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Subject: RE: Updates
Date: Fri, 15 Dec 2006 13:59:33 -0800
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Thread-Topic: Updates
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From: "Paul Hammer" <paul.hammer@onstor.com>
To: "Larry Scheer" <larry.scheer@onstor.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>,
	"Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Ed Kwan" <ed.kwan@onstor.com>,
	"Charissa Willard" <charissa.willard@onstor.com>
Cc: "Kevin Matthews" <kevin.matthews@onstor.com>,
	"Brian Baker" <brian.baker@onstor.com>,
	"Vikas Saini" <vikas.saini@onstor.com>,
	"dl-Clio" <dl-Clio@onstor.com>

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Yes, thanks!

=20

________________________________

From: Larry Scheer=20
Sent: Friday, December 15, 2006 1:58 PM
To: Paul Hammer; Eric Barrett; Tim Gardner; Sandrine Boulanger; Ed Kwan;
Charissa Willard
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

=20

From the source distribution R2.1.0.0-120906.tar.gz used to upgrade
dogfood:

/usr/local/agile/lib/libucdagent.so               is file # 1647 of 4866
/usr/local/agile/lib/libucdmibs.so                is file # 1649 of 4866

/usr/local/agile/web/js/console/login.js       is file # 2478 of 4866

/usr/local/agile/web/js/console/view.js        is file # 2479 of 4866
/usr/local/agile/web/js/domain/util.js           is file # 2489 of 4866


Is this the information you were seeking?

=20

________________________________

From: Paul Hammer=20
Sent: Friday, December 15, 2006 1:33 PM
To: Paul Hammer; Larry Scheer; Eric Barrett; Tim Gardner; Sandrine
Boulanger; Ed Kwan; Charissa Willard
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

=20

Can I get a reply about where these files are located in the shipping
package?

=20

________________________________

From: Paul Hammer=20
Sent: Thursday, December 14, 2006 8:11 PM
To: Larry Scheer; Eric Barrett; Tim Gardner; Sandrine Boulanger; Ed
Kwan; Charissa Willard
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

=20

Good progress. Hard to explain why these files, since this seems to be
the same problem in the field with the same manifestation, that would
seem to rule out the flash. Curious where these files are located in the
installation package, are they near the end of the BOM?

=20

________________________________

From: Larry Scheer
Sent: Thu 12/14/2006 7:44 PM
To: Paul Hammer; Eric Barrett; Tim Gardner; Sandrine Boulanger; Ed Kwan;
Charissa Willard
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

I spent some time investigating the upgrade problems that occurred on
dogfood. Of the list of filer reported previously these files had
problems:

/usr/local/agile/lib/libucdagent.so
/usr/local/agile/lib/libucdmibs.so

/usr/local/agile/web/js/console/login.js=20

/usr/local/agile/web/js/console/view.js
/usr/local/agile/web/js/domain/util.js=20

I found that although their file size was the same, their check sums did
not match the source files stored in the compressed tar file used for
the release distribution.

=20

Examining the contents of the files I found that the files were
corrupted. They were not copies of the files from a previous release but
were versions of the files for 2.1.0.0 with either nulls or somewhat
random bits stored in the file. The files were unpacked by the upgrade
program from the source distribution and stored on the compact flash
incorrectly.

=20

I was able to replace these files with copies from the source
distribution without any problems. After copying good sources to the
same files on the compact flash their check sums verified. I modified
the pmtab to start snmpd and rebooted dogfood. The system is running and
snmpd is staying up.

=20

Although I was unable to determine the root cause, the most likely
reason for this type of problem is a degrading compact flash. I
recommended to Brian and Kevin to replace this flash at their earliest
convenience. After talking to Andy Sharp and Tim I ruled out network and
memory problems as a cause. If memory was an issue the system would have
been failing in other more obvious ways. If the network were an issue
the entire upgrade would have failed in a more obvious manner.

=20

I will add this information to the bug report.

