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Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Date: Thu, 19 Jul 2007 09:45:36 -0800
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Thread-Topic: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Thread-Index: AcfKIppWKQY47iqWR8+C55FF/Zj1wgABvG0AAABTROAAAHEMAg==
From: "Ken Renshaw" <ken.renshaw@onstor.com>
To: "Raghu Murthy" <raghu.murthy@onstor.com>,
	"Larry Scheer" <larry.scheer@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>
Cc: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Brian Nguyen" <brian.nguyen@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"Carolyn Sims" <carolyn.sims@onstor.com>

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It looks like someone outside Build or Dev modified the file after we =
released it to Support. The versions under =
/n/Build-Trees/R3.0.0.1/R3.0.0.1-071107/nfx-tree do not show 'fcs' or =
anything like it.

-Ken


-----Original Message-----
From: Raghu Murthy
Sent: Thu 7/19/2007 10:37 AM
To: Larry Scheer; Andy Sharp; Ken Renshaw
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims
Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp =
path to upgrade script" - New ONStor Support Case
=20

Larry,

The default URL in the script says
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverO=
N-3.0.0.1BC.tar.gz]

All I am saying is it should be (with the string "fcs/" removed
[ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.=
0.0.1BC.tar.gz]

I also updated these two lines in the script as below and verified that =
it showed the correct default (documented in defect 19869)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
DEF_FTP_URL=3D"ftp://support.onstor.com/outbound/software/EverON/fcs"

DEF_HTTP_URL=3D"http://support.onstor.com/outbound/software/EverON/fcs"
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

To
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

DEF_FTP_URL=3D"ftp://support.onstor.com/outbound/software/EverON"

DEF_HTTP_URL=3D"http://support.onstor.com/outbound/software/EverON"
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

Let me know if that clears it up
thanks
Raghu=20

-----Original Message-----
From: Larry Scheer=20
Sent: Thursday, July 19, 2007 10:32 AM
To: Andy Sharp; Ken Renshaw
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett; Carolyn Sims
Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp =
path to upgrade script" - New ONStor Support Case

I checked the source code and there is no "/fcs" in the default FTP URL =
path.

The version of the script that I checked is the latest in perforce. I =
would need to track down which change list was used in creating the =
release in question to find out how and when the /fcs was added to the =
path.=20

I also don't recall ever seeing /fcs in any of the versions of the =
script that I worked with in the Delorean branch.

Larry

-----Original Message-----
From: Andy Sharp=20
Sent: Thursday, July 19, 2007 9:34 AM
To: Ken Renshaw
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett; Carolyn Sims; Larry Scheer
Subject: Re: [Bloodstock Research Information Services] 00005443: "ftp =
path to upgrade script" - New ONStor Support Case

Larry is the man on this, but for the record, I don't ever recall
adding the fcs directory to the default path, I have no idea when or
how that came in.

Cheers,

a

On Wed, 18 Jul 2007 20:22:43 -0700 "Ken Renshaw"
<ken.renshaw@onstor.com> wrote:

