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Subject: RE: Larry Scheer has entered a new call into the Help Desk
Date: Sat, 24 Mar 2007 18:51:40 -0700
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Thread-Topic: Larry Scheer has entered a new call into the Help Desk
Thread-Index: AcdtimmME/3sVSqSQo+wtQyili9dsgAAb3lQAABU+5AAPJ48sA==
From: "John Rogers" <john.rogers@onstor.com>
To: "Larry Scheer" <larry.scheer@onstor.com>,
	"dl-Software" <dl-software@onstor.com>,
	"dl-QA" <dl-qa@onstor.com>,
	"Brian Stark" <brian.stark@onstor.com>,
	"Warren Gale" <warren.gale@onstor.com>

Maybe Brian or Warren knows how to get output from ssc_debug?

J7201 or J7202 ?

-----Original Message-----
From: Larry Scheer=20
Sent: Friday, March 23, 2007 1:56 PM
To: dl-Software; dl-QA
Subject: FW: Larry Scheer has entered a new call into the Help Desk

Can anyone tell me what the "magic keystrokes" are to wake up the sscm
console on cheetahs?

-----Original Message-----
From: John VanderWerf=20
Sent: Friday, March 23, 2007 1:49 PM
To: Larry Scheer; John Rogers
Subject: RE: Larry Scheer has entered a new call into the Help Desk

Port is 9017 on TS 10.2.7.235 and looks to be connected properly.  I
think that console takes special keystrokes at boot time, but I'm not
sure.  I've also heard it called SSC Debug console.  Maybe Max or Jim
knows how to use it.

--John=20

> -----Original Message-----
> From: larry.scheer@onstor.com [mailto:larry.scheer@onstor.com]=20
> Sent: Friday, March 23, 2007 1:33 PM
> To: John Rogers; John VanderWerf; Rashmi Sahoo
> Subject: Larry Scheer has entered a new call into the Help Desk
>=20
> HelpDesk
> Customer =3D Larry Scheer
> Category =3D Lab related requests
> ********************************************
>=20
>=20
> eng45 ssc_management console
>=20
> Eng45's console for the sscm doesn't appear to be working.=20
> The serial line appears to be physicallly connected to=20
> something. However no response is seen in the telnet session=20
> connected to the port. I am using the start program to=20
> connect to the consoles of eng45. All other ports seem to be=20
> working ok.=20
>=20
> Larry
>=20
> ********************************************
> Reference Number: 1174681668
>=20
>=20
