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Subject: RE: Case 4090 -- Virtual server not able to provide CIFS share to clients 
Date: Fri, 8 Dec 2006 16:13:56 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E01AA3CB2@onstor-exch02.onstor.net>
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Thread-Topic: Case 4090 -- Virtual server not able to provide CIFS share to clients 
thread-index: AccbEkx/V25Db2+9QvCWwE8ALpvWeQAAFoZQAABBzvAAAgGJ4AACxEng
From: "Brian DeForest" <brian.deforest@onstor.com>
To: "Eric Barrett" <eric.barrett@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>

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Also, the elog below is benign and will be fixed shortly.

=20

Failed to send EXIT request to CIFS daemon (pid=3D14265). Undefined =
error

=20

________________________________

From: Eric Barrett=20
Sent: Friday, December 08, 2006 2:55 PM
To: dl-cstech
Subject: RE: Case 4090 -- Virtual server not able to provide CIFS share
to clients=20

=20

eric@beast:/n/dw/bycase/case0004001-case0006000/case4090/wildcat1,sn_054
4010014/system_get_all,20061208_11313017/authlogs$ grep -i null log.*
log.buehlerfs:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs.old:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs.old:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.buehlerfs.old:assertion "tmpBuf !=3D NULL" failed: file
"nfx/ntlmv2_nfx.c", line 317
log.jiminy:assertion "tmpBuf !=3D NULL" failed: file "nfx/ntlmv2_nfx.c",
line 317
log.jiminy:assertion "tmpBuf !=3D NULL" failed: file "nfx/ntlmv2_nfx.c",
line 317
log.zeppo:assertion "tmpBuf !=3D NULL" failed: file "nfx/ntlmv2_nfx.c",
line 317
log.zeppo:assertion "tmpBuf !=3D NULL" failed: file "nfx/ntlmv2_nfx.c",
line 317

They're definitely hitting the memory leak.

=20

=20

=20

________________________________

From: Fred McFadden (Glasshouse)=20
Sent: Friday, December 08, 2006 1:57 PM
To: Eric Barrett
Cc: dl-cstech
Subject: RE: Case 4090 -- Virtual server not able to provide CIFS share
to clients=20

=20

We do , its in the bycase folder. Jairo is off to lunch., -Fred

________________________________

From: Eric Barrett [mailto:eric.barrett@onstor.com]=20
Sent: Friday, December 08, 2006 4:51 PM
To: Jairo Hernandez (Glasshouse); dl-cstech
Subject: RE: Case 4090 -- Virtual server not able to provide CIFS share
to clients=20

=20

Jairo,

=20

"Not enough server storage is available to process this command" is the
famous STATUS_INSUFF_SERVER_RESOURCES error, as translated to a regular
sentence.

=20

This is probably -- not certainly, but probably -- bug 16425, a fix for
which is actively being tested.  Do we have a full system get all?

=20

=20

=20

________________________________

From: Jairo Hernandez (Glasshouse)=20
Sent: Friday, December 08, 2006 1:46 PM
To: dl-cstech
Subject: Case 4090 -- Virtual server not able to provide CIFS share to
clients=20

Customer states clients received the following error message when
accessing a cifs share through virtual server BUEHLERFS:

=20

"Mapped drive could not be created: not enough server storage is
available to process this command."

=20

He resolved the issue by moving over the vsvr to the other filer.  Issue
was resolved with the move.

=20

Reviewed customer's logs and confirmed the move.

=20

The log shows the following cifs daemon errors right before the move.

=20

Dec  8 09:27:27 wildcat1 : 0:0:auth_agent:INFO: uninitCifsd:
Uninitializing CIFS daemon =20

Dec  8 09:27:27 wildcat1 : 0:0:auth_agent:INFO: killCifsd[206]: Killing
CIFS daemon (pid=3D14265) for VS=3D8[BUEHLERFS] intentionally.
alreadyRebooting=3D0,force=3D0=20

Dec  8 09:27:27 wildcat1 : 0:0:auth_agent:NOTICE: killCifsd[238]: Failed
to send EXIT request to CIFS daemon (pid=3D14265). Undefined error:
0.ret=3D24, req_sz=3D696

Dec  8 09:27:33 wildcat1 : 0:0:vtm:INFO: vtm_move_vsvr_proc: move vsvr 8
done=20

Dec  8 09:27:33 wildcat1 : 0:0:nfxsh:NOTICE: cmd[1]:  vsvr move -f
wildcat2 : status[0]

=20

Customer would like to know the cause of these errors that perhaps
caused access to his cifs share?

