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Subject: FW: Defect  TED00022980 OCT / FTI - I answered "yes" in the OCT screen to copy the config files, then it fails
Date: Thu, 3 Apr 2008 11:28:38 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0941A882@onstor-exch02.onstor.net>
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Thread-Topic: Defect  TED00022980 OCT / FTI - I answered "yes" in the OCT screen to copy the config files, then it fails
Thread-Index: AciVlI9kXpECOClsQHOqK334WGVUPwABHc4wAAVvPAAAAjdNkA==
From: "John Keiffer" <john.keiffer@onstor.com>
To: "Larry Scheer" <larry.scheer@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>
Cc: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Vikas Saini" <vikas.saini@onstor.com>


Gentlemen,

Your expertise in all things with boot up, install, and upgrades is
needed on helping us with understanding this defect. Sripal keeps
wanting to close this defect as a WAD, but I am not able to understand
the exact reason he thinks it might be okay to have a secondary flash
config copy fail in the new FTI.=20

What's to stop a customer from taking a flash card and trying to copy
the config from it while in the FTI? I mean... How can we be clear when
the config copy will work and when it won't? Will we make it a
requirement that the user understand and edit the files Sripal mentions
in the defect, before they try this process in the FTI?

Any clarifications you can provide would be greatly appreciated.

Thanks,
John

-----Original Message-----
From: Sandrine Boulanger=20
Sent: Thursday, April 03, 2008 10:19 AM
To: John Keiffer
Cc: Vikas Saini
Subject: RE: Defect TED00022980 OCT / FTI - I answered "yes" in the OCT
screen to copy the config files, then it fails

We should discuss this with Larry and Andy, I still don't think this is
WAD.

-----Original Message-----
From: John Keiffer=20
Sent: Thursday, April 03, 2008 7:44 AM
To: Sandrine Boulanger
Cc: Vikas Saini
Subject: FW: Defect TED00022980 OCT / FTI - I answered "yes" in the OCT
screen to copy the config files, then it fails


I'm getting confused by this. Shouldn't this just plain old work?

-----Original Message-----
From: sripal.surendiran@onstor.com [mailto:sripal.surendiran@onstor.com]

Sent: Thursday, April 03, 2008 7:11 AM
To: Sripal Surendiran (HCL); Tim Gardner; John Keiffer
Cc: John Keiffer; Vikas Saini
Subject: Defect TED00022980 OCT / FTI - I answered "yes" in the OCT
screen to copy the config files, then it fails

Headline: OCT / FTI - I answered "yes" in the OCT screen to copy the
config files, then it fails
id: TED00022980
Note_Entry: It is not that both eth0 and eth1 entry should be
configured.  Only entry for both the interface should be present in the
file. For those interface that are not configured, the entry should be
commented out. Even if FTI ignores the format, we may face problems in
ipmd. Please let us know your thoughts. Otherwise, I am planning to
close this bug again as WAD.
State: Reviewed
history: 33745368	Mar 26 2008  7:32AM	jkeiffer	Submit
no_value	Opened
33745372	Mar 26 2008  8:38AM	jkeiffer	Modify	Opened
Opened
33745374	Mar 26 2008  9:01AM	jkeiffer	Modify	Opened
Opened
33745426	Mar 26 2008  1:49PM	timg	Assign	Opened	Assigned
33745432	Mar 26 2008  1:59PM	jkeiffer	Modify	Assigned
Assigned
33745450	Mar 26 2008  3:06PM	sandrineb	Modify	Assigned
Assigned
33745547	Mar 27 2008  8:44AM	sripals	WAD	Assigned
WAD
33746193	Apr  1 2008  1:21PM	jkeiffer	Close	WAD
Closed
33746305	Apr  2 2008 10:36AM	jkeiffer	Limbo	Closed
Limbo
33746306	Apr  2 2008 10:36AM	jkeiffer	Back_to_triage
Limbo	Re-opened
33746437	Apr  2 2008  3:47PM	vikas	Modify	Re-opened
Re-opened
33746438	Apr  2 2008  3:47PM	vikas	Review	Re-opened
Reviewed
33746511	04/03/2008 07:11:05 AM	sripals	Modify	Reviewed
Reviewed

