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Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Date: Thu, 19 Jul 2007 09:51:49 -0800
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Thread-Topic: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Thread-Index: AcfKIppWKQY47iqWR8+C55FF/Zj1wgABvG0AAABTROAAAD1oYA==
From: "Larry Scheer" <larry.scheer@onstor.com>
To: "Raghu Murthy" <raghu.murthy@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>,
	"Ken Renshaw" <ken.renshaw@onstor.com>
Cc: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Brian Nguyen" <brian.nguyen@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"Carolyn Sims" <carolyn.sims@onstor.com>,
	"Jay Michlin" <jay.michlin@onstor.com>,
	"Paul Hammer" <paul.hammer@onstor.com>

Raghu,=20
   What does the script on the compact flash from manufacturing have?

I checked the source code used to produce the script when a make release
is done and there is no '/fcs' in the source.

The source I checked is the latest in the Zonda code base and the
R3_0_X_rel branch.

From what I can tell the source code never contained a default path with
'fcs.'

I am going to mark defect 19869 as fixed.=20

But please check the flashes coming from manufacturing. If the recent
compact flashes have an incorrect path then a new gold master needs to
be cut to correct this problem.

What is the source of the script being used in the field? Where did it
come from and how did it get the fcs added to the path in the script in
question?

Larry

-----Original Message-----
From: Raghu Murthy=20
Sent: Thursday, July 19, 2007 10:37 AM
To: Larry Scheer; Andy Sharp; Ken Renshaw
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
Carolyn Sims
Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp
path to upgrade script" - New ONStor Support Case


Larry,

The default URL in the script says
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/Ever
ON-3.0.0.1BC.tar.gz]

All I am saying is it should be (with the string "fcs/" removed
[ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3
.0.0.1BC.tar.gz]

I also updated these two lines in the script as below and verified that
it showed the correct default (documented in defect 19869)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
DEF_FTP_URL=3D"ftp://support.onstor.com/outbound/software/EverON/fcs"

DEF_HTTP_URL=3D"http://support.onstor.com/outbound/software/EverON/fcs"
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

To
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

DEF_FTP_URL=3D"ftp://support.onstor.com/outbound/software/EverON"

DEF_HTTP_URL=3D"http://support.onstor.com/outbound/software/EverON"
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

Let me know if that clears it up
thanks
Raghu=20

-----Original Message-----
From: Larry Scheer=20
Sent: Thursday, July 19, 2007 10:32 AM
To: Andy Sharp; Ken Renshaw
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric
Barrett; Carolyn Sims
Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp
path to upgrade script" - New ONStor Support Case

I checked the source code and there is no "/fcs" in the default FTP URL
path.

The version of the script that I checked is the latest in perforce. I
would need to track down which change list was used in creating the
release in question to find out how and when the /fcs was added to the
path.=20

I also don't recall ever seeing /fcs in any of the versions of the
script that I worked with in the Delorean branch.

Larry

-----Original Message-----
From: Andy Sharp=20
Sent: Thursday, July 19, 2007 9:34 AM
To: Ken Renshaw
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric
Barrett; Carolyn Sims; Larry Scheer
Subject: Re: [Bloodstock Research Information Services] 00005443: "ftp
path to upgrade script" - New ONStor Support Case

Larry is the man on this, but for the record, I don't ever recall
adding the fcs directory to the default path, I have no idea when or
how that came in.

Cheers,

a

On Wed, 18 Jul 2007 20:22:43 -0700 "Ken Renshaw"
<ken.renshaw@onstor.com> wrote:

> Hi Raghu.=20
>=20
> Actually, I do not own the contents of the cw_install.sh script,
> development does, Andy Sharp was the author of the script.
>=20
> I will make sure that I explicitly give pointers to the corresponding
> cw_install.sh versions for each 3.0.0.x release variant, but again, I
> do not own the content of it.
>=20
> If I was neglect in providing the correct version then shame on me,
> and if there are engineering changes requested in the operation of
> the script then I'll be happy to build and package the code that
> development provides.
>=20
> Thanks,
>=20
> -Ken
>=20
>=20
> -----Original Message-----
> From: Raghu Murthy
> Sent: Wed 7/18/2007 6:02 PM
> To: Raghu Murthy; Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: RE: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case=20
>=20
> I have filed defect 19869 to track this
> Raghu=20
> =20
>=20
> -----Original Message-----
> From: Raghu Murthy=20
> Sent: Wednesday, July 18, 2007 5:32 PM
> To: Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: FW: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case
>=20
>=20
>=20
> Ken,
>=20
> I was told you own updating the install script that goes with every
> Delorean release. I have just one suggestion w.r.t the script since
> we got a service case opened.
>=20
> When the install script runs and it prompts for the FTP URL to get
> software distribution tarball, the path it uses for the default is
> not correct.
>=20
> The default path offered for 3.0.0.1 is
>
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/Ever
ON-3.0.0.1BC.tar.gz]
>=20
> The correct default would be
>
[ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3
.0.0.1BC.tar.gz]
>=20
> The "fcs" needs to be dropped from the path - it was a one-time
> insertion for the path to be private. From the next patch release
> 3.0.0.2, if you could incorporate this path correction that would be
> appreciated.
>=20
> ..Raghu
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3Dextract of script being =
run=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
> CSLAB1# sh everon-3.0.0.1BC-install.sh
>=20
> Welcome to the ONStor Standalone Upgrade System
>=20
> This program will upgrade your secondary flash card to EverON
> version 3.0.0.1 and boot your system to the new software.
>=20
> You may run the program in interactive mode or unattended mode.
> If you choose interactive mode, you will be prompted prior to
> any reboots of the system.  Otherwise, you will only be
> prompted for the FTP or HTTP URL of the distribution file,
> and the upgrade will be completed automatically.
>=20
> Would you like to run in interactive mode? [No] Yes
> I'll take Yes as a 'yes' and run in interactive mode.
> Formatting secondary Compact Flash Card
> CF card is 488 MiB
> Downloading the EverON software distribution.
> Please enter the ftp or http URL of the distribution:
>
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/Ever
ON-3.0.0.1BC.tar.gz]
>
ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.
0.0.1BC.tar.gz
>=20
>=20
> Raghu=20
> =20
>=20
> -----Original Message-----
> From: Caeli Collins=20
> Sent: Wednesday, July 18, 2007 5:39 AM
> To: dl-Customer Service Cases
> Cc: dl-Customer Service Cases; Cheryl Lewis
> Subject: [Bloodstock Research Information Services] 00005443: "ftp
> path to upgrade script" - New ONStor Support Case
>=20
> A new ONStor Support Case has been created for you:
>=20
> Account Name Bloodstock Research Information Services
> Case number 00005443
> Created on 7/18/2007  by Caeli Collins
> Origin:  ASSIST (Support Web Site)
>=20
> Submitter:  Sean Foley
>=20
> Reported Severity:=20
> Type: =20
> Status:  Open New
>=20
> Description: the path in the upgrade procedure document appears
> incorrect, it looks like maybe BC is required in the filename, please
> verify.
>=20
> Sean
>=20
