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Subject: RE: Defect  TED00022980 OCT / FTI - I answered "yes" in the OCT screen to copy the config files, then it fails
Date: Thu, 3 Apr 2008 14:48:10 -0700
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Thread-Topic: Defect  TED00022980 OCT / FTI - I answered "yes" in the OCT screen to copy the config files, then it fails
Thread-Index: AciVyzLu92Dsh7dJToet8YepFzSM4wACQigg
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "Andy Sharp" <andy.sharp@onstor.com>
Cc: "John Keiffer" <john.keiffer@onstor.com>,
	"Larry Scheer" <larry.scheer@onstor.com>,
	"Vikas Saini" <vikas.saini@onstor.com>,
	"Sripal Surendiran (HCL)" <sripal.surendiran@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>

OK, I just wanted to know if you already aware of changes that still
need to happen. Since we are code complete now, it should be less likely
to happen.

-----Original Message-----
From: Andy Sharp=20
Sent: Thursday, April 03, 2008 1:42 PM
To: Sandrine Boulanger
Cc: John Keiffer; Larry Scheer; Vikas Saini; Sripal Surendiran (HCL);
Tim Gardner
Subject: Re: Defect TED00022980 OCT / FTI - I answered "yes" in the OCT
screen to copy the config files, then it fails

The approach we are taking with regards to that is that we are
going to take a wait and see stance.  Wait and hope that no such change
occurs after beta release.  If it does, we will have to decide on a
case by case basis whether to handle it in upgrade or handle it
manually. The beta community will be small and intimate, so I'm not
terribly worried about asking them to hand modify a config file, or
asking them to let us hand modify a config file, as long as it's trivial
and uncommon. But if we have a flurry of these, then we will have to
revisit that decision.

If such a change occurs between beta branch and GA release, I think the
answer is that would have to be handled in the upgrade software.

Cheers,

a

On Thu, 3 Apr 2008 11:51:01 -0700 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> Do we have a list of the changes that have left to be completed
> regarding config files? We should finish that before beta, in case
> we'll have a beta refresh and they need to use system upgrade. Would
> not be good to have to ship flash cards to the beta customers, would
> give a bad impression about the readiness of the release.
>=20
> -----Original Message-----
> From: Andy Sharp=20
> Sent: Thursday, April 03, 2008 11:46 AM
> To: John Keiffer
> Cc: Larry Scheer; Sandrine Boulanger; Vikas Saini; Sripal Surendiran
> (HCL); Tim Gardner
> Subject: Re: Defect TED00022980 OCT / FTI - I answered "yes" in the
> OCT screen to copy the config files, then it fails
>=20
> This is a case where config file format changes have occurred, so if
> you upgrade to software that requires those changes but your config
> files are still using the old format, this condition will occur.  We
> can debate about whether it's a bug or not, but we won't fix it.  In
> this case, the files will have to be converted by hand as described.
> As I mentioned to Vikas, after we have a shipping release, these kind
> of changes will of course be handled by the upgrade software, but not
> before then, because doing so would cause unacceptable bloat.  The
> idea being that at some point prior to shipping the first version, the
> frequency of such changes will diminish to the point that putting such
> code in the upgrade software won't bloat the the software
> unnecessarily.
>=20
> Feel free to discuss more if you have more questions.
>=20
> Cheers,
>=20
> a
>=20
> PS Software Dev failed in it's duty to properly inform QA of the
> implications of this change.  For that, we apologize and will try to
> do a better job in the future.
>=20
>=20
> On Thu, 3 Apr 2008 11:28:38 -0700 "John Keiffer"
> <john.keiffer@onstor.com> wrote:
>=20
> >=20
> > Gentlemen,
> >=20
> > Your expertise in all things with boot up, install, and upgrades is
> > needed on helping us with understanding this defect. Sripal keeps
> > wanting to close this defect as a WAD, but I am not able to
> > understand the exact reason he thinks it might be okay to have a
> > secondary flash config copy fail in the new FTI.=20
> >=20
> > What's to stop a customer from taking a flash card and trying to
> > copy the config from it while in the FTI? I mean... How can we be
> > clear when the config copy will work and when it won't? Will we
> > make it a requirement that the user understand and edit the files
> > Sripal mentions in the defect, before they try this process in the
> > FTI?
> >=20
> > Any clarifications you can provide would be greatly appreciated.
> >=20
> > Thanks,
> > John
> >=20
> > -----Original Message-----
> > From: Sandrine Boulanger=20
> > Sent: Thursday, April 03, 2008 10:19 AM
> > To: John Keiffer
> > Cc: Vikas Saini
> > Subject: RE: Defect TED00022980 OCT / FTI - I answered "yes" in the
> > OCT screen to copy the config files, then it fails
> >=20
> > We should discuss this with Larry and Andy, I still don't think this
> > is WAD.
> >=20
> > -----Original Message-----
> > From: John Keiffer=20
> > Sent: Thursday, April 03, 2008 7:44 AM
> > To: Sandrine Boulanger
> > Cc: Vikas Saini
> > Subject: FW: Defect TED00022980 OCT / FTI - I answered "yes" in the
> > OCT screen to copy the config files, then it fails
> >=20
> >=20
> > I'm getting confused by this. Shouldn't this just plain old work?
> >=20
> > -----Original Message-----
> > From: sripal.surendiran@onstor.com
> > [mailto:sripal.surendiran@onstor.com]
> >=20
> > Sent: Thursday, April 03, 2008 7:11 AM
> > To: Sripal Surendiran (HCL); Tim Gardner; John Keiffer
> > Cc: John Keiffer; Vikas Saini
> > Subject: Defect TED00022980 OCT / FTI - I answered "yes" in the OCT
> > screen to copy the config files, then it fails
> >=20
> > Headline: OCT / FTI - I answered "yes" in the OCT screen to copy the
> > config files, then it fails
> > id: TED00022980
> > Note_Entry: It is not that both eth0 and eth1 entry should be
> > configured.  Only entry for both the interface should be present in
> > the file. For those interface that are not configured, the entry
> > should be commented out. Even if FTI ignores the format, we may face
> > problems in ipmd. Please let us know your thoughts. Otherwise, I am
> > planning to close this bug again as WAD.
> > State: Reviewed
> > history: 33745368	Mar 26 2008  7:32AM	jkeiffer
> > Submit no_value	Opened
> > 33745372	Mar 26 2008  8:38AM	jkeiffer
> > Modify	Opened Opened
> > 33745374	Mar 26 2008  9:01AM	jkeiffer
> > Modify	Opened Opened
> > 33745426	Mar 26 2008  1:49PM	timg	Assign
> > Opened	Assigned 33745432	Mar 26 2008  1:59PM
> > jkeiffer	Modify	Assigned Assigned
> > 33745450	Mar 26 2008  3:06PM	sandrineb
> > Modify	Assigned Assigned
> > 33745547	Mar 27 2008  8:44AM	sripals	WAD
> > Assigned WAD
> > 33746193	Apr  1 2008  1:21PM	jkeiffer
> > Close	WAD Closed
> > 33746305	Apr  2 2008 10:36AM	jkeiffer
> > Limbo	Closed Limbo
> > 33746306	Apr  2 2008 10:36AM	jkeiffer
> > Back_to_triage Limbo	Re-opened
> > 33746437	Apr  2 2008  3:47PM	vikas	Modify
> > Re-opened Re-opened
> > 33746438	Apr  2 2008  3:47PM	vikas	Review
> > Re-opened Reviewed
> > 33746511	04/03/2008 07:11:05 AM	sripals
> > Modify	Reviewed Reviewed
> >=20