=20

Larry

=20

________________________________

From: Paul Hammer=20
Sent: Thursday, December 14, 2006 8:58 AM
To: Eric Barrett; Tim Gardner; Sandrine Boulanger; Ed Kwan; Charissa
Willard
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

=20

Can we run the tests some place other than on MD?

=20

________________________________

From: Eric Barrett
Sent: Thu 12/14/2006 8:57 AM
To: Tim Gardner; Sandrine Boulanger; Ed Kwan; Charissa Willard; Paul
Hammer
Cc: Kevin Matthews; Brian Baker; Vikas Saini; dl-Clio
Subject: RE: Updates

I would also suggest comparison to mktg3 -- it's the other node in the
cluster.  It was not affected by the snmp issue despite also being
upgraded to Clio.

=20

_____________________________________________=20
From:   Tim Gardner =20
Sent:   Wednesday, December 13, 2006 7:43 PM=20
To:     Sandrine Boulanger; Ed Kwan; Charissa Willard; Paul Hammer=20
Cc:     Kevin Matthews; Brian Baker; Eric Barrett; Vikas Saini; dl-Clio=20
Subject:        RE: Updates=20

/mnt/usr/local/agile/lib/libucdagent.so=20
/mnt/usr/local/agile/lib/libucdmibs.so=20

These files are both used by snmp. We suspect that they may be the cause
of the snmp problem.=20
We need to do another upgrade to dogfood. But prior to the upgrade, we
should reinstall just the libraries=20
that have checksum differences and try to start snmp to verify that the
libraries are the cause of the problem.=20

The next issue will be to try to understand why system upgrade either
munged the libraries or simply=20
failed to upgrade them. Before overwriting them we should see if their
checksums match the checksums=20
of the libraries from the previous release that was on dogfood.=20

=20

_____________________________________________
From: Sandrine Boulanger
Sent: Wednesday, December 13, 2006 6:56 PM
To: Sandrine Boulanger; Ed Kwan; Charissa Willard; Paul Hammer
Cc: Kevin Matthews; Brian Baker; Eric Barrett; Vikas Saini; dl-Clio
Subject: RE: Updates=20

I copied the upgrade log (which was on the other flash), to
~sandrineb/traces/sys_upgrade.log. It looks like those files were
supposed to be upgraded and they did, check the Installing part. I don't
know why the checksum would not match then...

_____________________________________________
From: Sandrine Boulanger
Sent: Wednesday, December 13, 2006 6:46 PM
To: Ed Kwan; Charissa Willard; Paul Hammer
Cc: Kevin Matthews; Brian Baker; Eric Barrett; Vikas Saini; dl-Clio
Subject: RE: Updates=20

I ran a system compare, here are the results. We should get the system
upgrade log file on Dogfood.=20

The following files are different:=20
/mnt/etc/newsyslog.conf =3D> normal, always different=20
/mnt/usr/local/agile/lib/libucdagent.so=20
/mnt/usr/local/agile/lib/libucdmibs.so=20
/mnt/usr/local/agile/etc/pmtab =3D> scary, did someone modified that =
one?=20
/mnt/usr/local/agile/web/js/console/login.js=20
/mnt/usr/local/agile/web/js/console/view.js=20
/mnt/usr/local/agile/web/js/domain/util.js=20
/mnt/var/log/sendmail.st=20
/mnt/version =3D> normal, always different=20
Dogfood diag>=20

_____________________________________________
From: Ed Kwan
Sent: Wednesday, December 13, 2006 6:44 PM
To: Charissa Willard; Paul Hammer
Cc: Kevin Matthews; Brian Baker; Eric Barrett; Vikas Saini; dl-Clio
Subject: RE: Updates=20

Checksums of some libraries on dogfood don't match the release, e.g.=20

Dogfood# cksum libucdmibs.so=20
2089852042 3278706 libucdmibs.so=20

[edk@edk-linux lib]$ pwd=20
/n/build-trees/R2.1.0.0/R2.1.0.0-120906/nfx-tree/Build/ch/opt/lib=20
[edk@edk-linux lib]$ cksum  libucdmibs.so=20
4212168562 3278706 libucdmibs.so=20

