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Subject: RE: Upgrade paths
Date: Thu, 1 Mar 2007 17:46:39 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0138C48C@onstor-exch02.onstor.net>
In-Reply-To: <03f501c75c63$0050ee10$464da8c0@glasshousetech.com>
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Thread-Topic: Upgrade paths
Thread-Index: AcdcYwSndym375sxQROqbBsd5o8ywQAAO/+Q
From: "Chris Vandever" <chris.vandever@onstor.com>
To: "Michael Tracy" <mtracy@css.glasshouse.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>

This is a multi-part message in MIME format.

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It really shouldn't be that big a deal.  It's really just cosmetic in
terms of what is displayed when you show the autosupport config.  It
doesn't affect the functionality.  I don't believe we've had this
problem reported by any customers, while I'm sure we've had many do
upgrades from 1.3.2.1 and below to 1.3.3 and above.  The actual problem
(#16999) was reported on mirror records during 2.2 development, so that
incarnation of the problem never saw the light of day.  :-)

=20

ChrisV

=20

=20

=20

________________________________

From: Michael Tracy [mailto:mtracy@css.glasshouse.com]=20
Sent: Thursday, March 01, 2007 4:38 PM
To: Chris Vandever; Eric Barrett; dl-cstech
Subject: Re: Upgrade paths

=20

thanks..

hopefully they decide to go to 2.2.1 then

=20

Michael

	----- Original Message -----=20

	From: Chris Vandever <mailto:chris.vandever@onstor.com> =20

	To: Eric Barrett <mailto:eric.barrett@onstor.com>  ; Michael
Tracy <mailto:mtracy@css.glasshouse.com>  ; dl-cstech
<mailto:dl-cstech@onstor.com> =20

	Sent: Thursday, March 01, 2007 7:35 PM

	Subject: RE: Upgrade paths

	=20

	It turns out that there was a bug in the clusDb upgrade that was
fixed in 2.2.x where if the upgrade required multiple changes to the
same record all but the last change was likely to be lost.  This would
only affect the asCfg record when upgrading from before 1.3.2.2 to 1.3.3
or later.  The serverIp address for autosupport email could end up
containing garbage.  So, if your upgrade skips from before 1.3.2.2 to
1.3.3 or later, then after the clusDb is upgraded you should check the
autosupport config:

	=20

	autosupport show config

	=20

	If the autosupport mail server is garbage, set it to zero to be
compatible with the customer's original configuration, ignoring the elog
complaints for the command:

	=20

	autosupport email server 0

	=20

	Again, this was fixed in 2.2.x.

	=20

	ChrisV

	=20

=09
________________________________


	From: Eric Barrett=20
	Sent: Thursday, March 01, 2007 3:49 PM
	To: Michael Tracy; Chris Vandever; dl-cstech
	Subject: RE: Upgrade paths

	=20

	I second what Chris wrote.  Go to 1.2.2.0 first, then 1.3.3.12.

	=20

	Mike, I can work with you to make 1.2.2.0 available to the
customer.

	=20

	=20

=09
________________________________


	From: Michael Tracy [mailto:mtracy@css.glasshouse.com]=20
	Sent: Thursday, March 01, 2007 3:08 PM
	To: Chris Vandever; dl-cstech
	Subject: Re: Upgrade paths

	Hi all

	Seems the customer is going to 1.3.3.12 instead of 2.2.1

	I assumed by going to the latest they meant 2.2.1

	=20

	My bad

	=20

	So this means 4 upgrades, doesn't it?

	=20

	Michael

	=20

		----- Original Message -----=20

		From: Chris Vandever <mailto:chris.vandever@onstor.com>


		To: Michael Tracy <mailto:mtracy@css.glasshouse.com>  ;
dl-cstech <mailto:dl-cstech@onstor.com> =20

		Sent: Thursday, March 01, 2007 5:58 PM

		Subject: RE: Upgrade paths

		=20

		Perhaps someone else can speak to other system issues
including the file system, but as far as the cluster database goes the
2.2.1 release notes are correct:  1.2.0.5 -> 1.2.2.0 -> 2.2.x.

