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Subject: RE: failing PS on g7r9
Date: Mon, 15 Jan 2007 10:34:41 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E018094D9@onstor-exch02.onstor.net>
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Thread-Topic: failing PS on g7r9
thread-index: Acc40ytl6JF1723EQTyE6oC0C/R73AAAAdtw
From: "John Rogers" <john.rogers@onstor.com>
To: "Andy Sharp" <andy.sharp@onstor.com>

It would be at /var/agile/messages. I could just get on the systems and
pull them off. They do roll off of the system over time. I wasn't sure
if you had seen the fault as a message on the console. I sues you mean
the fault light on the system is on?

Some versions of the bobcat hardware are particularly sensitive, for
which there is a fix. It's a hardware fix and would require the system
to be taken off the rack and fixed in the hardware lab.

If the system is rebooted, I think the light should clear until the UPS
goes through a test cycle and then the ps fault light goes on again. As
I remember these were effectively harmless.

If we have the elogs for it, though I can confirm that this is the exact
problem.

-----Original Message-----
From: Andrew Sharp [mailto:andy.sharp@onstor.com]=20
Sent: Monday, January 15, 2007 10:30 AM
To: John Rogers
Subject: Re: failing PS on g7r9

OK.  Well, just for kicks, let's say I have no idea how to get the elog
messages.  Is it a partitcular file on the filer?  /var/log/elog?

a


On Mon, 15 Jan 2007 10:28:24 -0800 "John Rogers"
<john.rogers@onstor.com> wrote:

> Please send the elog messages.
>=20
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@onstor.com]=20
> Sent: Monday, January 15, 2007 10:28 AM
> To: John Rogers
> Subject: failing PS on g7r9
>=20
> Hi John,
>=20
> I've got a PS fault on my filer, g7r9.  I guess you're the person who
> takes care of things like that.  I had to hamstring the software so it
> wouldn't keep rebooting the filer.  Let me know what the procedure is
> for getting this fixed.
>=20
> Cheers,
>=20
> a