> Hi Raghu.=20
>=20
> Actually, I do not own the contents of the cw_install.sh script,
> development does, Andy Sharp was the author of the script.
>=20
> I will make sure that I explicitly give pointers to the corresponding
> cw_install.sh versions for each 3.0.0.x release variant, but again, I
> do not own the content of it.
>=20
> If I was neglect in providing the correct version then shame on me,
> and if there are engineering changes requested in the operation of
> the script then I'll be happy to build and package the code that
> development provides.
>=20
> Thanks,
>=20
> -Ken
>=20
>=20
> -----Original Message-----
> From: Raghu Murthy
> Sent: Wed 7/18/2007 6:02 PM
> To: Raghu Murthy; Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: RE: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case=20
>=20
> I have filed defect 19869 to track this
> Raghu=20
> =20
>=20
> -----Original Message-----
> From: Raghu Murthy=20
> Sent: Wednesday, July 18, 2007 5:32 PM
> To: Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: FW: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case
>=20
>=20
>=20
> Ken,
>=20
> I was told you own updating the install script that goes with every
> Delorean release. I have just one suggestion w.r.t the script since
> we got a service case opened.
>=20
> When the install script runs and it prompts for the FTP URL to get
> software distribution tarball, the path it uses for the default is
> not correct.
>=20
> The default path offered for 3.0.0.1 is
> =
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverO=
N-3.0.0.1BC.tar.gz]
>=20
> The correct default would be
> =
[ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.=
0.0.1BC.tar.gz]
>=20
> The "fcs" needs to be dropped from the path - it was a one-time
> insertion for the path to be private. From the next patch release
> 3.0.0.2, if you could incorporate this path correction that would be
> appreciated.
>=20
> ..Raghu
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3Dextract of script being =
run=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
> CSLAB1# sh everon-3.0.0.1BC-install.sh
>=20
> Welcome to the ONStor Standalone Upgrade System
>=20
> This program will upgrade your secondary flash card to EverON
> version 3.0.0.1 and boot your system to the new software.
>=20
> You may run the program in interactive mode or unattended mode.
> If you choose interactive mode, you will be prompted prior to
> any reboots of the system.  Otherwise, you will only be
> prompted for the FTP or HTTP URL of the distribution file,
> and the upgrade will be completed automatically.
>=20
> Would you like to run in interactive mode? [No] Yes
> I'll take Yes as a 'yes' and run in interactive mode.
> Formatting secondary Compact Flash Card
> CF card is 488 MiB
> Downloading the EverON software distribution.
> Please enter the ftp or http URL of the distribution:
> =
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverO=
N-3.0.0.1BC.tar.gz]
> =
ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.0=
.0.1BC.tar.gz
>=20
>=20
> Raghu=20
> =20
>=20
> -----Original Message-----
> From: Caeli Collins=20
> Sent: Wednesday, July 18, 2007 5:39 AM
> To: dl-Customer Service Cases
> Cc: dl-Customer Service Cases; Cheryl Lewis
> Subject: [Bloodstock Research Information Services] 00005443: "ftp
> path to upgrade script" - New ONStor Support Case
>=20
> A new ONStor Support Case has been created for you:
>=20
> Account Name Bloodstock Research Information Services
> Case number 00005443
> Created on 7/18/2007  by Caeli Collins
> Origin:  ASSIST (Support Web Site)
>=20
> Submitter:  Sean Foley
>=20
> Reported Severity:=20
> Type: =20
> Status:  Open New
>=20
> Description: the path in the upgrade procedure document appears
> incorrect, it looks like maybe BC is required in the filename, please
> verify.
>=20
> Sean
>=20


