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Subject: RE: CF Issue
Date: Thu, 25 Jan 2007 15:32:10 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E022FA0E3@onstor-exch02.onstor.net>
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Thread-Topic: CF Issue
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From: "Mark Farabaugh" <mark.farabaugh@onstor.com>
To: "Chris Vandever" <chris.vandever@onstor.com>
Cc: "Andy Sharp" <andy.sharp@onstor.com>

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Chris, Andy,
I'm relatively new here and ONstor so I'm not totally up on the Bobcat.
Our contract manufacture has had multiple failures with the symptom
below.
We have validated and re-programmed a flash with this symptom and it
came out working fine.  We do not believe this to be a part issue.
What could cause this symptom?  Could this be a corruption issue because
of an improper power down?  1.3.3.2 issue?  I have this flash if you
want to try it.
Also, please introduce yourselves, it's better to put faces with names.
Regards, Mark

_____________________________________________
From: Chris Vandever=20
Sent: Thursday, January 25, 2007 11:37 AM
To: Mark Farabaugh
Cc: Andy Sharp
Subject: FW: CF Issue

When the system boots it starts all of the OS processes for BSD and then
starts a program called pm (process manager).  pm will start all of the
other ONStor processes based on the contents of the
/usr/local/agile/etc/pmtab file.  This file tells it what processes to
start and in what order.  When pm starts a process it waits for a signal
from that process to indicate it has finished its initialization.  Once
it gets that signal pm will then start the next program in the list.

In your case pm has started the following programs:

		PID   TT  STAT    TIME    COMMAND
		30799 ??  S       0:02.26 /usr/local/agile/bin/elog
		19755 ??  I       0:00.02
/usr/local/agile/bin/registryMgr
		16903 ??  D       0:00.05 (ncmd)

A state of 'D' indicates that ncmd is in a disk I/O wait state.  I would
have expected the disk request to time out, fail, and cause ncmd to die,
resulting in pm trying to restart it.  This should be an infinite loop
unless we are eventually able to read what we need.  I would also expect
the CF error would be logged to the syslog (not elog) in
/var/log/messages*, although we may not be able to write the log.  If
this isn't happening, then we may need to get Andy Sharp involved to
find out what BSD and the CF driver are doing.  However, I'm not sure
what you're expecting to try to do.  If the CF is failing there's not
really anything we can do about it that I know of, although Andy would
have more insight.  You could try copying the files in
/usr/local/agile/bin and /usr/local/agile/lib to try to identify what
files are on failing parts of the flash, but again, I'm not sure what
purpose it would serve.

ChrisV

_____________________________________________
From: Mark Farabaugh=20
Sent: Thursday, January 25, 2007 9:03 AM
To: Chris Vandever
Cc: Brian Stark
Subject: FW: CF Issue

Chris,
Brian Stark suggested that I follow up with you on an issue.  Our
Contract Manufacturer is seeing several compact flash failures where
system commands will not execute (see below).  Brian asked that I run a
ps- ax to look at what processes are running.  I have a failing flash
available.  The output of the ps -ax is attached.

Regards, Mark

abcd diag> system show chassis
Timed out waiting for response
% Command failure.
abcd diag> system show version
Timed out waiting for response
% Command failure.
abcd diag> system show temperature
Timed out waiting for response
% Command failure.
abcd diag>
abcd diag>
abcd diag> ps -ax
% Unknown command/option.
abcd diag> system reboot
Are you sure ? [y|n] : y
system reboot
Are you sure ? [y|n] : y
nfxsh_send: Unable to open rmc session to eventd_rmc, error -20.

 << File: abcd diag.doc >>=20




_____________________________________________
From: Brian Stark=20
Sent: Wednesday, January 24, 2007 2:27 PM
To: Mark Farabaugh
Subject: RE: CF Issue

Mark,

The system commands are timing out because chassisd is not running.  At
this point, you'll need to get someone in the software group involved to
help understand why this is happening.  I think that Chris Vandever
would be the person to first talk with since she's helped Abdallah with
similar issues in the past.


Brian


	_____________________________________________=20
	From: 	Mark Farabaugh =20
	Sent:	Wednesday, January 24, 2007 1:09 PM
	To:	Brian Stark
	Subject:	CF Issue

	Brian,
	I received another CF where system commands time out.  I believe
you asked to run a ps -ax when=20
	I saw this.  Attached is the outputs.  Let me know what you want
me to do.

