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Subject: RE: Must fix defect List for review
Date: Sun, 20 Apr 2008 19:04:50 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E098A70BA@onstor-exch02.onstor.net>
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Thread-Topic: Must fix defect List for review
Thread-Index: AcicOZuAbQfXJZvaTw6v7J+0iGe9bQHFkIigAAELAJA=
References: <BB375AF679D4A34E9CA8DFA650E2B04E098A70AD@onstor-exch02.onstor.net>
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "Paul Hammer" <paul.hammer@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>,
	"dl-se" <dl-se@onstor.com>,
	"dl-Engineering" <dl-engineering@onstor.com>
Cc: "dl-Executive" <dl-exec@onstor.com>

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Yes, I'll create a wiki page for it.

_____________________________________________
From: Paul Hammer=20
Sent: Sunday, April 20, 2008 6:37 PM
To: Paul Hammer; dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: RE: Must fix defect List for review

Thanks for the inputs.

Here is the final copy.=20

Sandrine, can your team own this document going fwd and post it on the
wiki?

Let's start using this criterion ASAP in the defect triage.

Thanks,

-Paul
=09

l << File: MF defect Descriptions.doc >>=20


_____________________________________________
From: Paul Hammer=20
Sent: 2008-04-11 18:08
To: dl-Customer-Engineering; dl-se; dl-Engineering
Cc: dl-Executive
Subject: Must fix defect List for review

Hi Folks,

In support of today's announcement of our ZERO defect initiative this
document lists all of the defects that are now to be considered must fix
based on the external manifestation.

I would like everyone to review the list and see if there are any
"outage type" manifestations that I have missed that should be added to
the list.=20

The triage team will use this criterion to determine if a defect is MF
or not for all future projects.

I would like to get your feedback by next Friday so that we can close on
the list.

Thanks,

-Paul


 << File: MF defect Descriptions.doc >>=20




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<TITLE>RE: Must fix defect List for review</TITLE>
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<!-- Converted from text/rtf format -->

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Yes, I</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">ll create a wiki page for it.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>From:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul =
Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Sent:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Sunday, April =
20, 2008 6:37 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>To:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul Hammer; =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Cc:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Subject:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> RE: Must fix =
defect List for review</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Thank</FONT><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">s for the =
inputs.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Here is the final copy. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Sandrine, can your team own this document going fwd and =
post it on the wiki?</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Let</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&#8217;</FONT><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">s start using this criterion ASAP in the defect =
triage.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">-Paul</FONT></SPAN></P>

<P DIR=3DLTR><SPAN =
LANG=3D"en-us">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">l &lt;&lt; File: MF defect Descriptions.doc &gt;&gt; =
</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>From:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Paul =
Hammer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Sent:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> 2008-04-11 =
18:08<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>To:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Customer-Engineering; dl-se; dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Cc:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> =
dl-Executive<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B></B></SPAN><B><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2>Subject:</FONT></SPAN></B><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2> Must fix =
defect List for review</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 FACE=3D"Arial">Hi Folks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">In =
support of today</FONT><FONT SIZE=3D2 FACE=3D"Arial">&#8217;</FONT><FONT =
SIZE=3D2 FACE=3D"Arial">s announcement of our ZERO</FONT> <FONT SIZE=3D2 =
FACE=3D"Arial">defect initiative this document lists all of the defects =
that are now to be considered must fix based on the external =
manifestation.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like everyone to review the list and see if there are any &#8220;outage =
type&#8221; manifestations that I have missed that sho</FONT><FONT =
SIZE=3D2 FACE=3D"Arial">uld be added to the list. </FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">The =
triage team will use this criterion to determine if a defect is MF or =
not for all future projects.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I would =
like to get your feedback by next Friday so that we can close on the =
list.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">-Paul</FONT></SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT FACE=3D"Times New =
Roman">&nbsp;&lt;&lt; File: MF defect Des</FONT><FONT FACE=3D"Times New =
Roman">criptions.doc &gt;&gt;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> </SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

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