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Subject: RE: Microsoft and the Onstor
Date: Wed, 14 Mar 2007 21:07:38 -0700
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From: "Caeli Collins" <caeli.collins@onstor.com>
To: "Andy Sharp" <andy.sharp@onstor.com>

Something in the EULA says you can't take a trace of a failure?=20


Caeli

-----Original Message-----
From: Andy Sharp=20
Sent: Wednesday, March 14, 2007 8:37 PM
To: John Rogers
Cc: Caeli Collins; dl-cstech
Subject: Re: Microsoft and the Onstor

On Wed, 14 Mar 2007 20:30:00 -0700 "John Rogers"
<john.rogers@onstor.com> wrote:

> Working getting a lab setup to see whats up with that. Would we feel=20
> comfortable asking the customer for network traces of the failures?

That would violate the Vista EULA.  I'm perfectly comfortable doing that
on a personal level, but ....

If we did it ourselves it would also violate the EULA, so I don't know
what to tell you.

> -----Original Message-----
> From: Caeli Collins
> Sent: Wednesday, March 14, 2007 8:18 PM
> To: dl-cstech
> Subject: FW: Microsoft and the Onstor
>=20
> Any thoughts?=20
>=20
>=20
> Caeli
>=20
> -----Original Message-----
> From: Michael Tracy [mailto:mtracy@css.glasshouse.com]
> Sent: Wednesday, March 14, 2007 6:09 PM
> To: TechPartner
> Cc: dl-Customer-Engineering
> Subject: Microsoft and the Onstor
>=20
>  Hi
> I have a customer with 2 issues.
> One is Microsoft Vista and the other is Office 2007

Funny, I have issues with those as well.

Cheers and good luck,

a
