X-MimeOLE: Produced By Microsoft Exchange V6.5
Received: by onstor-exch02.onstor.net 
	id <01C7F3E9.D4593F2F@onstor-exch02.onstor.net>; Mon, 10 Sep 2007 12:33:21 -0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----_=_NextPart_001_01C7F3E9.D4593F2F"
Content-class: urn:content-classes:message
Subject: RE: Dot Hill controller errors sequence - fixed in DH FW rev J200 ...something 
Date: Mon, 10 Sep 2007 12:33:21 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E056BE087@onstor-exch02.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E056BE015@onstor-exch02.onstor.net>
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
Thread-Topic: Dot Hill controller errors sequence - fixed in DH FW rev J200 ...something 
Thread-Index: AcfzlZLcspeSpD+7SBqLreWgpW9+vwANc0oQAAPiumAAASoPUAAAHG7AAABC0YAAAAzbwA==
From: "Shawn Currin" <shawn.currin@onstor.com>
To: "Caeli Collins" <caeli.collins@onstor.com>,
	"Fred McFadden (Glasshouse)" <fredm@css.glasshouse.com>,
	"dl-cstech" <dl-cstech@onstor.com>,
	"Andrew LeFebvre" <andrew.lefebvre@onstor.com>
Cc: "Michael Tracy (Glasshouse)" <mtracy@css.glasshouse.com>,
	"Alan Cooke (Glasshouse)" <acooke@css.glasshouse.com>

This is a multi-part message in MIME format.

------_=_NextPart_001_01C7F3E9.D4593F2F
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Because the Management controller looses communication to the Storage
controller.  This is an error and at times the Management controller
will hang and will need to be reset manually.  Access to the WebUI or
telnet to the controller will be disabled until the Management
controller has been restarted.

=20

________________________________

From: Caeli Collins=20
Sent: Monday, September 10, 2007 12:31 PM
To: Shawn Currin; Fred McFadden (Glasshouse); dl-cstech; Andrew LeFebvre
Cc: Michael Tracy (Glasshouse); Alan Cooke (Glasshouse)
Subject: RE: Dot Hill controller errors sequence - fixed in DH FW rev
J200 ...something=20

=20

So why is there a message?

=20

Caeli=20

=20

=20

________________________________

From: Shawn Currin=20
Sent: Monday, September 10, 2007 12:29 PM
To: Caeli Collins; Fred McFadden (Glasshouse); dl-cstech; Andrew
LeFebvre
Cc: Michael Tracy (Glasshouse); Alan Cooke (Glasshouse)
Subject: RE: Dot Hill controller errors sequence - fixed in DH FW rev
J200 ...something=20

The MC restart will not affect access to the storage.  The storage
controller will still be able to provide the luns the filer.  This issue
was reported back on SS 40759 and Dot Hill filed their defect TT3808. =20

=20

Shawn

=20

________________________________

From: Caeli Collins=20
Sent: Monday, September 10, 2007 12:21 PM
To: Shawn Currin; Fred McFadden (Glasshouse); dl-cstech; Andrew LeFebvre
Cc: Michael Tracy (Glasshouse); Alan Cooke (Glasshouse)
Subject: RE: Dot Hill controller errors sequence - fixed in DH FW rev
J200 ...something=20

=20

What effect does this MC restart have on the system?

=20

Caeli=20

=20

=20

________________________________

From: Shawn Currin=20
Sent: Monday, September 10, 2007 11:49 AM
To: Fred McFadden (Glasshouse); dl-cstech; Andrew LeFebvre
Cc: Michael Tracy (Glasshouse); Alan Cooke (Glasshouse)
Subject: RE: Dot Hill controller errors sequence - fixed in DH FW rev
J200 ...something=20

The J200 code from Dot Hill will not be available until the end of
September.  Qualification will start on the new code and will require
about two weeks of testing.  Currently we're looking at mid-October to
have J200 available.

=20

Shawn

=20

________________________________

From: Fred McFadden (Glasshouse)=20
Sent: Monday, September 10, 2007 9:56 AM
To: Shawn Currin
Cc: Michael Tracy (Glasshouse); Alan Cooke (Glasshouse)
Subject: FW: Dot Hill controller errors sequence - fixed in DH FW rev
J200 ...something=20

=20

Shawn, thoughts on this new rev of DH firmware?

