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Subject: RE: Problem with PHD volumes. 
Date: Thu, 6 Mar 2008 18:17:13 -0700
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Thread-Topic: Problem with PHD volumes. 
Thread-Index: Ach/7wQNve7eOUFoRZiRlCWtECo+nQAAYFfw
From: "Brian Baker" <IMCEAEX-_O=ONSTOR_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=BRIAN+2EBAKER@onstor.com>
To: "Brian Baker" <brian.baker@onstor.com>,
	"Alan Cooke (Glasshouse)" <acooke@css.glasshouse.com>,
	"Ben Piela" <ben.piela@onstor.com>,
	"Ben Quirk (Glasshouse)" <bquirk@css.glasshouse.com>,
	"Bernice Templeman" <btempleman@css.glasshouse.com>,
	"Bob Mortensen (Glasshouse)" <bmortensen@css.glasshouse.com>,
	"Chris Charette" <chris.charette@onstor.com>,
	"David Crispin" <david.crispin@onstor.com>,
	"Dennis Arellano" <dennis.arellano@onstor.com>,
	"dl-cstech" <dl-cstech2@onstor.com>,
	"dl-Customer-Engineering" <dl-Customer-Engineering@onstor.com>,
	"dl-Customer Service Group" <csgroup@onstor.com>,
	"Abdallah Harb" <abdallah.harb@onstor.com>,
	"Amit Bothra" <amit.bothra@onstor.com>,
	"Andrew LeFebvre" <andrew.lefebvre@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>,
	"Bill Nadzam" <bill.nadzam@onstor.com>,
	"Brian Montero" <brian.montero@onstor.com>,
	"Brian Nguyen" <brian.nguyen@onstor.com>,
	"Brian Stark" <brian.stark@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>,
	"Carlos Mora" <carlos.mora@onstor.com>,
	"Charles Guenther" <charles.guenther@onstor.com>,
	"Cheryl Lewis" <cheryl.lewis@onstor.com>,
	"Chris Vandever" <chris.vandever@onstor.com>,
	"Damon Wong" <damon.wong@onstor.com>,
	"Danqing Jin" <danqing.jin@onstor.com>,
	"Dave Limato" <dave.limato@onstor.com>,
	"Dennis Arellano" <dennis.arellano@onstor.com>,
	"dl-Engineering" <dl-Engineering2@onstor.com>,
	"dl-Software" <dl-software@onstor.com>,
	"Dylan Clendenin" <dylan.clendenin@onstor.com>,
	"Ed Kwan" <ed.kwan@onstor.com>,
	"Eric Barrett" <eric.barrett@onstor.com>,
	"Fay Chong" <fay.chong@onstor.com>,
	"German Altgelt" <german.altgelt@onstor.com>,
	"Glyn Bowden" <glyn.bowden@onstor.com>,
	"Hari Sankaranarayanan" <haris@onstor.com>,
	"Henry Lau" <henry.lau@onstor.com>,
	"Ian Brown" <ian.brown@onstor.com>,
	"Jacky Hood" <jacky.hood@onstor.com>,
	"James Kahn" <james.kahn@onstor.com>,
	"Jan Seidel" <jan.seidel@onstor.com>,
	"Jean-Paul Junod" <jeanpaul.junod@onstor.com>,
	"Jobi Ariyamannil" <jobi.ariyamannil@onstor.com>,
	"John Rogers" <john.rogers@onstor.com>,
	"Jonathan Goldick" <jonathan.goldick@onstor.com>,
	"Larry Scheer" <larry.scheer@onstor.com>,
	"Manohar Divate" <manohar.divate@onstor.com>,
	"Martin Shiyla" <martins@onstor.com>,
	"Maxim Kozlovsky" <maxim.kozlovsky@onstor.com>,
	"May Ma" <may.ma@onstor.com>,
	"Mike Lee" <mike.lee@onstor.com>,
	"Narain Ramadass" <narain.ramadass@onstor.com>,
	"Narayan Venkat" <narayan.venkat@onstor.com>,
	"Neil Cook" <neil.cook@onstor.com>,
	"Patrick Haverty" <patrick.haverty@onstor.com>,
	"Paul Hammer" <paul.hammer@onstor.com>,
	"Raj Kumar" <raj.kumar@onstor.com>,
	"Ramesh R A. Andavar" <randavar@onstor.com>,
	"Rendell Fong" <rendell.fong@onstor.com>,
	"Rex Yuan" <rex.yuan@onstor.com>,
	"Rich LaReau" <rich.lareau@onstor.com>,
	"Ron Bhanukitsiri" <ronb@onstor.com>,
	"Sandrine Boulanger" <sandrine.boulanger@onstor.com>,
	"Shawn Currin" <shawn.currin@onstor.com>,
	"Steve Ozoa" <steve.ozoa@onstor.com>,
	"Summer Ryman" <summer.ryman@onstor.com>,
	"Svati Chandra" <schandra@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>,
	"Timothy Swenson" <timothy.swenson@onstor.com>,
	"Vikas Saini" <vikas.saini@onstor.com>,
	"Warren Gale" <warren.gale@onstor.com>,
	"YiFeng Liu" <yifeng.liu@onstor.com>,
	"Yuvarani Cothandaraman" <yuvarani.cothandaraman@onstor.com>,
	"dl-se" <dl-se@onstor.com>,
	"Fred McFadden (Glasshouse)" <fredm@css.glasshouse.com>,
	"German Altgelt" <german.altgelt@onstor.com>,
	"Jacky Hood" <jacky.hood@onstor.com>,
	"Jairo Hernandez (Glasshouse)" <jhernandez@css.glasshouse.com>,
	"Jan Seidel" <jan.seidel@onstor.com>,
	"John Culp" <john.culp@onstor.com>,
	"Jose Casis (Glasshouse)" <jcasis@css.glasshouse.com>,
	"Keith Kluttz (Glasshouse)" <keithk@css.glasshouse.com>,
	"Mauricio Castano (Glasshouse)" <mcastano@css.glasshouse.com>,
	"Michael Coyne" <michael.coyne@onstor.com>,
	"Michael Tracy (Glasshouse)" <mtracy@css.glasshouse.com>,
	"Paul Onofrietti (Glasshouse)" <paulo@css.glasshouse.com>,
	"Rex Yuan" <rex.yuan@onstor.com>,
	"Rich LaReau" <rich.lareau@onstor.com>,
	"Rick Hollenbeck" <rhollenbeck@css.glasshouse.com>,
	"Sahaya Jilna (HCL)" <sahayaj@onstor.com>,
	"Scott Moyer" <scott.moyer@onstor.com>,
	"Shawn Currin" <shawn.currin@onstor.com>,
	"Shin Irie" <shin.irie@onstor.com>,
	"Shiva Shankar" <shiva.shankar@onstor.com>,
	"Steffen Thuemmel" <steffen.thuemmel@onstor.com>,
	"Steve Ozoa" <steve.ozoa@onstor.com>,
	"Takuji Suzuki" <takuji.suzuki@onstor.com>,
	"Timothy Swenson" <timothy.swenson@onstor.com>,
	"Valerie Brantley (Glasshouse)" <vbrantley@css.glasshouse.com>,
	"YiFeng Liu" <yifeng.liu@onstor.com>

