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Subject: RE: autosupport still not working?
Date: Fri, 29 Feb 2008 19:59:59 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E05C7439C@onstor-exch02.onstor.net>
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Thread-Topic: autosupport still not working?
Thread-Index: Ach7SCw7Xza3yjfrSauR2XuSmMCvogAABUYA
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "Andy Sharp" <andy.sharp@onstor.com>
Cc: "Larry Scheer" <larry.scheer@onstor.com>,
	"Rendell Fong" <rendell.fong@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>

Where does it do the lookup?

-----Original Message-----
From: Andy Sharp=20
Sent: Friday, February 29, 2008 6:59 PM
To: Sandrine Boulanger
Cc: Larry Scheer; Rendell Fong; Tim Gardner
Subject: Re: autosupport still not working?

From your logfile, /var/log/exim4/mainlog, I get this:

2008-02-29 15:28:53 1JVEer-0004yR-MW <=3D g14r10@onstor.com U=3Droot =
P=3Dlocal
S=3D2679
2008-02-29 15:28:54 1JVEer-0004yR-MW =3D=3D =
sandrine.boulanger@onstor.com
R=3Ddnslooku
p defer (-1): host lookup did not complete
2008-02-29 15:47:21 Start queue run: pid=3D23705
2008-02-29 15:47:21 1JVEer-0004yR-MW =3D=3D =
sandrine.boulanger@onstor.com
R=3Ddnslooku
p defer (-1): host lookup did not complete




On Fri, 29 Feb 2008 16:44:26 -0800 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> Running sub10 now. I don't want to install anything extra, it should
> just work :)
> Tim said autosupport was fixed I think, but something is still missing
> apparently.
> There's one message in the queue but it is not sent:
>=20
> g14r10:/# exim4 -bpc
> 1
> g14r10:/# exim4 -bp
> 73m  2.6K 1JVEer-0004yR-MW <g14r10@onstor.com>
>           sandrine.boulanger@onstor.com
>=20
> -----Original Message-----
> From: Andy Sharp=20
> Sent: Friday, February 29, 2008 4:36 PM
> To: Sandrine Boulanger
> Cc: Larry Scheer; Rendell Fong
> Subject: Re: autosupport still not working?
>=20
> to check the mail queue:
>=20
> # exim4 -bpc
>=20
> <output is number of messages currently queued>
>=20
> to take a gander at the queue:
>=20
> # exim4 -bp
>=20
> <output is something like three or four lines per item on the queue,
> including the time-in-queue, destination addresses, sender address,
> and so on.  if the phrase "** frozen **" appears for a message, then
> it is frozen, which means exim4 encountered an error condition that
> would seem to indicate that exim shouldn't bother to try to deliver
> that message any more.>
>=20
> Frozen messages get cleaned off the queue every night, I believe.  If
> a message gets cleaned off the queue (so the queue doesn't get
> unmanageably large), a record of that is made in the log
> file /var/log/onstor/exim-cleaning.log.
>=20
> The script that does the cleaning is
>=20
> /etc/cron.daily/exim4-rm-frozen
>=20
>=20
> I don't know if those packages made it into sub9, but they should
> definitely be in sub10.  Or, intrepid users can install the packages
> directly on their system:
>=20
> # /etc/init.d/exim4 stop
> # dpkg -i
> $PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-config_4.63-17_all.deb
> # dpkg -i
> $PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-base_4.63-17_mipsel.deb
> # dpkg -i
>
$PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-daemon-custom_4.63-17_mipsel.d
> eb
>=20
> Figuring out how to get packages accessible to a filer is left as
> an exercise to the reader ~:^)  Hint: use NFS.
>=20
>=20
> On Fri, 29 Feb 2008 15:56:32 -0800 "Sandrine Boulanger"
> <sandrine.boulanger@onstor.com> wrote:
>=20
> > g14r10:/# ls /var/mail
> > g14r10:/# cat /etc/mailname
> > g14r10
> > g14r10:/#
> >=20
> >=20
> > _____________________________________________
> > From: Larry Scheer=20
> > Sent: Friday, February 29, 2008 3:54 PM
> > To: Sandrine Boulanger
> > Cc: Rendell Fong; Andy Sharp
> > Subject: RE: autosupport still not working?
> >=20
> > /var/mail
> >=20
> > Check /etc/mailname. I set it to localhost as the default for the
> > root filesystem but it may need to be changed to  the value of
> > hostname or even the name of the mail server.=20
> >=20
> > Someday, soon, Andy will publish a wiki page telling us how to
> > configure exim4 to work with/as a mailserver.
> >=20
> > Copying Andy since exim4 mail is his tar baby.
> >=20
> > Happy hunting,
> >=20
> > Larry
> >=20
> > _____________________________________________
> > From: Sandrine Boulanger=20
> > Sent: Friday, February 29, 2008 3:34 PM
> > To: Rendell Fong; Larry Scheer
> > Subject: autosupport still not working?
> >=20
> > I created a new flash with sub10, setup dns in mgmt vsvr,
> > autosupport, but autosupport generate report does not send any
> > email. Where can I check the mail queue on Linux?