=20

Thanks

Fred

=20

________________________________

From: Alan Cooke [mailto:acooke@css.glasshouse.com]=20
Sent: Monday, September 10, 2007 6:30 AM
To: red-team@css.glasshouse.com
Cc: 'David Crispin'
Subject: Dot Hill controller errors sequence - fixed in DH FW rev J200
...something=20

=20

Hi All,

I have seen this twice now on Dot Hill systems in the UK:

At Cambridge CCDC ( case 5645 )  and now at Securidata ( case 5824 ).

=20

=20

08-31 08:34:35 139 B2819 Management Controller booted. Code version:=20
W410R14=20
08-31 08:34:35 181 B2818 LAN configuration parameters have been set=20
08-31 08:34:35 28 B2817 Controller configuration parameters have been
changed=20
08-31 08:34:30 153 B2816 Storage Controller has resumed communications
with the Management Controller W 08-31 08:33:45 156 B2815 The Management
Controller restarted by the Storage Controller W 08-31 08:33:45 152
B2814 Storage Controller not receiving data from the Management
Controller=20
08-31 08:21:25 152 B2813 Storage Controller not receiving data from the
Management Controller 08-30 05:11:06 139 A7135 Management Controller
booted. Code version:=20
W410R14=20
08-30 05:11:05 181 A7134 LAN configuration parameters have been set
08-30 05:11:05 28 A7133 Controller configuration parameters have been
changed 08-30 05:11:02 153 A7132 Storage Controller has resumed
communications with the Management Controller W 08-30 05:10:17 156 A7131
The Management Controller restarted by the Storage Controller W 08-30
05:10:17 152 A7130 Storage Controller not receiving data from the
Management Controller 08-30 04:57:57 152 A7129 Storage Controller not
receiving data from the Management Controller=20
08-25 09:56:52 139 B2812 Management Controller booted. Code version:=20
W410R14

=20

It seems to flip flop from one controller to the other.

=20

I have raised a Dot Hill case for this ( 45057 ) and got this response
from them:

=20

This message will occur whenever there is a power-up, reset or, as in
this case, an MC restart. The MC restart is a known problem that is
resolved in J200 (which I believe is being qualified by Onstor). At this
point there is no work-around.

=20

#########

So there you go - awaiting DH/Onstor approval of firmware - time to go
and beat poor old Shawn Currin about the head.

=20

Regards ... Alan.

=20

=20


------_=_NextPart_001_01C7F3E9.D4593F2F
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:st1=3D"urn:schemas-microsoft-com:office:smarttags" =
xmlns=3D"http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
 namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags" =
name=3D"country-region"/>
<o:SmartTagType =
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"
 name=3D"place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
	{font-family:Tahoma;
	panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman";}
a:link, span.MsoHyperlink
	{color:blue;
	text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{color:purple;
	text-decoration:underline;}
p
	{mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman";}
span.EmailStyle18
	{mso-style-type:personal;
	font-family:Arial;
	color:windowtext;}
span.EmailStyle19
	{mso-style-type:personal;
	font-family:Arial;
	color:navy;}
span.EmailStyle20
	{mso-style-type:personal;
	font-family:Arial;
	color:navy;}
span.EmailStyle21
	{mso-style-type:personal;
	font-family:Arial;
	color:navy;}
span.EmailStyle22
	{mso-style-type:personal-reply;
	font-family:Arial;
	color:navy;}
@page Section1
	{size:8.5in 11.0in;
	margin:45.1pt 45.0pt 35.95pt 53.85pt;}
div.Section1
	{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext=3D"edit">
  <o:idmap v:ext=3D"edit" data=3D"1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=3DEN-US link=3Dblue vlink=3Dpurple>