=20

Thanks,

=20

Jairo Hernandez

GlassHouse Tech

=20

=20

=20

=20


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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Also, the elog below is benign and will be fixed =
shortly.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'text-indent:.5in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Failed to send EXIT request =
to CIFS
daemon (pid=3D14265). Undefined error<font color=3Dnavy><span =
style=3D'color:navy'><o:p></o:p></span></font></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Eric =
Barrett <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
08, 2006
2:55 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Case 4090 -- =
Virtual
server not able to provide CIFS share to clients =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><a
href=3D"mailto:eric@beast:/n/dw/bycase/case0004001-case0006000/case4090/w=
ildcat1,sn_0544010014/system_get_all,20061208_11313017/authlogs$">eric@be=
ast:/n/dw/bycase/case0004001-case0006000/case4090/wildcat1,sn_0544010014/=
system_get_all,20061208_11313017/authlogs$</a>
grep -i null log.*<br>
log.buehlerfs:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs.old:assertion &quot;tmpBuf !=3D NULL&quot; failed: file =
&quot;nfx/ntlmv2_nfx.c&quot;,
line 317<br>
log.buehlerfs.old:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.buehlerfs.old:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.jiminy:assertion &quot;tmpBuf !=3D NULL&quot; failed: file =
&quot;nfx/ntlmv2_nfx.c&quot;,
line 317<br>
log.jiminy:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.zeppo:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317<br>
log.zeppo:assertion &quot;tmpBuf !=3D NULL&quot; failed: file
&quot;nfx/ntlmv2_nfx.c&quot;, line 317</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>They're definitely hitting the memory =
leak.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> Fred
McFadden (Glasshouse) <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
08, 2006
1:57 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Eric Barrett<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Case 4090 -- =
Virtual
server not able to provide CIFS share to clients =
</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>We do , its in the bycase folder. =
Jairo is
off to lunch., -Fred<o:p></o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Eric =
Barrett
[mailto:eric.barrett@onstor.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
08, 2006
4:51 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Jairo Hernandez =
(Glasshouse);
dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: Case 4090 -- =
Virtual
server not able to provide CIFS share to clients =
</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Jairo,</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&quot;Not enough server storage is available to =
process this
command&quot; is&nbsp;the famous STATUS_INSUFF_SERVER_RESOURCES error, =
as
translated to a regular sentence.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>This is probably -- not certainly, but probably -- =
bug
16425, a fix for which is actively being tested.&nbsp; Do we have a full =
system
get all?</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'> Jairo
Hernandez (Glasshouse) <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
08, 2006
1:46 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Case 4090 -- =
Virtual
server not able to provide CIFS share to clients =
</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Customer states clients received the following error =
message
when accessing a cifs share through virtual server </span></font><font =
size=3D2
face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>BUEHLERFS:</span></font><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&quot;Mapped drive could not be created: not enough server =
storage is
available to process this command.&quot;</span></font><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>He resolved the issue by moving over the vsvr to the =
other
filer. &nbsp;Issue was resolved with the =
move.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Reviewed customer&#8217;s logs and confirmed the =
move.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The log shows the following cifs daemon errors right =
before
the move.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Dec&nbsp; 8 09:27:27 wildcat1 : 0:0:auth_agent:INFO:
uninitCifsd: Uninitializing CIFS daemon&nbsp; =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Dec&nbsp; 8 09:27:27 wildcat1 : 0:0:auth_agent:INFO:
killCifsd[206]: Killing CIFS daemon (pid=3D14265) for VS=3D8[BUEHLERFS]
intentionally. alreadyRebooting=3D0,force=3D0 =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Dec&nbsp; 8 09:27:27 wildcat1 : =
0:0:auth_agent:NOTICE:
killCifsd[238]: Failed to send EXIT request to CIFS daemon =
(pid=3D14265).
Undefined error: 0.ret=3D24, req_sz=3D696<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Dec&nbsp; 8 09:27:33 wildcat1 : 0:0:vtm:INFO:
vtm_move_vsvr_proc: move vsvr 8 done <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Dec&nbsp; 8 09:27:33 wildcat1 : 0:0:nfxsh:NOTICE:
cmd[1]:&nbsp; vsvr move -f wildcat2 : =
status[0]<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Customer would like to know the cause of these errors =
that
perhaps caused access to his cifs share?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Jairo Hernandez<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>GlassHouse Tech<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

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