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Subject: RE: Must fix defect List for review
Date: Sun, 20 Apr 2008 20:35:40 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E098A70F0@onstor-exch02.onstor.net>
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Thread-Topic: Must fix defect List for review
Thread-Index: AcicOZuAbQfXJZvaTw6v7J+0iGe9bQHFkIigAAPuZDAAAENE0A==
From: "Paul Hammer" <paul.hammer@onstor.com>
To: "Narayan Venkat" <narayan.venkat@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>,
	"dl-se" <dl-se@onstor.com>,
	"dl-Engineering" <dl-engineering@onstor.com>
Cc: "dl-Executive" <dl-exec@onstor.com>

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Agree, benchmarks are now being developed and will be enforced from
release to release.=20

_____________________________________________
From: Narayan Venkat=20
Sent: 2008-04-20 20:34
To: Paul Hammer; dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: RE: Must fix defect List for review

Paul,

	"Performance degraded over 10% from a previous release".

This says that we will have to do performance characterization (with
several client types) as part of a release.  It makes sense to track
that as part of the Phase process.

Thanks.

Narayan Venkat
Vice President, Marketing
ONStor Inc. (www.onstor.com)
Tel: (408) 963-2404
Cell: (408) 221-4297

_____________________________________________
From: Paul Hammer=20
Sent: Sunday, April 20, 2008 6:37 PM
To: Paul Hammer; dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: RE: Must fix defect List for review

Thanks for the inputs.

Here is the final copy.=20

Sandrine, can your team own this document going fwd and post it on the
wiki?

Let's start using this criterion ASAP in the defect triage.

Thanks,

-Paul
=09

l << File: MF defect Descriptions.doc >>=20


_____________________________________________
From: Paul Hammer=20
Sent: 2008-04-11 18:08
To: dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: Must fix defect List for review

Hi Folks,

In support of today's announcement of our ZERO defect initiative this
document lists all of the defects that are now to be considered must fix
based on the external manifestation.

I would like everyone to review the list and see if there are any
"outage type" manifestations that I have missed that should be added to
the list.=20

The triage team will use this criterion to determine if a defect is MF
or not for all future projects.

I would like to get your feedback by next Friday so that we can close on
the list.

Thanks,

-Paul


 << File: MF defect Descriptions.doc >>=20




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<TITLE>RE: Must fix defect List for review</TITLE>
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<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Agr</FONT><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">ee</FONT><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">,</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">benchmark</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">s are now being</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">developed and will be</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">enforced from release to =
release.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial"></FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> </SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>From:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Narayan =
Venkat<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Sent:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> 2008-04-20 =
20:34<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>To:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul Hammer; =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Cc:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Subject:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> RE: Must fix =
defect List for review</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Paul,</FONT></SPAN></P>
<UL DIR=3DLTR>
<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&#8220;Performance degraded over 10% from a previous =
release&#8221;.</FONT></SPAN></P>
</UL>
<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">This says that we will have to do performance =
characterization (with several client types) as part of a release.&nbsp; =
It makes sense to track that as part of the Phase =
process.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><A NAME=3D""><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">Narayan Venkat</FONT></SPAN></A><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Vice =
President, Marketing</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">ONStor =
Inc. (</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><A =
HREF=3D"http://www.onstor.com"><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><U></U></SPAN><U><SPAN LANG=3D"en-us"></SPAN></U><U><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">www.onstor.com</FONT></SPAN></U><SPAN =
LANG=3D"en-us"></SPAN></A><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">)</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Tel: =
(408) 963-2404</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Cell: =
(408) 221-4297</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Paul Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Sunday, April 20, 2008 =
6:37 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Paul Hammer; =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: Must fix defect List for review</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Thanks for the =
inputs.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Here is the final copy. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Sandrine, can your team own this document =
going</FONT><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial"> fwd and =
post it on the wiki?</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Let</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">s start using this criterion ASAP in the defect =
triage.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">-Paul</FONT></SPAN></P>

<P DIR=3DLTR><SPAN =
LANG=3D"en-us">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">l &lt;&lt; File: MF defect Descriptions.doc &gt;&gt; =
</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>From:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul =
Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Sent:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> 2008-04-11 =
18:08<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>To:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Cc:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Subject:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Must fix =
defect List for review</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 FACE=3D"Arial">Hi Folks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">In =
support of today</FONT><FONT SIZE=3D2 FACE=3D"Arial">&#8217;</FONT><FONT =
SIZE=3D2 FACE=3D"Arial">s announcement of our ZERO defect initiative =
this document lists all of the defects that are now to be considered =
must fix based on the external manifestation.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like everyone to review the list and see if there are any &#8220;outage =
type&#8221; manifestations</FONT> <FONT SIZE=3D2 FACE=3D"Arial">that I =
have missed that should be added to the list. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">The =
triage team will use this criterion to determine if a defect is MF or =
not for all future projects.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like to get your feedback by next Friday so that we can close on the =
list.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">-Pau</FONT><FONT SIZE=3D2 =
FACE=3D"Arial">l</FONT></SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&nbsp;&lt;&lt; File: MF defect Descriptions.doc =
&gt;&gt;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
</SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

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