	Regards, Mark

	 << File: abcd diag.doc >>=20

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<TITLE>RE: CF Issue</TITLE>
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<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Chris, Andy,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">I</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">m =
relatively new here and ONstor</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">so I</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">m not totally up on the Bobcat.&nbsp;&nbsp; =
Our</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">contract</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"></FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">manufacture has had multiple failures with =
the</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">symptom</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"> below.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">We have validated and re-programmed</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">a flash with this symptom and it came out =
working fine.&nbsp; We do not believe this to be a part =
issue.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">What could cause this symptom?&nbsp; =
Could</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
<FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">this be a corruption =
issue because of a</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">n</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial"> =
improper</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
<FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">power =
down</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">?&nbsp; 1.3.3.2 =
issue?</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">&nbsp; I =
ha</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">v</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">e this flash if you want to try =
i</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">t.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Also, please introduce yourselves, it</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">s better to put faces with =
names.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Regards, Mark</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Chris Vandever<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, January 25, =
2007 11:37 AM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Mark Farabaugh<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Andy Sharp<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> FW: CF Issue</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">When =
the system boots it starts all of the OS processes for BSD and then =
starts a program called pm (process manager).&nbsp; pm will start all of =
the other ONStor processes based on the contents of the =
/usr/local/agile/etc/pmtab file.&nbsp; This file tells it what processes =
to start and in what order.&nbsp; When pm starts a process it waits for =
a signal from that process to indicate it has finished its =
initialization.&nbsp; Once it gets that signal pm will then start the =
next program in the list.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">In =
your case pm has started the following programs:</FONT></SPAN></P>
<UL><UL>
<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Lucida =
Console">PID&nbsp;&nbsp; TT&nbsp; STAT&nbsp;&nbsp;&nbsp; =
TIME&nbsp;&nbsp;&nbsp; COMMAND</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Lucida =
Console">30799 ??&nbsp; S&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0:02.26 =
/usr/local/agile/bin/elog</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Lucida =
Console">19755 ??&nbsp; I&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0:00.02 =
/usr/local/agile/bin/registryMgr</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Lucida =
Console">16903 ??&nbsp; D&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0:00.05 =
(ncmd)</FONT></SPAN></P>
</UL></UL>
<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">A =
state of &#8216;D&#8217; indicates that ncmd is in a disk I/O wait =
state.&nbsp; I would have expected the disk request to time out, fail, =
and cause ncmd to die, resulting in pm trying to restart it.&nbsp; This =
should be an infinite loop unless we are eventually able to read what we =
need.&nbsp; I would also expect the CF error would be logged to the =
syslog (not elog) in /var/log/messages*, although we may not be able to =
write the log.&nbsp; If this isn&#8217;t happening, then we may need to =
get Andy Sharp involved to find out what BSD and the CF driver are =
doing.&nbsp; However, I&#8217;m not sure what you&#8217;re expecting to =
try to do.&nbsp; If the CF is failing there&#8217;s not really anything =
we can do about it that I know of, although Andy would have more =
insight.&nbsp; You could try copying the files in /usr/local/agile/bin =
and /usr/local/agile/lib to try to identify what files are on failing =
parts of the flash, but again, I&#8217;m not sure what purpose it would =
serve.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">ChrisV</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Mark Farabaugh<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, January 25, =
2007 9:03 AM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Chris Vandever<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Brian Stark<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> FW: CF Issue</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Chris,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Brian Stark suggested that I follow up with you on an =
issue.&nbsp; Our Contract Manufacturer is seeing several compact flash =
failures where system commands will not execute (see below).&nbsp; Brian =
asked that I run a ps- ax to look at what processes are running.&nbsp; I =
have a failing flash available.&nbsp; The output of the ps &#8211;ax is =
attached.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Regards, Mark</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt; system show =
chassis</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">Timed out waiting for =
response</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">% Command failure.</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt; system show =
version</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">Timed out waiting for =
response</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">% Command failure.</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt; system show =
temperature</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">Timed out waiting for =
response</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">% Command failure.</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt;</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt;</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt; ps -ax</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">% Unknown =
command/option.</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">abcd diag&gt; system =
reboot</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">Are you sure ? [y|n] : y</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">system reboot</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">Are you sure ? [y|n] : y</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">nfxsh_send: Unable to open rmc =
session to eventd_rmc, error -20.</SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us">&nbsp;&lt;&lt; File: abcd diag.doc =
&gt;&gt; </SPAN></P>
<BR>
<BR>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Brian Stark<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Wednesday, January 24, =
2007 2:27 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Mark Farabaugh<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: CF Issue</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">Mark,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">The system commands are timing out because chassisd is =
not running.&nbsp; At this point, you'll need to get someone in the =
software group involved to help understand why this is happening.&nbsp; =
I think that Chris Vandever would be the person to first talk with since =
she's helped Abdallah with similar issues in the past.</FONT></SPAN></P>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">Brian</FONT></SPAN></P>
<BR>
<UL>
<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D1 =
FACE=3D"Tahoma">_____________________________________________ =
</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D1 =
FACE=3D"Tahoma">From: &nbsp;</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D1 =
FACE=3D"Tahoma">Mark Farabaugh&nbsp; </FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D1 =
FACE=3D"Tahoma">Sent:&nbsp;&nbsp;</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D1 =
FACE=3D"Tahoma">Wednesday, January 24, 2007 1:09 PM</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D1 =
FACE=3D"Tahoma">To:&nbsp;&nbsp;&nbsp;&nbsp;</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D1 =
FACE=3D"Tahoma">Brian Stark</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D1 =
FACE=3D"Tahoma">Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT>=
</B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
SIZE=3D1 FACE=3D"Tahoma">CF Issue</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Brian,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I =
received another CF where system commands time out.&nbsp; I believe you =
asked to run a ps &#8211;ax when </FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I saw =
this.&nbsp; Attached is the outputs.&nbsp; Let me know what you want me =
to do.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Regards, Mark</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">&nbsp;&lt;&lt; File: abcd diag.doc =
&gt;&gt;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
</SPAN></P>
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