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Subject: RE: autosupport generate report
Date: Sun, 30 Sep 2007 19:16:13 -0800
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Thread-Topic: autosupport generate report
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From: "Shun Yagishita" <shun.yagishita@onstor.com>
To: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>

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Sandrine
 
I configured DNS already.
 
Thanks.
 
Shun

________________________________

From: Sandrine Boulanger
Sent: 2007/10/01 ($B7n(J) 11:17
To: Shun Yagishita; dl-cstech
Subject: RE: autosupport generate report



Even when one specifies the email from, underneath we keep using the root@node-name.sc1 <mailto:root@node-name.sc1> .

Did you configure DNS server at the mgmt vsvr level?

_____________________________________________
From: Shun Yagishita
Sent: Sunday, September 30, 2007 5:43 PM
To: dl-cstech
Subject: autosupport generate report

Hi cstech

I done setting of autosupport email at customer site.

  * autosupport email to aaa@xxx.co.jp <mailto:aaa@xxx.co.jp> 

  * autosupport email from 111@yyy.co.jp <mailto:111@yyy.co.jp> 

  * autosupport mail server 10.35.xxx.xxx

I could ping from node-revel/mgmt_vsvr-revel to SMTP server(10.35.xxx.xxx).

But I cannot send test email (autosupport generate report) from Bobcat. The log of SMTP server says error msg

$B!H(J Domain of sender address root@node-name.sc1 does not exist $B!H(J.

Why email-from is root@node-name.sc1 <mailto:root@node-name.sc1>  ?

Please give me some advices.

Thanks.

Shun


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<HTML dir=ltr><HEAD><TITLE>RE: autosupport generate report</TITLE>
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<DIV id=idOWAReplyText70135 dir=ltr>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" color=#000000 size=2>Sandrine</FONT></DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2></FONT>&nbsp;</DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2>I configured DNS already.</FONT></DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2></FONT>&nbsp;</DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2>Thanks.</FONT></DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2></FONT>&nbsp;</DIV>
<DIV dir=ltr><FONT face="$B#M#S(B $B#P%4%7%C%/(B" size=2>Shun</FONT></DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face="MS UI Gothic" size=2><B>From:</B> Sandrine Boulanger<BR><B>Sent:</B> 2007/10/01 ($B7n(B) 11:17<BR><B>To:</B> Shun Yagishita; dl-cstech<BR><B>Subject:</B> RE: autosupport generate report<BR></FONT><BR></DIV>
<DIV>
<P dir=ltr align=justify><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>E</FONT><FONT face=Arial color=#000080 size=2>ven</FONT> <FONT face=Arial color=#000080 size=2>whe</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>n</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2> one specifies the email from, underneath</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2> we keep using the</FONT></SPAN><SPAN lang=en-us> </SPAN><A href="mailto:root@node-name.sc1"><SPAN lang=en-us></SPAN><SPAN lang=en-us><U></U><U><FONT face=Arial color=#0000ff size=2>root@node-name.sc1</FONT></U></SPAN><SPAN lang=en-us></SPAN></A><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>.</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>Did you configure DNS server at the mgmt vsvr level?</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT size=2>_____________________________________________<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN lang=en-us><B></B></SPAN><B><SPAN lang=en-us><FONT size=2>From:</FONT></SPAN></B><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT size=2> Shun Yagishita<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN lang=en-us><B></B></SPAN><B><SPAN lang=en-us><FONT size=2>Sent:</FONT></SPAN></B><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT size=2> Sunday, September 30, 2007 5:43 PM<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN lang=en-us><B></B></SPAN><B><SPAN lang=en-us><FONT size=2>To:</FONT></SPAN></B><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT size=2> dl-cstech<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN lang=en-us><B></B></SPAN><B><SPAN lang=en-us><FONT size=2>Subject:</FONT></SPAN></B><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT size=2> autosupport generate report</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial size=2>Hi cstech</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>I done setting of autosupport email at customer site.</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>&nbsp; * autosupport email to</FONT></SPAN><SPAN lang=en-us> </SPAN><A href="mailto:aaa@xxx.co.jp"><SPAN lang=en-us></SPAN><SPAN lang=en-us><U><FONT face=Arial color=#0000ff size=2>aaa@xxx.co.jp</FONT></U></SPAN><SPAN lang=en-us></SPAN></A><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>&nbsp; * autosupport email from</FONT></SPAN><SPAN lang=en-us> </SPAN><A href="mailto:111@yyy.co.jp"><SPAN lang=en-us></SPAN><SPAN lang=en-us><U><FONT face=Arial color=#0000ff size=2>111@yyy.co.jp</FONT></U></SPAN><SPAN lang=en-us></SPAN></A><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>&nbsp; * autosupport mail server 10.35.xxx.xxx</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>I could ping from node-revel/mgmt_vsvr-revel to SMTP server(10.35.xxx.xxx).</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>But I cannot send test email (autosupport generate report)</FONT><FONT face=Arial size=2> from Bobcat. The log of SMTP server says error msg</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face=Arial size=2>$B!H(B</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT face="MS PGothic" size=2>Domain of sender address root@</FONT><FONT face="MS PGothic" size=2>node-name</FONT><FONT face="MS PGothic" size=2>.sc1 does not exist</FONT><FONT face="MS PGothic" size=2></FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT face=Century size=2>$B!H(B</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face="MS PGothic" size=2>.</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face="MS PGothic" size=2>Why email-from is</FONT></SPAN><SPAN lang=en-us> </SPAN><A href="mailto:root@node-name.sc1"><SPAN lang=en-us></SPAN><SPAN lang=en-us><U><FONT face="MS PGothic" color=#0000ff size=2>root@node-name.sc1</FONT></U></SPAN><SPAN lang=en-us></SPAN></A><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face="MS PGothic" size=2> ?</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face="MS PGothic" size=2>Please give me some advices.</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face="MS PGothic" size=2>Thanks.</FONT></SPAN></P>
<P dir=ltr align=justify><SPAN lang=en-us><FONT face="MS PGothic" size=2>Shun</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P></DIV></BODY></HTML>
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