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False alarm. All volumes are online. When diagnosing a reported issue I
was having a problem with my VPN connection.

=20

=20

________________________________

From: Brian Baker=20
Sent: Thursday, March 06, 2008 5:03 PM
To: Alan Cooke (Glasshouse); Ben Piela; Ben Quirk (Glasshouse); Bernice
Templeman; Bob Mortensen (Glasshouse); Chris Charette; David Crispin;
Dennis Arellano; dl-cstech; dl-Customer-Engineering; dl-Customer Service
Group; dl-Engineering; dl-se; Fred McFadden (Glasshouse); German
Altgelt; Jacky Hood; Jairo Hernandez (Glasshouse); Jan Seidel; John
Culp; Jose Casis (Glasshouse); Keith Kluttz (Glasshouse); Mauricio
Castano (Glasshouse); Michael Coyne; Michael Tracy (Glasshouse); Paul
Onofrietti (Glasshouse); Rex Yuan; Rich LaReau; Rick Hollenbeck; Sahaya
Jilna (HCL); Scott Moyer; Shawn Currin; Shin Irie; Shiva Shankar;
Steffen Thuemmel; Steve Ozoa; Takuji Suzuki; Timothy Swenson; Valerie
Brantley (Glasshouse); YiFeng Liu
Subject: Problem with PHD volumes.=20

=20

PHD volumes are down. I'm looking into the problem.


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>False alarm. All volumes are =
online. When
diagnosing a reported issue I was having a problem with my VPN =
connection.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
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10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
<st1:PersonName
w:st=3D"on">Brian Baker</st1:PersonName> <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 06, =
2008
5:03 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Alan Cooke =
(Glasshouse); Ben
Piela; Ben Quirk (Glasshouse); Bernice Templeman; Bob Mortensen =
(Glasshouse);
Chris Charette; David Crispin; <st1:PersonName w:st=3D"on">Dennis =
Arellano</st1:PersonName>;
dl-cstech; dl-Customer-Engineering; dl-Customer Service Group; =
dl-Engineering;
dl-se; Fred McFadden (Glasshouse); German Altgelt; Jacky Hood; Jairo =
Hernandez
(Glasshouse); Jan Seidel; John Culp; Jose Casis (Glasshouse); Keith =
Kluttz
(Glasshouse); Mauricio Castano (Glasshouse); Michael Coyne; Michael =
Tracy
(Glasshouse); Paul Onofrietti (Glasshouse); Rex Yuan; <st1:PersonName =
w:st=3D"on">Rich
 LaReau</st1:PersonName>; Rick Hollenbeck; Sahaya Jilna (HCL); Scott =
Moyer;
Shawn Currin; Shin Irie; Shiva Shankar; Steffen Thuemmel; Steve Ozoa; =
Takuji
Suzuki; Timothy Swenson; Valerie Brantley (Glasshouse); YiFeng Liu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Problem with PHD =
volumes.
</span></font><o:p></o:p></p>

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style=3D'font-size:
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>PHD volumes are down. I&#8217;m looking into the =
problem.<o:p></o:p></span></font></p>

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