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Subject: RE: Defect  TED00023816 support.sh needs to zip messages.0 file before sending to DW via EMRS
Date: Fri, 23 May 2008 10:30:33 -0700
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Thread-Topic: Defect  TED00023816 support.sh needs to zip messages.0 file before sending to DW via EMRS
Thread-Index: Aci88jsPju3PptKoTx2j/99dCokH0AACHkvP
From: "Henry Lau" <henry.lau@onstor.com>
To: "Ian Brown" <ian.brown@onstor.com>
Cc: "John Keiffer" <john.keiffer@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>,
	"Vikas Saini" <vikas.saini@onstor.com>

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If no more problem, I am going to check in soon.

Henry

-----Original Message-----
From: Ian Brown
Sent: Fri 5/23/2008 9:29 AM
To: Henry Lau
Cc: John Keiffer; Andy Sharp; Vikas Saini
Subject: Re: Defect  TED00023816 support.sh needs to zip messages.0 file =
before sending to DW via EMRS
=20
support.sh needs to know how to handle the different environments on =20
bobcat and cougar -- cause the same code runs on both systems.

John, your work looks good.  I.e. uncommenting that line is probably a =20
good solution.  I can't see any problem with it at the moment.


On May 23, 2008, at 9:14 AM, Henry Lau wrote:
I don't think it is specific to hardware. It is just software.

Henry

-----Original Message-----
From: John Keiffer
Sent: Friday, May 23, 2008 9:06 AM
To: Henry Lau; Andy Sharp; John Keiffer
Cc: John Keiffer; Vikas Saini; Henry Lau; Ian Brown
Subject: Defect TED00023816 support.sh needs to zip messages.0 file
before sending to DW via EMRS

Headline: support.sh needs to zip messages.0 file before sending to DW
via EMRS
id: TED00023816
Note_Entry: Okay, this morning a used Bobcat filer g1r5 running Sub23
Beta Opt (R3.3.0.0BC-052008). Here is what I did:

1) edited the /onstor/bin/support.sh file by uncommenting the line:
gzip /var/log/onstor/messages.0 > /dev/null 2>&1

2) ran "emrscron -s elog0" (when there was a messages.0.gz file)

3) verified it uploaded to the DW (then deleted it)

4) unzipped the messages.0.gz file (not sure this was necessary)

5) ran "emrscron -s elog0" again

6) verified the file uploaded to the DW again (and noted that the file
was uploaded zipped)

I'm not sure my logic is corrector if I have the right order of things,
but it seems like it works. If I have a flaw in my logic,
would some please point it out? (like if emrscron -s elog0 doesn't
really use support.sh or something)
I still have the question of why that line was ever commented out before
in support.sh...
I also do not know if this will affect Cheetahs.

Also, if there is anything anyone wants me to try, please suggest it
here.

Thanks,
John
State: Assigned
history: 33752773	May 15 2008  4:17PM	jkeiffer	Submit
no_value	Opened
33752989	May 16 2008  3:51PM	vikas	Modify	Opened	Opened
33753586	May 21 2008 11:17AM	henryl	Assign	Opened	Assigned
33753623	May 21 2008  2:21PM	jkeiffer	Modify	Assigned
Assigned
33753886	May 22 2008  3:20PM	andrews	Modify	Assigned
Assigned
33753888	May 22 2008  3:27PM	jkeiffer	Modify	Assigned
Assigned
33753892	May 22 2008  3:27PM	andrews	Modify	Assigned
Assigned
33753958	May 22 2008  6:20PM	ianb	Modify	Assigned
Assigned
33754011	May 23 2008  8:14AM	jkeiffer	Modify	Assigned
Assigned
33754031	05/23/2008 09:05:53 AM	jkeiffer	Modify	Assigned
Assigned





