X-MimeOLE: Produced By Microsoft Exchange V6.5
Received: by onstor-exch02.onstor.net 
	id <01C73077.E5DFBF2A@onstor-exch02.onstor.net>; Thu, 4 Jan 2007 19:16:31 -0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----_=_NextPart_001_01C73077.E5DFBF2A"
Content-class: urn:content-classes:message
Subject: Clearquest maintenance scheduled for 5PM PDT on Friday (tomorrow), will be unavailable for an hour
Date: Thu, 4 Jan 2007 19:16:31 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0116B5FE@onstor-exch02.onstor.net>
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
Thread-Topic: Clearquest maintenance scheduled for 5PM PDT on Friday (tomorrow), will be unavailable for an hour
thread-index: Accwd+Xq4rn86mXkRVKeMpTSTtudmg==
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "dl-Engineering" <dl-engineering@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>
Cc: "Kevin Matthews" <kevin.matthews@onstor.com>,
	"Brian Baker" <brian.baker@onstor.com>

This is a multi-part message in MIME format.

------_=_NextPart_001_01C73077.E5DFBF2A
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

I have made many changes to the Clearquest schema, and we need to
upgrade the database TED. We need to back it up and then perform the
upgrade. It should take about an hour. It is scheduled for Friday 5th
(tomorrow) at 5PM PDT.
This requires stopping any access to the database. We'll stop the web
services so that you won't be able to access it through the web
interface.=20
FOR CLEARQUEST WINDOWS CLIENT USERS
Please logout of  Clearquest client before 5PM, any access to the
database during the upgrade will likely fail and lock the database, and
make the outage even longer.

Thanks for your cooperation. We'll send an update on the upgrade and
I'll describe all the new changes.

Sandrine.

------_=_NextPart_001_01C73077.E5DFBF2A
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii">
<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
6.5.7650.28">
<TITLE>Clearquest maintenance scheduled for 5PM PDT on Friday =
(tomorrow), will be unavailable for an hour</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I =
have made many changes to the Clearquest schema, and we need =
to</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
SIZE=3D2 FACE=3D"Arial">upgrade</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial"> the database TED.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D2 =
FACE=3D"Arial">We need to back it up and then perform the upgrade. It =
should take about an hour.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial"> It is scheduled for Friday 5</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><SUP><FONT SIZE=3D2 =
FACE=3D"Arial">th</FONT></SUP></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial"> (tomorrow) at 5PM =
PDT.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This =
requires stopping any access to the database. We</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">ll stop the web services so =
that</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
<FONT SIZE=3D2 FACE=3D"Arial">you won</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">t</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial"> be</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT SIZE=3D2 FACE=3D"Arial">able to</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D2 =
FACE=3D"Arial">access</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT SIZE=3D2 FACE=3D"Arial">it</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT SIZE=3D2 =
FACE=3D"Arial">through the web interface.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> </SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Arial">FOR</FONT></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><SPAN LANG=3D"en-us"><B> <FONT SIZE=3D2 =
FACE=3D"Arial">CLEARQUEST</FONT></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><SPAN LANG=3D"en-us"><B> <FONT SIZE=3D2 =
FACE=3D"Arial">WINDOWS</FONT></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><SPAN LANG=3D"en-us"><B> <FONT SIZE=3D2 =
FACE=3D"Arial">CLIENT</FONT></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><SPAN LANG=3D"en-us"><B> <FONT SIZE=3D2 =
FACE=3D"Arial">USERS</FONT></B></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Please logout of</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us">&nbsp;<FONT SIZE=3D2 =
FACE=3D"Arial"> Clearquest</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial"> client before 5PM</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">, any access to the datab</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">a</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">se during the upgrade =
will</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
<FONT SIZE=3D2 FACE=3D"Arial">likely fail</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial"> and lock the database, and make the outage even =
longer.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks for your cooperation. We</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">ll send an update on the =
upgrade and I</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">ll describe all the new changes.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Sandrine.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

</BODY>
</HTML>
------_=_NextPart_001_01C73077.E5DFBF2A--