Sandrine is running a "system compare" on dogfood.=20

_____________________________________________
From: Charissa Willard
Sent: Wednesday, December 13, 2006 1:20 PM
To: Paul Hammer
Cc: Kevin Matthews; Brian Baker; Ed Kwan; Eric Barrett; Vikas Saini;
dl-Clio
Subject: RE: Updates=20

Paul,=20

Ed's been looking into 16471 on MD. We still haven't been able to get a
stack trace.=20

-Charissa=20

=20

=3D=3D=3D=3D=3D State: Assigned by:edk at 12/12/2006 7:01:15 PM =
=3D=3D=3D=3D=3D

Ran the unstripped version of snmpd in gdb on dogfood, and still didn't
get a good stack trace:

(gdb) bt
#0 0x5ffe31a0 in ?? ()
warning: Hit heuristic-fence-post without finding
warning: enclosing function for address 0x5ffe46c0

I set breakpoints at main, __main, __start and __init, and snmpd got
SIGSEGV before hitting the break points.

Ran "readelf snmpd" on my Linux box, and the executable instructions in
snmpd don't map to the pc (0x5ffe31a0).
There are 15 shared libraries used by snmpd, but gdb says they are not
even loaded at the time:

(gdb) info sharedlibrary
No shared libraries loaded at this time.

I played with ldd and the "LD_TRACE_LOADED_OBJECTS" environment
variables, but I can't get any useful info.

May need to compile all the libraries with "-g" and load them on
dogfood...=20

_____________________________________________
From: Paul Hammer
Sent: Wednesday, December 13, 2006 1:14 PM
To: Eric Barrett; Vikas Saini; dl-Clio
Cc: Kevin Matthews; Brian Baker
Subject: RE: Updates=20

This one should have been submitted separately against 2.1, need core
Dev to have a look at this one in Clio. Agree that it looks similar to
the one at Shopzilla, however the version at the customer did not core
on MD nor did it leave a core file, appears now with 2.1 we have a core.


_____________________________________________
From: Eric Barrett
Sent: Wednesday, December 13, 2006 1:10 PM
To: Vikas Saini; Paul Hammer; dl-Clio
Cc: Kevin Matthews; Brian Baker
Subject: RE: Updates=20

snmpd issue is already filed as 16471.=20

=20

_____________________________________________=20
From:   Vikas Saini =20
Sent:   Wednesday, December 13, 2006 1:08 PM=20
To:     Paul Hammer; dl-Clio=20
Cc:     Eric Barrett; Kevin Matthews; Brian Baker=20
Subject:        RE: Updates=20
Importance:     High=20

Clio is going fine. First regression is complete. Second regression pass
is going on and should be complete soon. Just sent the Clio Soak
status..

There are still 2 defects in Dev court that needs resolution.=20

QA has verified all the defects which were targeted for Clio. Right now
we are verifying the defects which were not targeted for Clio but got
resolved in Clio.

I haven't seen any defect on snmpd issue. will file one soon. Yes that
should be resolved.=20

Thanks=20
Vikas=20

=20

_____________________________________________
From: Paul Hammer
Sent: Wednesday, December 13, 2006 1:01 PM
To: dl-Clio
Cc: Eric Barrett; Kevin Matthews; Brian Baker
Subject: Updates=20

Any updates on Clio status?=20

Soak Updates? Uptime numbers=20

Number of defects in Dev that we need to address still in Clio?=20

Defects in QA that we need to resolve?=20

I have not seen any update on the Defect found with SNMP on MD, assume
this is MF for Clio too.=20

