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Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Date: Wed, 18 Jul 2007 19:22:43 -0800
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Thread-Topic: [Bloodstock Research Information Services] 00005443: "ftp path to upgrade script" - New ONStor Support Case
Thread-Index: AcfJOKEEvv/IfCBhRCC8YZmTnzvAwgAXpuSwAAJOEtAABKmQ8A==
From: "Ken Renshaw" <ken.renshaw@onstor.com>
To: "Raghu Murthy" <raghu.murthy@onstor.com>
Cc: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Brian Nguyen" <brian.nguyen@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"Carolyn Sims" <carolyn.sims@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>

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Hi Raghu.=20

Actually, I do not own the contents of the cw_install.sh script, =
development does, Andy Sharp was the author of the script.

I will make sure that I explicitly give pointers to the corresponding =
cw_install.sh versions for each 3.0.0.x release variant, but again, I do =
not own the content of it.

If I was neglect in providing the correct version then shame on me, and =
if there are engineering changes requested in the operation of the =
script then I'll be happy to build and package the code that development =
provides.

Thanks,

-Ken


-----Original Message-----
From: Raghu Murthy
Sent: Wed 7/18/2007 6:02 PM
To: Raghu Murthy; Ken Renshaw
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims
Subject: RE: [Bloodstock Research Information Services] 00005443: "ftp =
path to upgrade script" - New ONStor Support Case
=20

I have filed defect 19869 to track this
Raghu=20
=20

-----Original Message-----
From: Raghu Murthy=20
Sent: Wednesday, July 18, 2007 5:32 PM
To: Ken Renshaw
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims
Subject: FW: [Bloodstock Research Information Services] 00005443: "ftp =
path to upgrade script" - New ONStor Support Case



Ken,

I was told you own updating the install script that goes with every =
Delorean release. I have just one suggestion w.r.t the script since we =
got a service case opened.

When the install script runs and it prompts for the FTP URL to get =
software distribution tarball, the path it uses for the default is not =
correct.

The default path offered for 3.0.0.1 is
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverO=
N-3.0.0.1BC.tar.gz]

The correct default would be
[ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.=
0.0.1BC.tar.gz]

The "fcs" needs to be dropped from the path - it was a one-time =
insertion for the path to be private. From the next patch release =
3.0.0.2, if you could incorporate this path correction that would be =
appreciated.

..Raghu
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3Dextract of script being =
run=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
CSLAB1# sh everon-3.0.0.1BC-install.sh

Welcome to the ONStor Standalone Upgrade System

This program will upgrade your secondary flash card to EverON
version 3.0.0.1 and boot your system to the new software.

You may run the program in interactive mode or unattended mode.
If you choose interactive mode, you will be prompted prior to
any reboots of the system.  Otherwise, you will only be
prompted for the FTP or HTTP URL of the distribution file,
and the upgrade will be completed automatically.

Would you like to run in interactive mode? [No] Yes
I'll take Yes as a 'yes' and run in interactive mode.
Formatting secondary Compact Flash Card
CF card is 488 MiB
Downloading the EverON software distribution.
Please enter the ftp or http URL of the distribution:
[ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverO=
N-3.0.0.1BC.tar.gz]
ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.0=
.0.1BC.tar.gz


Raghu=20
=20

-----Original Message-----
From: Caeli Collins=20
Sent: Wednesday, July 18, 2007 5:39 AM
To: dl-Customer Service Cases
Cc: dl-Customer Service Cases; Cheryl Lewis
Subject: [Bloodstock Research Information Services] 00005443: "ftp path =
to upgrade script" - New ONStor Support Case

A new ONStor Support Case has been created for you:

Account Name Bloodstock Research Information Services
Case number 00005443
Created on 7/18/2007  by Caeli Collins
Origin:  ASSIST (Support Web Site)

Submitter:  Sean Foley

Reported Severity:=20
Type: =20
Status:  Open New

Description: the path in the upgrade procedure document appears =
incorrect, it looks like maybe BC is required in the filename, please =
verify.