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<TITLE>RE: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case</TITLE>
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<P><FONT SIZE=3D2>It looks like someone outside Build or Dev modified =
the file after we released it to Support. The versions under =
/n/Build-Trees/R3.0.0.1/R3.0.0.1-071107/nfx-tree do not show 'fcs' or =
anything like it.<BR>
<BR>
-Ken<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Raghu Murthy<BR>
Sent: Thu 7/19/2007 10:37 AM<BR>
To: Larry Scheer; Andy Sharp; Ken Renshaw<BR>
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims<BR>
Subject: RE: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
<BR>
Larry,<BR>
<BR>
The default URL in the script says<BR>
[<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22x=
x/EverON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/Eve=
rON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
<BR>
All I am saying is it should be (with the string &quot;fcs/&quot; =
removed<BR>
[<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/Ev=
erON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/EverON/=
3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
<BR>
I also updated these two lines in the script as below and verified that =
it showed the correct default (documented in defect 19869)<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<=
BR>
DEF_FTP_URL=3D&quot;<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs">ftp://supp=
ort.onstor.com/outbound/software/EverON/fcs</A>&quot;<BR>
<BR>
DEF_HTTP_URL=3D&quot;<A =
HREF=3D"http://support.onstor.com/outbound/software/EverON/fcs">http://su=
pport.onstor.com/outbound/software/EverON/fcs</A>&quot;<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR>
To<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR>
DEF_FTP_URL=3D&quot;<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON">ftp://support.=
onstor.com/outbound/software/EverON</A>&quot;<BR>
<BR>
DEF_HTTP_URL=3D&quot;<A =
HREF=3D"http://support.onstor.com/outbound/software/EverON">http://suppor=
t.onstor.com/outbound/software/EverON</A>&quot;<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D<BR>
<BR>
Let me know if that clears it up<BR>
thanks<BR>
Raghu<BR>
<BR>
-----Original Message-----<BR>
From: Larry Scheer<BR>
Sent: Thursday, July 19, 2007 10:32 AM<BR>
To: Andy Sharp; Ken Renshaw<BR>
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett; Carolyn Sims<BR>
Subject: RE: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
I checked the source code and there is no &quot;/fcs&quot; in the =
default FTP URL path.<BR>
<BR>
The version of the script that I checked is the latest in perforce. I =
would need to track down which change list was used in creating the =
release in question to find out how and when the /fcs was added to the =
path.<BR>
<BR>
I also don't recall ever seeing /fcs in any of the versions of the =
script that I worked with in the Delorean branch.<BR>
<BR>
Larry<BR>
<BR>
-----Original Message-----<BR>
From: Andy Sharp<BR>
Sent: Thursday, July 19, 2007 9:34 AM<BR>
To: Ken Renshaw<BR>
Cc: Raghu Murthy; Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett; Carolyn Sims; Larry Scheer<BR>
Subject: Re: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
Larry is the man on this, but for the record, I don't ever recall<BR>
adding the fcs directory to the default path, I have no idea when or<BR>
how that came in.<BR>
<BR>
Cheers,<BR>
<BR>
a<BR>
<BR>
On Wed, 18 Jul 2007 20:22:43 -0700 &quot;Ken Renshaw&quot;<BR>
&lt;ken.renshaw@onstor.com&gt; wrote:<BR>
<BR>
&gt; Hi Raghu.<BR>
&gt;<BR>
&gt; Actually, I do not own the contents of the cw_install.sh =
script,<BR>
&gt; development does, Andy Sharp was the author of the script.<BR>
&gt;<BR>
&gt; I will make sure that I explicitly give pointers to the =
corresponding<BR>
&gt; cw_install.sh versions for each 3.0.0.x release variant, but again, =
I<BR>
&gt; do not own the content of it.<BR>
&gt;<BR>
&gt; If I was neglect in providing the correct version then shame on =
me,<BR>
&gt; and if there are engineering changes requested in the operation =
of<BR>
&gt; the script then I'll be happy to build and package the code =
that<BR>
&gt; development provides.<BR>
&gt;<BR>
&gt; Thanks,<BR>
&gt;<BR>
&gt; -Ken<BR>
&gt;<BR>
&gt;<BR>
&gt; -----Original Message-----<BR>
&gt; From: Raghu Murthy<BR>
&gt; Sent: Wed 7/18/2007 6:02 PM<BR>
&gt; To: Raghu Murthy; Ken Renshaw<BR>