<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Because the Management controller =
looses
communication to the Storage controller.&nbsp; This is an error and at =
times
the Management controller will hang and will need to be reset =
manually.&nbsp;
Access to the WebUI or telnet to the controller will be disabled until =
the Management
controller has been restarted.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Caeli =
Collins <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
12:31 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Shawn Currin; Fred =
McFadden
(Glasshouse); dl-cstech; Andrew LeFebvre<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Michael Tracy =
(Glasshouse);
Alan Cooke (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Dot Hill =
controller
errors sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>So why is there a =
message?</span></font><o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><!-- Converted from =
text/rtf format -->Caeli</span></font>
<o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> Shawn
Currin <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
12:29 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Caeli Collins; Fred =
McFadden
(Glasshouse); dl-cstech; Andrew LeFebvre<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Michael Tracy =
(Glasshouse);
Alan Cooke (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Dot Hill =
controller
errors sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The MC restart will not affect =
access to
the storage.&nbsp; The storage controller will still be able to provide =
the
luns the filer.&nbsp; This issue was reported back on SS 40759 and Dot =
Hill
filed their defect TT3808.&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Shawn<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Caeli =
Collins <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
12:21 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Shawn Currin; Fred =
McFadden
(Glasshouse); dl-cstech; Andrew LeFebvre<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Michael Tracy =
(Glasshouse);
Alan Cooke (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Dot Hill =
controller
errors sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>What effect does this MC restart =
have on
the system?</span></font><o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><!-- Converted from =
text/rtf format -->Caeli</span></font>
<o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> Shawn
Currin <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
11:49 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Fred McFadden =
(Glasshouse);
dl-cstech; Andrew LeFebvre<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Michael Tracy =
(Glasshouse);
Alan Cooke (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Dot Hill =
controller
errors sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The J200 code from Dot Hill will =
not be
available until the end of September. &nbsp;Qualification will start on =
the new
code and will require about two weeks of testing.&nbsp; Currently =
we&#8217;re
looking at mid-October to have J200 =
available.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Shawn<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Fred =
McFadden
(Glasshouse) <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
9:56 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Shawn Currin<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> Michael Tracy =
(Glasshouse);
Alan Cooke (Glasshouse)<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> FW: Dot Hill =
controller
errors sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Shawn, thoughts on this new rev of =
DH
firmware?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Fred<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Alan =
Cooke
[mailto:acooke@css.glasshouse.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, September =
10, 2007
6:30 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
red-team@css.glasshouse.com<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> 'David Crispin'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Dot Hill =
controller errors
sequence - fixed in DH FW rev J200 ...something =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'>Hi All,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'>I have seen this twice now on Dot Hill systems =
in the
<st1:place w:st=3D"on"><st1:country-region =
w:st=3D"on">UK</st1:country-region></st1:place>:<o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'>At Cambridge CCDC ( case 5645 ) &nbsp;and now =
at
Securidata ( case 5824 ).<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>08-31 08:34:35 139 B2819 Management =
Controller booted.
Code version: <br>
W410R14 <br>
08-31 08:34:35 181 B2818 LAN configuration parameters have been set <br>
08-31 08:34:35 28 B2817 Controller configuration parameters have been =
changed <br>
08-31 08:34:30 153 B2816 Storage Controller has resumed communications =
with the
Management Controller W 08-31 08:33:45 156 B2815 The Management =
Controller
restarted by the Storage Controller W 08-31 08:33:45 152 B2814 Storage
Controller not receiving data from the Management Controller <br>
08-31 08:21:25 152 B2813 Storage Controller not receiving data from the
Management Controller 08-30 05:11:06 139 A7135 Management Controller =
booted.
Code version: <br>
W410R14 <br>
08-30 05:11:05 181 A7134 LAN configuration parameters have been set =
08-30
05:11:05 28 A7133 Controller configuration parameters have been changed =
08-30
05:11:02 153 A7132 Storage Controller has resumed communications with =
the
Management Controller W 08-30 05:10:17 156 A7131 The Management =
Controller
restarted by the Storage Controller W 08-30 05:10:17 152 A7130 Storage
Controller not receiving data from the Management Controller 08-30 =
04:57:57 152
A7129 Storage Controller not receiving data from the Management =
Controller <br>
08-25 09:56:52 139 B2812 Management Controller booted. Code version: =
<br>
W410R14<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>It seems to flip flop from one controller to =
the
other.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>I have raised a Dot Hill case for this ( =
45057 ) and
got this response from them:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>This message will occur whenever there is a =
power-up,
reset or, as in this case, an MC restart. The MC restart is a known =
problem
that is resolved in J200 (which I believe is being qualified by Onstor). =
At
this point there is no work-around.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>#########<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>So there you go &#8211; awaiting DH/Onstor =
approval of
firmware &#8211; time to go and beat poor old Shawn Currin about the =
head.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'>Regards &#8230; =
Alan.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>

------_=_NextPart_001_01C7F3E9.D4593F2F--