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<TITLE>RE: Defect  TED00023816 support.sh needs to zip messages.0 file =
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<P><FONT SIZE=3D2>If no more problem, I am going to check in soon.<BR>
<BR>
Henry<BR>
<BR>
-----Original Message-----<BR>
From: Ian Brown<BR>
Sent: Fri 5/23/2008 9:29 AM<BR>
To: Henry Lau<BR>
Cc: John Keiffer; Andy Sharp; Vikas Saini<BR>
Subject: Re: Defect&nbsp; TED00023816 support.sh needs to zip messages.0 =
file before sending to DW via EMRS<BR>
<BR>
support.sh needs to know how to handle the different environments =
on&nbsp;<BR>
bobcat and cougar -- cause the same code runs on both systems.<BR>
<BR>
John, your work looks good.&nbsp; I.e. uncommenting that line is =
probably a&nbsp;<BR>
good solution.&nbsp; I can't see any problem with it at the moment.<BR>
<BR>
<BR>
On May 23, 2008, at 9:14 AM, Henry Lau wrote:<BR>
I don't think it is specific to hardware. It is just software.<BR>
<BR>
Henry<BR>
<BR>
-----Original Message-----<BR>
From: John Keiffer<BR>
Sent: Friday, May 23, 2008 9:06 AM<BR>
To: Henry Lau; Andy Sharp; John Keiffer<BR>
Cc: John Keiffer; Vikas Saini; Henry Lau; Ian Brown<BR>
Subject: Defect TED00023816 support.sh needs to zip messages.0 file<BR>
before sending to DW via EMRS<BR>
<BR>
Headline: support.sh needs to zip messages.0 file before sending to =
DW<BR>
via EMRS<BR>
id: TED00023816<BR>
Note_Entry: Okay, this morning a used Bobcat filer g1r5 running =
Sub23<BR>
Beta Opt (R3.3.0.0BC-052008). Here is what I did:<BR>
<BR>
1) edited the /onstor/bin/support.sh file by uncommenting the line:<BR>
gzip /var/log/onstor/messages.0 &gt; /dev/null 2&gt;&amp;1<BR>
<BR>
2) ran &quot;emrscron -s elog0&quot; (when there was a messages.0.gz =
file)<BR>
<BR>
3) verified it uploaded to the DW (then deleted it)<BR>
<BR>
4) unzipped the messages.0.gz file (not sure this was necessary)<BR>
<BR>
5) ran &quot;emrscron -s elog0&quot; again<BR>
<BR>
6) verified the file uploaded to the DW again (and noted that the =
file<BR>
was uploaded zipped)<BR>
<BR>
I'm not sure my logic is corrector if I have the right order of =
things,<BR>
but it seems like it works. If I have a flaw in my logic,<BR>
would some please point it out? (like if emrscron -s elog0 doesn't<BR>
really use support.sh or something)<BR>
I still have the question of why that line was ever commented out =
before<BR>
in support.sh...<BR>
I also do not know if this will affect Cheetahs.<BR>
<BR>
Also, if there is anything anyone wants me to try, please suggest it<BR>
here.<BR>
<BR>
Thanks,<BR>
John<BR>
State: Assigned<BR>
history: 33752773&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 15 2008&nbsp; =
4:17PM&nbsp;&nbsp;&nbsp;&nbsp; =
jkeiffer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit<BR>
no_value&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Opened<BR>
33752989&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 16 2008&nbsp; =
3:51PM&nbsp;&nbsp;&nbsp;&nbsp; vikas&nbsp;&nbsp; Modify&nbsp; =
Opened&nbsp; Opened<BR>
33753586&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 21 2008 =
11:17AM&nbsp;&nbsp;&nbsp;&nbsp; henryl&nbsp; Assign&nbsp; Opened&nbsp; =
Assigned<BR>
33753623&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 21 2008&nbsp; =
2:21PM&nbsp;&nbsp;&nbsp;&nbsp; =
jkeiffer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify&nbsp; =
Assigned<BR>
Assigned<BR>
33753886&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 22 2008&nbsp; =
3:20PM&nbsp;&nbsp;&nbsp;&nbsp; andrews Modify&nbsp; Assigned<BR>
Assigned<BR>
33753888&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 22 2008&nbsp; =
3:27PM&nbsp;&nbsp;&nbsp;&nbsp; =
jkeiffer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify&nbsp; =
Assigned<BR>
Assigned<BR>
33753892&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 22 2008&nbsp; =
3:27PM&nbsp;&nbsp;&nbsp;&nbsp; andrews Modify&nbsp; Assigned<BR>
Assigned<BR>
33753958&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 22 2008&nbsp; =
6:20PM&nbsp;&nbsp;&nbsp;&nbsp; ianb&nbsp;&nbsp;&nbsp; Modify&nbsp; =
Assigned<BR>
Assigned<BR>
33754011&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 23 2008&nbsp; =
8:14AM&nbsp;&nbsp;&nbsp;&nbsp; =
jkeiffer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify&nbsp; =
Assigned<BR>
Assigned<BR>
33754031&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 05/23/2008 09:05:53 =
AM&nbsp; jkeiffer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modify&nbsp; =
Assigned<BR>
Assigned<BR>
<BR>
<BR>
<BR>
<BR>
</FONT>
</P>

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