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Subject: RE: Microsoft and the Onstor
Date: Wed, 14 Mar 2007 20:51:48 -0700
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Thread-Topic: Microsoft and the Onstor
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From: "Paul Hammer" <paul.hammer@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>

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Sure, why not, we should do both.

________________________________

From: John Rogers
Sent: Wed 3/14/2007 8:30 PM
To: Caeli Collins; dl-cstech
Subject: RE: Microsoft and the Onstor



Working getting a lab setup to see whats up with that. Would we feel =
comfortable asking the customer for network traces of the failures?

-----Original Message-----
From: Caeli Collins
Sent: Wednesday, March 14, 2007 8:18 PM
To: dl-cstech
Subject: FW: Microsoft and the Onstor

Any thoughts?


Caeli

-----Original Message-----
From: Michael Tracy [mailto:mtracy@css.glasshouse.com]
Sent: Wednesday, March 14, 2007 6:09 PM
To: TechPartner
Cc: dl-Customer-Engineering
Subject: Microsoft and the Onstor

 Hi
I have a customer with 2 issues.
One is Microsoft Vista and the other is Office 2007


We assume Vista doesn't work with us and told them:
"Microsoft has changed the way it handles cifs with Vista. Onstor EverON =
releases currently do not support Vista"


But regarding Office 2007.
Here's snippets from the case:

"Saving files directly from Windows Office 2007 applications fail.
Saving files from Office 2003 is OK
saving files from Office 2007 to local PC drive and then saving that =
file to
CIFS share on Onstor works.
If you need more info regarding the issue with saving to ONStor from an
Office 2007 application in Windows XP, please let me know.
BTW, is Office 2007 supported by ONStor? "


Any assistance on this matter is greatly appreciated.

Michael





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<HTML dir=3Dltr><HEAD><TITLE>RE: Microsoft and the Onstor</TITLE>=0A=
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dunicode">=0A=
<META content=3D"MSHTML 6.00.2900.3059" name=3DGENERATOR></HEAD>=0A=
<BODY>=0A=
<DIV id=3DidOWAReplyText727 dir=3Dltr>=0A=
<DIV dir=3Dltr><FONT face=3DArial color=3D#000000 size=3D2>Sure, why =
not, we should do both.</FONT></DIV></DIV>=0A=
<DIV dir=3Dltr><BR>=0A=
<HR tabIndex=3D-1>=0A=
<FONT face=3DTahoma size=3D2><B>From:</B> John Rogers<BR><B>Sent:</B> =
Wed 3/14/2007 8:30 PM<BR><B>To:</B> Caeli Collins; =
dl-cstech<BR><B>Subject:</B> RE: Microsoft and the =
Onstor<BR></FONT><BR></DIV>=0A=
<DIV>=0A=
<P><FONT size=3D2>Working getting a lab setup to see whats up with that. =
Would we feel comfortable asking the customer for network traces of the =
failures?<BR><BR>-----Original Message-----<BR>From: Caeli =
Collins<BR>Sent: Wednesday, March 14, 2007 8:18 PM<BR>To: =
dl-cstech<BR>Subject: FW: Microsoft and the Onstor<BR><BR>Any =
thoughts?<BR><BR><BR>Caeli<BR><BR>-----Original Message-----<BR>From: =
Michael Tracy [<A =
href=3D"mailto:mtracy@css.glasshouse.com">mailto:mtracy@css.glasshouse.co=
m</A>]<BR>Sent: Wednesday, March 14, 2007 6:09 PM<BR>To: =
TechPartner<BR>Cc: dl-Customer-Engineering<BR>Subject: Microsoft and the =
Onstor<BR><BR>&nbsp;Hi<BR>I have a customer with 2 issues.<BR>One is =
Microsoft Vista and the other is Office 2007<BR><BR><BR>We assume Vista =
doesn't work with us and told them:<BR>"Microsoft has changed the way it =
handles cifs with Vista. Onstor EverON releases currently do not support =
Vista"<BR><BR><BR>But regarding Office 2007.<BR>Here's snippets from the =
case:<BR><BR>"Saving files directly from Windows Office 2007 =
applications fail.<BR>Saving files from Office 2003 is OK<BR>saving =
files from Office 2007 to local PC drive and then saving that file =
to<BR>CIFS share on Onstor works.<BR>If you need more info regarding the =
issue with saving to ONStor from an<BR>Office 2007 application in =
Windows XP, please let me know.<BR>BTW, is Office 2007 supported by =
ONStor? "<BR><BR><BR>Any assistance on this matter is greatly =
appreciated.<BR><BR>Michael<BR><BR><BR></FONT></P></DIV></BODY></HTML>
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