X-MimeOLE: Produced By Microsoft Exchange V6.5
Received: by onstor-exch02.onstor.net 
	id <01C8A360.7EC0C230@onstor-exch02.onstor.net>; Sun, 20 Apr 2008 20:33:41 -0700
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----_=_NextPart_001_01C8A360.7EC0C230"
Content-class: urn:content-classes:message
Subject: RE: Must fix defect List for review
Date: Sun, 20 Apr 2008 20:33:39 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E098A70EE@onstor-exch02.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E098A70AD@onstor-exch02.onstor.net>
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
Thread-Topic: Must fix defect List for review
Thread-Index: AcicOZuAbQfXJZvaTw6v7J+0iGe9bQHFkIigAAPuZDA=
References: <BB375AF679D4A34E9CA8DFA650E2B04E098A70AD@onstor-exch02.onstor.net>
From: "Narayan Venkat" <narayan.venkat@onstor.com>
To: "Paul Hammer" <paul.hammer@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>,
	"dl-se" <dl-se@onstor.com>,
	"dl-Engineering" <dl-engineering@onstor.com>
Cc: "dl-Executive" <dl-exec@onstor.com>

This is a multi-part message in MIME format.

------_=_NextPart_001_01C8A360.7EC0C230
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Paul,

	"Performance degraded over 10% from a previous release".

This says that we will have to do performance characterization (with
several client types) as part of a release.  It makes sense to track
that as part of the Phase process.

Thanks.

Narayan Venkat
Vice President, Marketing
ONStor Inc. (www.onstor.com)
Tel: (408) 963-2404
Cell: (408) 221-4297

_____________________________________________
From: Paul Hammer=20
Sent: Sunday, April 20, 2008 6:37 PM
To: Paul Hammer; dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: RE: Must fix defect List for review

Thanks for the inputs.

Here is the final copy.=20

Sandrine, can your team own this document going fwd and post it on the
wiki?

Let's start using this criterion ASAP in the defect triage.

Thanks,

-Paul
=09

l << File: MF defect Descriptions.doc >>=20


_____________________________________________
From: Paul Hammer=20
Sent: 2008-04-11 18:08
To: dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: Must fix defect List for review

Hi Folks,

In support of today's announcement of our ZERO defect initiative this
document lists all of the defects that are now to be considered must fix
based on the external manifestation.

I would like everyone to review the list and see if there are any
"outage type" manifestations that I have missed that should be added to
the list.=20

The triage team will use this criterion to determine if a defect is MF
or not for all future projects.

I would like to get your feedback by next Friday so that we can close on
the list.

Thanks,

-Paul


 << File: MF defect Descriptions.doc >>=20




------_=_NextPart_001_01C8A360.7EC0C230
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii">
<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
6.5.7653.38">
<TITLE>RE: Must fix defect List for review</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Paul,</FONT></SPAN></P>
<UL DIR=3DLTR>
<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&#8220;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">Performance degraded over 10% from a previous =
release</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&#8221;</FONT></SPAN><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>
</UL>
<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">This says that</FONT> <FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">we will have to =
do</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">p</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">erformance</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">c</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">haracterization</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"> (with several client types)</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"></FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">as part =
of a release.&nbsp; I</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">t makes sense to track that as part of =
the</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Phase =
process.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><A NAME=3D""><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">Narayan Venkat</FONT></SPAN></A><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Vice =
President, Marketing</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">ONStor =
Inc. (</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><A =
HREF=3D"http://www.onstor.com"><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><U></U></SPAN><U><SPAN LANG=3D"en-us"></SPAN></U><U><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#0000FF" SIZE=3D2 =
FACE=3D"Arial">www.onstor.com</FONT></SPAN></U><SPAN =
LANG=3D"en-us"></SPAN></A><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">)</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Tel: =
(408) 963-2404</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Cell: =
(408) 221-4297</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Paul Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Sunday, April 20, 2008 =
6:37 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"></FONT> <FONT SIZE=3D2 =
FACE=3D"Tahoma">Paul Hammer; dl-Customer-Engineering; dl-se; =
dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: Must fix defect List for review</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Thanks for the =
inputs.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Here is the final copy. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Sandrine, can your team own this document going fwd and =
post it on the wiki?</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Let</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">s start using this criterion</FONT><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial"> ASAP in the defect =
triage.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">-Paul</FONT></SPAN></P>

<P DIR=3DLTR><SPAN =
LANG=3D"en-us">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">l &lt;&lt; File: MF defect Descriptions.doc &gt;&gt; =
</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>From:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul =
Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Sent:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> 2008-04-11 =
18:08<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>To:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Cc:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Subject:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Must fix =
defect List for review</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 FACE=3D"Arial">Hi Folks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">In =
support of today</FONT><FONT SIZE=3D2 FACE=3D"Arial">&#8217;</FONT><FONT =
SIZE=3D2 FACE=3D"Arial">s announcement of our ZERO defect initiative =
this document lists all of the defects that are now to be considered =
must fix based on the external manifestation.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like everyone to review</FONT><FONT SIZE=3D2 FACE=3D"Arial"> the list =
and see if there are any &#8220;outage type&#8221; manifestations that I =
have missed that should be added to the list. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">The =
triage team will use this criterion to determine if a defect is MF or =
not for all future projects.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like to get your feedback</FONT><FONT SIZE=3D2 FACE=3D"Arial"> by next =
Friday so that we can close on the list.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">-Paul</FONT></SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&nbsp;&lt;&lt; File: MF defect Descriptions.doc =
&gt;&gt;</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> =
</SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

</BODY>
</HTML>
------_=_NextPart_001_01C8A360.7EC0C230--
