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Subject: RE: Clearquest maintenance scheduled for 5PM PDT on Friday (tomorrow), will be unavailable for an hour
Date: Fri, 5 Jan 2007 17:09:09 -0800
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Thread-Topic: Clearquest maintenance scheduled for 5PM PDT on Friday (tomorrow), will be unavailable for an hour
thread-index: Accwd+Xq4rn86mXkRVKeMpTSTtudmgAtt3Qw
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"dl-Engineering" <dl-engineering@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>
Cc: "Kevin Matthews" <kevin.matthews@onstor.com>,
	"Brian Baker" <brian.baker@onstor.com>

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It's that time. Please logoff of Clearquest now, especially those of you
using CQ on windows. Thank you.

_____________________________________________
From: Sandrine Boulanger=20
Sent: Thursday, January 04, 2007 7:17 PM
To: dl-Engineering; dl-Customer-Engineering
Cc: Kevin Matthews; Brian Baker
Subject: Clearquest maintenance scheduled for 5PM PDT on Friday
(tomorrow), will be unavailable for an hour

I have made many changes to the Clearquest schema, and we need to
upgrade the database TED. We need to back it up and then perform the
upgrade. It should take about an hour. It is scheduled for Friday 5th
(tomorrow) at 5PM PDT.
This requires stopping any access to the database. We'll stop the web
services so that you won't be able to access it through the web
interface.=20
FOR CLEARQUEST WINDOWS CLIENT USERS
Please logout of  Clearquest client before 5PM, any access to the
database during the upgrade will likely fail and lock the database, and
make the outage even longer.

Thanks for your cooperation. We'll send an update on the upgrade and
I'll describe all the new changes.

Sandrine.

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<TITLE>RE: Clearquest maintenance scheduled for 5PM PDT on Friday =
(tomorrow), will be unavailable for an hour</TITLE>
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<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">It</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">s that =
time.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
<FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Please logoff of =
Clearquest now,</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">especially</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial"></FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">those of =
you using CQ on windows.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Thank =
you.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Sandrine Boulanger<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, January 04, =
2007 7:17 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Engineering; =
dl-Customer-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Kevin Matthews; Brian =
Baker<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> Clearquest maintenance scheduled for 5PM PDT on Friday =
(tomorrow), will be unavailable for an hour</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I =
have made many changes to the Clearquest schema, and we need to upgrade =
the database TED. We need to back it up and then perform the upgrade. It =
should take about an hour. It is scheduled for Friday =
5</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><SUP><FONT SIZE=3D2 =
FACE=3D"Arial">th</FONT></SUP></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial"> (tomorrow) at 5PM =
PDT.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This =
requires stopping any access to the database. We&#8217;ll stop the web =
services so that you won&#8217;t be able to access it through the web =
interface. </FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Arial">FOR CLEARQUEST WINDOWS CLIENT USERS</FONT></B></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Please logout of&nbsp; Clearquest client before 5PM, any =
access to the database during the upgrade will likely fail and lock the =
database, and make the outage even longer.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks for your cooperation. We&#8217;ll send an update =
on the upgrade and I&#8217;ll describe all the new =
changes.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Sandrine.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

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