-Paul=20

=20


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Yes, =
thanks!<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Larry =
Scheer <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
15, 2006
1:58 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Paul Hammer; Eric =
Barrett; <st1:PersonName
w:st=3D"on">Tim Gardner</st1:PersonName>; <st1:PersonName =
w:st=3D"on">Sandrine
 Boulanger</st1:PersonName>; Ed Kwan; Charissa Willard<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>From the source distribution
R2.1.0.0-120906.tar.gz used to upgrade =
dogfood:<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
lib/libucdagent.so&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
is file # 1647 of 4866</span></font><br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/usr/local/agile/lib/libucdmibs.so&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
is file # 1649 of 4866</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
web/js/console/login.js</span></font>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=3D2 color=3Dnavy =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>is file # 2478 =
of 4866</span></font><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>

<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3D2 color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
web/js/console/view.js&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
is file # 2479 of 4866</span></font><br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/usr/local/agile/web/js/domain/util.js&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
is file # 2489 of 4866</span></font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
<o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Is this the information you were =
seeking?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Paul Hammer</st1:PersonName> <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
15, 2006
1:33 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName>; Larry Scheer; <st1:PersonName w:st=3D"on">Eric =
Barrett</st1:PersonName>;
<st1:PersonName w:st=3D"on">Tim Gardner</st1:PersonName>; =
<st1:PersonName w:st=3D"on">Sandrine
 Boulanger</st1:PersonName>; Ed Kwan; <st1:PersonName =
w:st=3D"on">Charissa
 Willard</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Can I get a reply about where these =
files
are located in the shipping package?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Paul Hammer</st1:PersonName> <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, December =
14, 2006
8:11 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Larry Scheer; =
<st1:PersonName
w:st=3D"on">Eric Barrett</st1:PersonName>; <st1:PersonName =
w:st=3D"on">Tim Gardner</st1:PersonName>;
<st1:PersonName w:st=3D"on">Sandrine Boulanger</st1:PersonName>; Ed =
Kwan; <st1:PersonName
w:st=3D"on">Charissa Willard</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div id=3DidOWAReplyText28800>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Good progress. Hard to explain why =
these
files, since this seems to be the same problem in the field with the =
same
manifestation, that would seem to rule out the flash. Curious where =
these files
are located in the installation package, are they near the end of the =
BOM?</span></font><o:p></o:p></p>

</div>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> Larry
Scheer<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thu 12/14/2006 7:44 =
PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName>; <st1:PersonName w:st=3D"on">Eric =
Barrett</st1:PersonName>;
<st1:PersonName w:st=3D"on">Tim Gardner</st1:PersonName>; =
<st1:PersonName w:st=3D"on">Sandrine
 Boulanger</st1:PersonName>; Ed Kwan; <st1:PersonName =
w:st=3D"on">Charissa
 Willard</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I spent some time investigating the
upgrade problems that occurred on dogfood. Of the list of filer reported
previously these files had problems:</span></font><o:p></o:p></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
lib/libucdagent.so</span></font><br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/usr/local/agile/lib/libucdmibs.so</span></font><o:p></=
o:p></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
web/js/console/login.js</span></font>
<o:p></o:p></p>

<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3D2 color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>/usr/local/agile/=
web/js/console/view.js</span></font><br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/usr/local/agile/web/js/domain/util.js</span></font> =
<o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I found that although their file =
size was the
same, their check sums did not match the source files stored in the =
compressed
tar file used for the release distribution.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Examining the contents of the files =
I
found that the files were corrupted. They were not copies of the files =
from a
previous release but were versions of the files for 2.1.0.0 with either =
nulls
or somewhat random bits stored in the file. The files were unpacked by =
the
upgrade program from the source distribution and stored on the compact =
flash
incorrectly.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I was able to replace these files =
with
copies from the source distribution without any problems. After copying =
good
sources to the same files on the compact flash their check sums =
verified. I
modified the pmtab to start snmpd and rebooted dogfood. The system is =
running
and snmpd is staying up.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Although I was unable to determine =
the
root cause, the most likely reason for this type of problem is a =
degrading
compact flash. I recommended to Brian and Kevin to replace this flash at =
their
earliest convenience. After talking to <st1:PersonName w:st=3D"on">Andy =
Sharp</st1:PersonName>
and Tim I ruled out network and memory problems as a cause. If memory =
was an
issue the system would have been failing in other more obvious ways. If =
the
network were an issue the entire upgrade would have failed in a more =
obvious
manner.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I will add this information to the =
bug
report.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Larry</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Paul Hammer</st1:PersonName> <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, December =
14, 2006
8:58 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Eric
 Barrett</st1:PersonName>; <st1:PersonName w:st=3D"on">Tim =
Gardner</st1:PersonName>;
<st1:PersonName w:st=3D"on">Sandrine Boulanger</st1:PersonName>; Ed =
Kwan; <st1:PersonName
w:st=3D"on">Charissa Willard</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<div id=3DidOWAReplyText63714>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Can we run the tests some place =
other
than on MD?</span></font><o:p></o:p></p>

