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Subject: RE: updating defects
Date: Thu, 20 Mar 2008 14:46:43 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E08FC31E4@onstor-exch02.onstor.net>
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Thread-Topic: updating defects
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References: <BB375AF679D4A34E9CA8DFA650E2B04E08FC319C@onstor-exch02.onstor.net> <BB375AF679D4A34E9CA8DFA650E2B04E056C94C4@onstor-exch02.onstor.net>
From: "Maxim Kozlovsky" <maxim.kozlovsky@onstor.com>
To: "Larry Scheer" <larry.scheer@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>,
	"dl-Cougar" <dl-Cougar@onstor.com>,
	"dl-Software" <dl-software@onstor.com>

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Don't blame you problems with using the tools correctly on the tools.
Clearquest is just a database, it will store anything you ask it to
store. If you want the fields in the certain format, you've got to write
the code which will verify that the fields are in the certain format.

Max

_____________________________________________
From: Larry Scheer=20
Sent: Thursday, March 20, 2008 2:24 PM
To: Tim Gardner; dl-Cougar; dl-Software
Subject: RE: updating defects

I would like to add that you correctly update the "built in submittal:"
and "of project" fields with the correct submittal and project the
defect is fixed in when you are updating the resolution page. Some folks
are just typing digits in these required fields. This habit hides the
fix from queries on those fields. Clear Quest is hard enough to use as
it is, please don't make it any harder to find information in its
database.

Thanks,

Larry

_____________________________________________
From: Tim Gardner=20
Sent: Thursday, March 20, 2008 2:09 PM
To: dl-Cougar; dl-Software
Subject: updating defects


This is just a freindly reminder to be diligent about updating
clearquest for the defects you are working on.

For any defect you are working on you should be updating the defect at
least on a daily basis.

This is always a good practice but is even more important as we approach
the end of a release.

For lessons in how to update a defect, please see Mike Lee, the master
of the defect update.

Tim




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<TITLE>RE: updating defects</TITLE>
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<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">Don</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">t blame you problems with</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"> <FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">using the tools correctly</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"> on the tool</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">s</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">. =
Clearquest is</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">just</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"> <FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">a =
database, it will store anything you ask it to store. If you want the =
fields in the certain format, you</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">&#8217;</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">ve got to write the code which will verify that =
the fields are in the certain format.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Max</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Larry Scheer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, March 20, 2008 =
2:24 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tim Gardner; dl-Cougar; =
dl-Software<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: updating defects</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
COLOR=3D"#000080" SIZE=3D2 FACE=3D"Arial">I would like to add that you =
correctly update the &#8220;built in submittal:&#8221; and &#8220;of =
project&#8221; fields with the correct submittal and project the defect =
is fixed in when you are updating the resolution page. Some folks are =
just typing digits in these required fields. This habit hides the fix =
from queries on those fields. Clear Quest is hard enough to use as it =
is, please don&#8217;t make it any harder to find information in its =
database.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Larry</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT =
SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tim Gardner<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, March 20, 2008 =
2:09 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Cougar; =
dl-Software<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> updating defects</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This is =
just a freindly reminder to be diligent about updating clearquest for =
the defects you are working on.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">For any =
defect you are working on you should be updating the defect at least on =
a daily basis.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This is =
always a good practice but is even more important as we approach the end =
of a release.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">For =
lessons in how to update a defect, please see Mike Lee, the master of =
the defect update.</FONT></SPAN></P>

<P DIR=3DLTR><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Tim</FONT></SPAN></P>
<BR>

<P DIR=3DLTR><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

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