		=20

		ChrisV

		=20

	=09
________________________________


		From: Michael Tracy [mailto:mtracy@css.glasshouse.com]=20
		Sent: Thursday, March 01, 2007 2:54 PM
		To: dl-cstech
		Subject: Upgrade paths

		=20

		Hi all

		Here's an odd one>

		=20

		We have a customer at 1.2.0.5 (yes 1.2.0.5 no typo)

		=20

		Been reading release notes on the upgrade path

		=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

		1.3.1.3 Release Notes state

		Upgrade from...  Upgrade to...

		1.2.2.0 or later 1.3.0.0
		1.2.0.5          1.2.2.0
		=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

		1.3.3.1 Release Notes state
		Upgrade from...  Upgrade to...
		1.2.3.0 or later 1.3.3.1
		1.2.2.5          1.2.3.0

		1.2.2.0          1.2.2.5
		1.2.0.5          1.2.2.0

		=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

		2.2.1 Release Notes state
		Upgrade from...  Upgrade to...
		1.2.2.0 or later 2.2.0.0
		1.2.0.5          1.2.2.0

		=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
		so depending on which release notes you believe... 2 or
4 upgrades
	=09
		If you go by the 2.2.1 notes - go to 1.2.2.0 then to
2.2.0.0

		Why would this one bypass all the intermediate upgrades?

		Can someone please confirm this is correct?

		I would assume with this drastic an upgrade he might
encounter some filesystem issues.=20

		=20

		=20

		Thanks!

		Michael


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<body bgcolor=3Dwhite lang=3DEN-US link=3Dblue vlink=3Dnavy>

<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>It really shouldn&#8217;t be that =
big a
deal.&nbsp; It&#8217;s really just cosmetic in terms of what is =
displayed when you
show the autosupport config.&nbsp; It doesn&#8217;t affect the =
functionality.&nbsp; I don&#8217;t
believe we&#8217;ve had this problem reported by any customers, while =
I&#8217;m
sure we&#8217;ve had many do upgrades from 1.3.2.1 and below to 1.3.3 =
and
above.&nbsp; The actual problem (#16999) was reported on mirror records =
during 2.2
development, so that incarnation of the problem never saw the light of =
day.&nbsp; </span></font><font
size=3D2 color=3Dnavy face=3DWingdings><span =
style=3D'font-size:10.0pt;font-family:
Wingdings;color:navy'>J</span></font><font size=3D2 color=3Dnavy =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span=
></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>ChrisV<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Michael Tracy</st1:PersonName> =
[mailto:mtracy@css.glasshouse.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 01, =
2007
4:38 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Chris Vandever; Eric =
Barrett;
dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: Upgrade =
paths</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>thanks..</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>hopefully they decide to go to 2.2.1 =
then</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Michael</span></font><o:p></o:p></p>

</div>

<blockquote style=3D'border:none;border-left:solid black =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'=
>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>----- Original Message ----- =
<o:p></o:p></span></font></p>