</div>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st=3D"on">Eric Barrett</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thu 12/14/2006 8:57 =
AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Tim
 Gardner</st1:PersonName>; <st1:PersonName w:st=3D"on">Sandrine =
Boulanger</st1:PersonName>;
Ed Kwan; <st1:PersonName w:st=3D"on">Charissa Willard</st1:PersonName>; =
<st1:PersonName
w:st=3D"on">Paul Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font><o:p></o:p></p>

</div>

<div>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>I
would also suggest comparison to mktg3 -- it's the other node in the
cluster.&nbsp; It was not affected by the snmp issue despite also being
upgraded to Clio.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>____________________________=
_________________
</span></font><br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>From: &nbsp;</span></font></b> <st1:PersonName =
w:st=3D"on"><font
 size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>Tim
 Gardner</span></font></st1:PersonName><font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>&nbsp; </span></font><br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Sent:&nbsp;&nbsp;</span></font></b> <font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>Wednesday, December 13, =
2006 7:43 PM</span></font>
<br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>To:&nbsp;&nbsp;&nbsp;&nbsp;</span></font></b> =
<st1:PersonName
w:st=3D"on"><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:
 Tahoma'>Sandrine Boulanger</span></font></st1:PersonName><font size=3D1
face=3DTahoma><span style=3D'font-size:7.5pt;font-family:Tahoma'>; Ed =
Kwan; <st1:PersonName
w:st=3D"on">Charissa Willard</st1:PersonName>; <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName></span></font> <br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Cc:&nbsp;&nbsp;&nbsp;&nbsp;</span></font></b> =
<st1:PersonName
w:st=3D"on"><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:
 Tahoma'>Kevin Matthews</span></font></st1:PersonName><font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>; <st1:PersonName =
w:st=3D"on">Brian
 Baker</st1:PersonName>; <st1:PersonName w:st=3D"on">Eric =
Barrett</st1:PersonName>;
<st1:PersonName w:st=3D"on">Vikas Saini</st1:PersonName>; =
dl-Clio</span></font> <br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</spa=
n></font></b>
<font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>RE:
Updates</span></font> <o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/lib/libucdagent.so</span></font> =
<br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/lib/libucdmibs.so</span></font> =
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>These files are both used by snmp. We suspect that =
they may
be the cause of the snmp problem.</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>We need to do another upgrade to dogfood. But prior to =
the
upgrade, we should reinstall just the libraries</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>that have checksum differences and try to start snmp =
to
verify that the libraries are the cause of the problem.</span></font> =
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>The next issue will be to try to understand why system
upgrade either munged the libraries or simply</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>failed to upgrade them. Before overwriting them we =
should see
if their checksums match the checksums</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>of the libraries from the previous release that was on
dogfood. </span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Sandrine
 Boulanger</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
6:56 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Sandrine
 Boulanger</st1:PersonName>; Ed Kwan; <st1:PersonName =
w:st=3D"on">Charissa
 Willard</st1:PersonName>; <st1:PersonName w:st=3D"on">Paul =
Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Eric Barrett</st1:PersonName>; =