&gt; Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett;<BR>
&gt; Carolyn Sims Subject: RE: [Bloodstock Research Information =
Services]<BR>
&gt; 00005443: &quot;ftp path to upgrade script&quot; - New ONStor =
Support Case<BR>
&gt;<BR>
&gt; I have filed defect 19869 to track this<BR>
&gt; Raghu<BR>
&gt;&nbsp;<BR>
&gt;<BR>
&gt; -----Original Message-----<BR>
&gt; From: Raghu Murthy<BR>
&gt; Sent: Wednesday, July 18, 2007 5:32 PM<BR>
&gt; To: Ken Renshaw<BR>
&gt; Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric =
Barrett;<BR>
&gt; Carolyn Sims Subject: FW: [Bloodstock Research Information =
Services]<BR>
&gt; 00005443: &quot;ftp path to upgrade script&quot; - New ONStor =
Support Case<BR>
&gt;<BR>
&gt;<BR>
&gt;<BR>
&gt; Ken,<BR>
&gt;<BR>
&gt; I was told you own updating the install script that goes with =
every<BR>
&gt; Delorean release. I have just one suggestion w.r.t the script =
since<BR>
&gt; we got a service case opened.<BR>
&gt;<BR>
&gt; When the install script runs and it prompts for the FTP URL to =
get<BR>
&gt; software distribution tarball, the path it uses for the default =
is<BR>
&gt; not correct.<BR>
&gt;<BR>
&gt; The default path offered for 3.0.0.1 is<BR>
&gt; [<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22x=
x/EverON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/Eve=
rON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
&gt;<BR>
&gt; The correct default would be<BR>
&gt; [<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/Ev=
erON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/EverON/=
3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
&gt;<BR>
&gt; The &quot;fcs&quot; needs to be dropped from the path - it was a =
one-time<BR>
&gt; insertion for the path to be private. From the next patch =
release<BR>
&gt; 3.0.0.2, if you could incorporate this path correction that would =
be<BR>
&gt; appreciated.<BR>
&gt;<BR>
&gt; ..Raghu<BR>
&gt; =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3Dextract of script being =
run=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>
&gt; CSLAB1# sh everon-3.0.0.1BC-install.sh<BR>
&gt;<BR>
&gt; Welcome to the ONStor Standalone Upgrade System<BR>
&gt;<BR>
&gt; This program will upgrade your secondary flash card to EverON<BR>
&gt; version 3.0.0.1 and boot your system to the new software.<BR>
&gt;<BR>
&gt; You may run the program in interactive mode or unattended mode.<BR>
&gt; If you choose interactive mode, you will be prompted prior to<BR>
&gt; any reboots of the system.&nbsp; Otherwise, you will only be<BR>
&gt; prompted for the FTP or HTTP URL of the distribution file,<BR>
&gt; and the upgrade will be completed automatically.<BR>
&gt;<BR>
&gt; Would you like to run in interactive mode? [No] Yes<BR>
&gt; I'll take Yes as a 'yes' and run in interactive mode.<BR>
&gt; Formatting secondary Compact Flash Card<BR>
&gt; CF card is 488 MiB<BR>
&gt; Downloading the EverON software distribution.<BR>
&gt; Please enter the ftp or http URL of the distribution:<BR>
&gt; [<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22x=
x/EverON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/Eve=
rON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
&gt; <A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/Ev=
erON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/EverON/=
3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A><BR>
&gt;<BR>
&gt;<BR>
&gt; Raghu<BR>
&gt;&nbsp;<BR>
&gt;<BR>
&gt; -----Original Message-----<BR>
&gt; From: Caeli Collins<BR>
&gt; Sent: Wednesday, July 18, 2007 5:39 AM<BR>
&gt; To: dl-Customer Service Cases<BR>
&gt; Cc: dl-Customer Service Cases; Cheryl Lewis<BR>
&gt; Subject: [Bloodstock Research Information Services] 00005443: =
&quot;ftp<BR>
&gt; path to upgrade script&quot; - New ONStor Support Case<BR>
&gt;<BR>
&gt; A new ONStor Support Case has been created for you:<BR>
&gt;<BR>
&gt; Account Name Bloodstock Research Information Services<BR>
&gt; Case number 00005443<BR>
&gt; Created on 7/18/2007&nbsp; by Caeli Collins<BR>
&gt; Origin:&nbsp; ASSIST (Support Web Site)<BR>
&gt;<BR>
&gt; Submitter:&nbsp; Sean Foley<BR>
&gt;<BR>
&gt; Reported Severity:<BR>
&gt; Type:&nbsp;<BR>
&gt; Status:&nbsp; Open New<BR>
&gt;<BR>
&gt; Description: the path in the upgrade procedure document appears<BR>
&gt; incorrect, it looks like maybe BC is required in the filename, =
please<BR>
&gt; verify.<BR>
&gt;<BR>
&gt; Sean<BR>
&gt;<BR>
<BR>
</FONT>
</P>

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