Sean


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<TITLE>RE: [Bloodstock Research Information Services] 00005443: =
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<P><FONT SIZE=3D2>Hi Raghu.<BR>
<BR>
Actually, I do not own the contents of the cw_install.sh script, =
development does, Andy Sharp was the author of the script.<BR>
<BR>
I will make sure that I explicitly give pointers to the corresponding =
cw_install.sh versions for each 3.0.0.x release variant, but again, I do =
not own the content of it.<BR>
<BR>
If I was neglect in providing the correct version then shame on me, and =
if there are engineering changes requested in the operation of the =
script then I'll be happy to build and package the code that development =
provides.<BR>
<BR>
Thanks,<BR>
<BR>
-Ken<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Raghu Murthy<BR>
Sent: Wed 7/18/2007 6:02 PM<BR>
To: Raghu Murthy; Ken Renshaw<BR>
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims<BR>
Subject: RE: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
<BR>
I have filed defect 19869 to track this<BR>
Raghu<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Raghu Murthy<BR>
Sent: Wednesday, July 18, 2007 5:32 PM<BR>
To: Ken Renshaw<BR>
Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett; =
Carolyn Sims<BR>
Subject: FW: [Bloodstock Research Information Services] 00005443: =
&quot;ftp path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
<BR>
<BR>
Ken,<BR>
<BR>
I was told you own updating the install script that goes with every =
Delorean release. I have just one suggestion w.r.t the script since we =
got a service case opened.<BR>
<BR>
When the install script runs and it prompts for the FTP URL to get =
software distribution tarball, the path it uses for the default is not =
correct.<BR>
<BR>
The default path offered for 3.0.0.1 is<BR>
[<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22x=
x/EverON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/Eve=
rON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
<BR>
The correct default would be<BR>
[<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/Ev=
erON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/EverON/=
3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
<BR>
The &quot;fcs&quot; needs to be dropped from the path - it was a =
one-time insertion for the path to be private. From the next patch =
release 3.0.0.2, if you could incorporate this path correction that =
would be appreciated.<BR>
<BR>
..Raghu<BR>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3Dextract of script being =
run=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>
CSLAB1# sh everon-3.0.0.1BC-install.sh<BR>
<BR>
Welcome to the ONStor Standalone Upgrade System<BR>
<BR>
This program will upgrade your secondary flash card to EverON<BR>
version 3.0.0.1 and boot your system to the new software.<BR>
<BR>
You may run the program in interactive mode or unattended mode.<BR>
If you choose interactive mode, you will be prompted prior to<BR>
any reboots of the system.&nbsp; Otherwise, you will only be<BR>
prompted for the FTP or HTTP URL of the distribution file,<BR>
and the upgrade will be completed automatically.<BR>
<BR>
Would you like to run in interactive mode? [No] Yes<BR>
I'll take Yes as a 'yes' and run in interactive mode.<BR>
Formatting secondary Compact Flash Card<BR>
CF card is 488 MiB<BR>
Downloading the EverON software distribution.<BR>
Please enter the ftp or http URL of the distribution:<BR>
[<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22x=
x/EverON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/Eve=
rON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A>]<BR>
<A =
HREF=3D"ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/Ev=
erON-3.0.0.1BC.tar.gz">ftp://support.onstor.com/outbound/software/EverON/=
3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz</A><BR>
<BR>
<BR>
Raghu<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Caeli Collins<BR>
Sent: Wednesday, July 18, 2007 5:39 AM<BR>
To: dl-Customer Service Cases<BR>
Cc: dl-Customer Service Cases; Cheryl Lewis<BR>
Subject: [Bloodstock Research Information Services] 00005443: &quot;ftp =
path to upgrade script&quot; - New ONStor Support Case<BR>
<BR>
A new ONStor Support Case has been created for you:<BR>
<BR>
Account Name Bloodstock Research Information Services<BR>
Case number 00005443<BR>
Created on 7/18/2007&nbsp; by Caeli Collins<BR>
Origin:&nbsp; ASSIST (Support Web Site)<BR>
<BR>
Submitter:&nbsp; Sean Foley<BR>
<BR>
Reported Severity:<BR>
Type:&nbsp;<BR>
Status:&nbsp; Open New<BR>
<BR>
Description: the path in the upgrade procedure document appears =
incorrect, it looks like maybe BC is required in the filename, please =
verify.<BR>
<BR>
Sean<BR>
<BR>
</FONT>
</P>

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