</div>

<div style=3D'font-color:black'>

<p class=3DMsoNormal style=3D'background:#E4E4E4'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span=
></font></b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> <a
href=3D"mailto:chris.vandever@onstor.com" =
title=3D"chris.vandever@onstor.com">Chris
Vandever</a> <o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <a
href=3D"mailto:eric.barrett@onstor.com" =
title=3D"eric.barrett@onstor.com">Eric
Barrett</a> ; <a href=3D"mailto:mtracy@css.glasshouse.com"
title=3D"mtracy@css.glasshouse.com">Michael Tracy</a> ; <a
href=3D"mailto:dl-cstech@onstor.com" =
title=3D"dl-cstech@onstor.com">dl-cstech</a> =
<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font =
size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> =
Thursday, March
01, 2007 7:35 PM<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font =
size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> RE: =
Upgrade paths<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>It turns out that there was a bug =
in the
clusDb upgrade that was fixed in 2.2.x where if the upgrade required =
multiple
changes to the same record all but the last change was likely to be =
lost.&nbsp;
This would only affect the asCfg record when upgrading from before =
1.3.2.2 to
1.3.3 or later.&nbsp; The serverIp address for autosupport email could =
end up
containing garbage.&nbsp; So, if your upgrade skips from before 1.3.2.2 =
to
1.3.3 or later, then after the clusDb is upgraded you should check the
autosupport config:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy
face=3D"Lucida Console"><span =
style=3D'font-size:10.0pt;font-family:"Lucida Console";
color:navy'>autosupport show config<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>If the autosupport mail server is =
garbage,
set it to zero to be compatible with the customer&#8217;s original
configuration, ignoring the elog complaints for the =
command:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy
face=3D"Lucida Console"><span =
style=3D'font-size:10.0pt;font-family:"Lucida Console";
color:navy'>autosupport email server 0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Again, this was fixed in =
2.2.x.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>ChrisV<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Eric =
Barrett <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 01, =
2007
3:49 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Michael
 Tracy</st1:PersonName>; Chris Vandever; dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Upgrade =
paths</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I second what Chris wrote.&nbsp; Go to 1.2.2.0 first, =
then
1.3.3.12.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Mike, I can work with you to make 1.2.2.0 available =
to the
customer.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st=3D"on">Michael Tracy</st1:PersonName> =
[mailto:mtracy@css.glasshouse.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 01, =
2007
3:08 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Chris Vandever; =
dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: Upgrade =
paths</span></font><o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hi all</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Seems the customer is going to 1.3.3.12 instead of =
2.2.1</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I assumed by going to the latest they meant =
2.2.1</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>My bad</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>So this means 4 upgrades, doesn't =
it?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Michael</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<blockquote style=3D'border:none;border-left:solid black =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'=
>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>----- Original Message ----- =
<o:p></o:p></span></font></p>

</div>

<div style=3D'font-color:black'>

<p class=3DMsoNormal style=3D'background:#E4E4E4'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span=
></font></b><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> <a
href=3D"mailto:chris.vandever@onstor.com" =
title=3D"chris.vandever@onstor.com">Chris
Vandever</a> <o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <a
href=3D"mailto:mtracy@css.glasshouse.com" =
title=3D"mtracy@css.glasshouse.com">Michael
Tracy</a> ; <a href=3D"mailto:dl-cstech@onstor.com" =
title=3D"dl-cstech@onstor.com">dl-cstech</a>
<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font =
size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> =
Thursday, March
01, 2007 5:58 PM<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font =
size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> RE: =
Upgrade paths<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Perhaps someone else can speak to =
other
system issues including the file system, but as far as the cluster =
database
goes the 2.2.1 release notes are correct:&nbsp; 1.2.0.5 -&gt; 1.2.2.0 =
-&gt;
2.2.x.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>ChrisV<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Michael Tracy</st1:PersonName> =
[mailto:mtracy@css.glasshouse.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 01, =
2007
2:54 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Upgrade =
paths</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hi all</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Here's an odd one&gt;</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>We have a customer at 1.2.0.5 (yes 1.2.0.5 no =
typo)</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Been reading release notes on the upgrade =
path</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>1.3.1.3 Release Notes =
state</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>Upgrade from...&nbsp; Upgrade =
to...</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>1.2.2.0 or later 1.3.0.0<br>
1.2.0.5&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1.2.2.0<br>
</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</span></f=
ont><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>1.3.3.1 Release Notes state<br>
Upgrade from...&nbsp; Upgrade to...<br>
1.2.3.0 or later 1.3.3.1<br>
1.2.2.5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
1.2.3.0</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier =
New"'>1.2.2.0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
1.2.2.5<br>
1.2.0.5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
1.2.2.0</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;
font-family:"Courier New"'>2.2.1 Release Notes state<br>
Upgrade from...&nbsp; Upgrade to...<br>
1.2.2.0 or later 2.2.0.0<br>
1.2.0.5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
1.2.2.0</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</span></font><br>
<font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>so depending
on which release notes you believe... 2 or 4 upgrades<br>
<br>
If you go by the 2.2.1 notes - go to 1.2.2.0 then to =
2.2.0.0</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Why would this one bypass all the intermediate =
upgrades?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Can someone please confirm this is =
correct?</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I would assume with this drastic an upgrade he might
encounter some filesystem issues. </span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks!</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Michael</span></font><o:p></o:p></p>

</div>

</blockquote>

</blockquote>

</div>

</body>

</html>

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