<st1:PersonName w:st=3D"on">Vikas
 Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>I copied the upgrade log (which was on the other =
flash), to
~sandrineb/traces/sys_upgrade.log. It looks like those files were =
supposed to
be upgraded and they did, check the Installing part. I don&#8217;t know =
why the
checksum would not match then&#8230;</span></font><o:p></o:p></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Sandrine
 Boulanger</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
6:46 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Ed Kwan; =
<st1:PersonName
w:st=3D"on">Charissa Willard</st1:PersonName>; <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Eric Barrett</st1:PersonName>; =
<st1:PersonName w:st=3D"on">Vikas
 Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>I ran a system compare, here are the results. We =
should get
the system upgrade log file on Dogfood.</span></font> <o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>The following files are different:</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/etc/newsyslog.conf =3D&gt; normal, always =
different</span></font>
<br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/lib/libucdagent.so</span></font> =
<br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/lib/libucdmibs.so</span></font> =
<br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/etc/pmtab =3D&gt;</span></font> =
<font
size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;
color:red'>scary, did someone modified that one?</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/web/js/console/login.js</span></fo=
nt> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/web/js/console/view.js</span></fon=
t> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/usr/local/agile/web/js/domain/util.js</span></font=
> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/var/log/sendmail.st</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/mnt/version =3D&gt; normal, always =
different</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Dogfood diag&gt;</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Ed Kwan<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
6:44 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Charissa
 Willard</st1:PersonName>; <st1:PersonName w:st=3D"on">Paul =
Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
<st1:PersonName w:st=3D"on">Eric Barrett</st1:PersonName>; =
<st1:PersonName w:st=3D"on">Vikas
 Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Checksums of some libraries on dogfood don&#8217;t =
match the
release, e.g.</span></font> <o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Dogfood# cksum libucdmibs.so</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>2089852042 3278706 libucdmibs.so</span></font> =
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>[edk@edk-linux lib]$ pwd</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>/n/build-trees/R2.1.0.0/R2.1.0.0-120906/nfx-tree/Build/=
ch/opt/lib</span></font>
<br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>[edk@edk-linux lib]$ cksum&nbsp; =
libucdmibs.so</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>4212168562 3278706 libucdmibs.so</span></font> =
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Sandrine is running a &#8220;system compare&#8221; on
dogfood.</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Charissa
 Willard</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
1:20 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName>;
Ed Kwan; <st1:PersonName w:st=3D"on">Eric Barrett</st1:PersonName>; =
<st1:PersonName
w:st=3D"on">Vikas Saini</st1:PersonName>; dl-Clio<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:
"Courier New"'>Paul,</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:
"Courier New"'>Ed&#8217;s been looking into 16471 on MD. We still =
haven&#8217;t
been able to get a stack trace.</span></font> <o:p></o:p></p>

