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Subject: RE: updating defects
Date: Thu, 20 Mar 2008 14:46:21 -0700
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Thread-Topic: updating defects
Thread-Index: AciKzo5bqx+7gVrvT4OclSfNw5n07gAAEmAwAAEhHVA=
From: "Jobi Ariyamannil" <jobi.ariyamannil@onstor.com>
To: "Larry Scheer" <larry.scheer@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>,
	"dl-Cougar" <dl-Cougar@onstor.com>,
	"dl-Software" <dl-software@onstor.com>

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We try to do this, but sometimes it is very difficult to map a build to
a submittal (There were two builds last week and I did not know whether
both of them considered sub12).

Also we should request QA to update the defects with the build/submittal
information correctly.

_____________________________________________
From: Larry Scheer=20
Sent: Thursday, March 20, 2008 2:24 PM
To: Tim Gardner; dl-Cougar; dl-Software
Subject: RE: updating defects

I would like to add that you correctly update the "built in submittal:"
and "of project" fields with the correct submittal and project the
defect is fixed in when you are updating the resolution page. Some folks
are just typing digits in these required fields. This habit hides the
fix from queries on those fields. Clear Quest is hard enough to use as
it is, please don't make it any harder to find information in its
database.

Thanks,

Larry

_____________________________________________
From: Tim Gardner=20
Sent: Thursday, March 20, 2008 2:09 PM
To: dl-Cougar; dl-Software
Subject: updating defects


This is just a freindly reminder to be diligent about updating
clearquest for the defects you are working on.

For any defect you are working on you should be updating the defect at
least on a daily basis.

This is always a good practice but is even more important as we approach
the end of a release.

For lessons in how to update a defect, please see Mike Lee, the master
of the defect update.

Tim




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<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">We try to do this, but sometimes it is very difficult to =
map a build to a submittal</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial"> (There were two builds last week and I did not =
know whether both of them considered sub12)</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" =
SIZE=3D2 FACE=3D"Arial">.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Also we should request QA to update the defects with the =
build/submittal information correctly.</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Larry Scheer<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, March 20, 2008 =
2:24 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tim Gardner; dl-Cougar; =
dl-Software<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: updating defects</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">I would like to add that you correctly update the =
&#8220;built in submittal:&#8221; and &#8220;of project&#8221; fields =
with the correct submittal and project the defect is fixed in when you =
are updating the resolution page. Some folks are just typing digits in =
these required fields. This habit hides the fix from queries on those =
fields. Clear Quest is hard enough to use as it is, please don&#8217;t =
make it any harder to find information in its =
database.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Larry</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tim Gardner<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Thursday, March 20, 2008 =
2:09 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Cougar; =
dl-Software<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> updating defects</FONT></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This =
is just a freindly reminder to be diligent about updating clearquest for =
the defects you are working on.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">For =
any defect you are working on you should be updating the defect at least =
on a daily basis.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">This =
is always a good practice but is even more important as we approach the =
end of a release.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">For =
lessons in how to update a defect, please see Mike Lee, the master of =
the defect update.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Tim</FONT></SPAN></P>
<BR>
<BR>

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