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Subject: RE: Microsoft and the Onstor
Date: Wed, 14 Mar 2007 20:30:00 -0700
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Thread-Topic: Microsoft and the Onstor
Thread-Index: AcdmnnasOQYw/us2SBeExL0aWTTcuQAEhl6QAABhhCA=
From: "John Rogers" <john.rogers@onstor.com>
To: "Caeli Collins" <caeli.collins@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>

Working getting a lab setup to see whats up with that. Would we feel
comfortable asking the customer for network traces of the failures?

-----Original Message-----
From: Caeli Collins=20
Sent: Wednesday, March 14, 2007 8:18 PM
To: dl-cstech
Subject: FW: Microsoft and the Onstor

Any thoughts?=20


Caeli

-----Original Message-----
From: Michael Tracy [mailto:mtracy@css.glasshouse.com]=20
Sent: Wednesday, March 14, 2007 6:09 PM
To: TechPartner
Cc: dl-Customer-Engineering
Subject: Microsoft and the Onstor

 Hi
I have a customer with 2 issues.
One is Microsoft Vista and the other is Office 2007


We assume Vista doesn't work with us and told them:
"Microsoft has changed the way it handles cifs with Vista. Onstor EverON
releases currently do not support Vista"


But regarding Office 2007.
Here's snippets from the case:

"Saving files directly from Windows Office 2007 applications fail.
Saving files from Office 2003 is OK
saving files from Office 2007 to local PC drive and then saving that
file to=20
CIFS share on Onstor works.
If you need more info regarding the issue with saving to ONStor from an=20
Office 2007 application in Windows XP, please let me know.
BTW, is Office 2007 supported by ONStor? "


Any assistance on this matter is greatly appreciated.

Michael=20