<p><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'>-Charissa
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt'>=3D=3D=3D=3D=3D
State: Assigned by:edk at 12/12/2006 7:01:15 PM =3D=3D=3D=3D=3D<br>
<br>
Ran the unstripped version of snmpd in gdb on dogfood, and still didn't =
get a
good stack trace:<br>
<br>
(gdb) bt<br>
#0 0x5ffe31a0 in ?? ()<br>
warning: Hit heuristic-fence-post without finding<br>
warning: enclosing function for address 0x5ffe46c0<br>
<br>
I set breakpoints at main, __main, __start and __init, and snmpd got =
SIGSEGV
before hitting the break points.<br>
<br>
Ran &quot;readelf snmpd&quot; on my Linux box, and the executable =
instructions
in snmpd don't map to the pc (0x5ffe31a0).<br>
There are 15 shared libraries used by snmpd, but gdb says they are not =
even
loaded at the time:<br>
<br>
(gdb) info sharedlibrary<br>
No shared libraries loaded at this time.<br>
<br>
I played with ldd and the &quot;LD_TRACE_LOADED_OBJECTS&quot; =
environment
variables, but I can't get any useful info.<br>
<br>
May need to compile all the libraries with &quot;-g&quot; and load them =
on
dogfood... <o:p></o:p></span></font></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
1:14 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Eric
 Barrett</st1:PersonName>; <st1:PersonName w:st=3D"on">Vikas =
Saini</st1:PersonName>;
dl-Clio<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>This one should have been submitted separately against =
2.1,
need core Dev to have a look at this one in Clio. Agree that it looks =
similar to
the one at Shopzilla, however the version at the customer did not core =
on MD
nor did it leave a core file, appears now with 2.1 we have a core. =
</span></font><o:p></o:p></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Eric
 Barrett</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
1:10 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Vikas
 Saini</st1:PersonName>; <st1:PersonName w:st=3D"on">Paul =
Hammer</st1:PersonName>;
dl-Clio<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: =
Updates</span></font>
<o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>snmpd
issue is already filed as 16471.</span></font> <o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>____________________________=
_________________
</span></font><br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>From: &nbsp;</span></font></b> <st1:PersonName =
w:st=3D"on"><font
 size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>Vikas
 Saini</span></font></st1:PersonName><font size=3D1 face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>&nbsp; </span></font><br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Sent:&nbsp;&nbsp;</span></font></b> <font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>Wednesday, December 13, =
2006 1:08 PM</span></font>
<br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>To:&nbsp;&nbsp;&nbsp;&nbsp;</span></font></b> =
<st1:PersonName
w:st=3D"on"><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:
 Tahoma'>Paul Hammer</span></font></st1:PersonName><font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>; dl-Clio</span></font> =
<br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Cc:&nbsp;&nbsp;&nbsp;&nbsp;</span></font></b> =
<st1:PersonName
w:st=3D"on"><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:
 Tahoma'>Eric Barrett</span></font></st1:PersonName><font size=3D1 =
face=3DTahoma><span
style=3D'font-size:7.5pt;font-family:Tahoma'>; <st1:PersonName =
w:st=3D"on">Kevin
 Matthews</st1:PersonName>; <st1:PersonName w:st=3D"on">Brian =
Baker</st1:PersonName></span></font>
<br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</spa=
n></font></b>
<font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>RE:
Updates</span></font> <br>
<b><font size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma;
font-weight:bold'>Importance:&nbsp;&nbsp;&nbsp;&nbsp;</span></font></b> =
<font
size=3D1 face=3DTahoma><span =
style=3D'font-size:7.5pt;font-family:Tahoma'>High</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Clio is going fine. First regression is complete. =
Second
regression pass is going on and should be complete soon. Just sent the =
Clio
Soak status..</span></font><o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>There are still 2 defects in Dev court that needs =
resolution.</span></font>
<o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>QA has verified all the defects which were targeted =
for Clio.
Right now we are verifying the defects which were not targeted for Clio =
but got
resolved in Clio.</span></font><o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>I haven&#8217;t seen any defect on snmpd issue. will =
file one
soon. Yes that should be resolved.</span></font> <o:p></o:p></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Thanks</span></font> <br>
<font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;color:navy'>Vikas</span></font> <o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>___________________________=
__________________<br>
<b><span style=3D'font-weight:bold'>From:</span></b> <st1:PersonName =
w:st=3D"on">Paul
 Hammer</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
13, 2006
1:01 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-Clio<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> <st1:PersonName =
w:st=3D"on">Eric
 Barrett</st1:PersonName>; <st1:PersonName w:st=3D"on">Kevin =
Matthews</st1:PersonName>;
<st1:PersonName w:st=3D"on">Brian Baker</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> =
Updates</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Any
updates on Clio status?</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Soak
Updates? Uptime numbers</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Number
of defects in Dev that we need to address still in Clio?</span></font> =
<o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Defects
in QA that we need to resolve?</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>I
have not seen any update on the Defect found with SNMP on MD, assume =
this is MF
for Clio too.</span></font> <o:p></o:p></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>-Paul</span></font>
<o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

</div>

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