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Subject: RE: Defect  TED00023816 support.sh needs to zip messages.0 file before sending to DW via EMRS
Date: Fri, 23 May 2008 09:14:40 -0700
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Thread-Topic: Defect  TED00023816 support.sh needs to zip messages.0 file before sending to DW via EMRS
Thread-Index: Aci87uGyMLgVjeX3QvyRFGGk+PqXXgAANKNw
From: "Henry Lau" <henry.lau@onstor.com>
To: "John Keiffer" <john.keiffer@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>
Cc: "Vikas Saini" <vikas.saini@onstor.com>,
	"Ian Brown" <ian.brown@onstor.com>

I don't think it is specific to hardware. It is just software.

Henry

-----Original Message-----
From: John Keiffer=20
Sent: Friday, May 23, 2008 9:06 AM
To: Henry Lau; Andy Sharp; John Keiffer
Cc: John Keiffer; Vikas Saini; Henry Lau; Ian Brown
Subject: Defect TED00023816 support.sh needs to zip messages.0 file
before sending to DW via EMRS

Headline: support.sh needs to zip messages.0 file before sending to DW
via EMRS
id: TED00023816
Note_Entry: Okay, this morning a used Bobcat filer g1r5 running Sub23
Beta Opt (R3.3.0.0BC-052008). Here is what I did:

1) edited the /onstor/bin/support.sh file by uncommenting the line:
gzip /var/log/onstor/messages.0 > /dev/null 2>&1

2) ran "emrscron -s elog0" (when there was a messages.0.gz file)

3) verified it uploaded to the DW (then deleted it)

4) unzipped the messages.0.gz file (not sure this was necessary)

5) ran "emrscron -s elog0" again

6) verified the file uploaded to the DW again (and noted that the file
was uploaded zipped)

I'm not sure my logic is corrector if I have the right order of things,
but it seems like it works. If I have a flaw in my logic,
would some please point it out? (like if emrscron -s elog0 doesn't
really use support.sh or something)=20
I still have the question of why that line was ever commented out before
in support.sh...
I also do not know if this will affect Cheetahs.

Also, if there is anything anyone wants me to try, please suggest it
here.

Thanks,
John
State: Assigned
history: 33752773	May 15 2008  4:17PM	jkeiffer	Submit
no_value	Opened
33752989	May 16 2008  3:51PM	vikas	Modify	Opened	Opened
33753586	May 21 2008 11:17AM	henryl	Assign	Opened	Assigned
33753623	May 21 2008  2:21PM	jkeiffer	Modify	Assigned
Assigned
33753886	May 22 2008  3:20PM	andrews	Modify	Assigned
Assigned
33753888	May 22 2008  3:27PM	jkeiffer	Modify	Assigned
Assigned
33753892	May 22 2008  3:27PM	andrews	Modify	Assigned
Assigned
33753958	May 22 2008  6:20PM	ianb	Modify	Assigned
Assigned
33754011	May 23 2008  8:14AM	jkeiffer	Modify	Assigned
Assigned
33754031	05/23/2008 09:05:53 AM	jkeiffer	Modify	Assigned
Assigned


