin.irie@onstor.com>
To: "Paul Onofrietti (Glasshouse)" <paulo@css.glasshouse.com>,
	"dl-cstech" <dl-cstech@onstor.com>

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Paul,
=20
I looked at the EMRS site. This customer is using Japanese character
share name. Our UI (GUI, CLI) doesn't support double-byte character now.
I think they created the share with Windows Explorer. Next steps are
=20
1. To collect system get all. This will tell us exact share names.
2. To ask the customer how he created the share.
3. If he created the share with Explorer, ask him if he can see it with
Explorer.
=20
=20
--
Irie
=20

________________________________

From: Paul Onofrietti (Glasshouse)=20
Sent: Friday, May 18, 2007 11:16 PM
To: dl-cstech
Subject: case 5137: Unseen share



Customer is reporting that when they run "cifs show" under a virtual
server it reports an unseen share.

Here is an out put from the customer's system:

=20

Q1NH02-P1> vsvr set q1vs02
Q1NH02-P1 Q1VS02> cifs show
VSCAN$
IPC$
          <-----"invisible share"
tsuchi_top
Q1NH02-P1 Q1VS02>
=20
Has anyone seen this before?=20
I know they are running an older release; I plan on asking them to
upgrade.=20
I'm currently looking at defects to see if this has been reported
before.
=20
System details:
2 node cluster
Bobcat 2260
EverON 2.2.1.0
=20

=20


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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
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class=3D487371714-18052007>Paul,</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007></SPAN></FONT>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007>I looked at the EMRS site. This customer is =
using=20
Japanese character share name. Our UI (GUI, CLI) doesn't support =
double-byte=20
character now. I think they created the share with Windows Explorer. =
Next steps=20
are</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007></SPAN></FONT>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007>1. To collect system get all. This will tell =
us exact=20
share names.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007>2. To ask the customer how he created the=20
share.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007>3. If he created the share with Explorer, ask =
him if he=20
can see it with Explorer.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT size=3D2><FONT face=3DArial><FONT =
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class=3D487371714-18052007></SPAN></FONT><FONT color=3D#0000ff><SPAN=20
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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
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class=3D487371714-18052007>--</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D487371714-18052007>Irie</SPAN></FONT></DIV>
<DIV><FONT face=3D"&#65322;&#65331; =
&#65328;&#12468;&#12471;&#12483;&#12463;" =
color=3D#0000ff></FONT>&nbsp;</DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Dja dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Paul Onofrietti (Glasshouse)=20
<BR><B>Sent:</B> Friday, May 18, 2007 11:16 PM<BR><B>To:</B>=20
dl-cstech<BR><B>Subject:</B> case 5137: Unseen =
share<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Customer is reporting that =
when they=20
run &#8220;cifs show&#8221; under a virtual server it reports an unseen=20
share.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Here is an out put from =
the=20
customer&#8217;s system:<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P><PRE><FONT face=3D"Courier =
New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Q1NH02-P1&gt; vsvr set =
q1vs02<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Q1NH02-P1 Q1VS02&gt; cifs =
show<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">VSCAN$<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier =
New" size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">IPC$<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&lt;-----"invisible share"<o:p></o:p></SPAN></FONT></PRE><PRE><FONT =
face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: =
10pt">tsuchi_top<o:p></o:p></SPAN></FONT></PRE><PRE><FONT =
face=3D"Courier New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Q1NH02-P1 =
Q1VS02&gt;<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: =
10pt"><o:p>&nbsp;</o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier =
New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Has anyone seen this =
before? <o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">I know they are running an =
older release; I plan on asking them to upgrade. =
<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">I&#8217;m currently looking at =
defects to see if this has been reported =
before.<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: =
10pt"><o:p>&nbsp;</o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier =
New" size=3D2><SPAN style=3D"FONT-SIZE: 10pt">System =
details:<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">2 node =
cluster<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">Bobcat =
2260<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: 10pt">EverON =
2.2.1.0<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face=3D"Courier New" =
size=3D2><SPAN style=3D"FONT-SIZE: =
10pt"><o:p>&nbsp;</o:p></SPAN></FONT></PRE>
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style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
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