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Subject: RE: autosupport still not working?
Date: Fri, 29 Feb 2008 17:44:26 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E05C74394@onstor-exch02.onstor.net>
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Thread-Topic: autosupport still not working?
Thread-Index: Ach7NDEjYpqxi0s1RCuRGtUOUG/1lAAAFZfQ
From: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
To: "Andy Sharp" <andy.sharp@onstor.com>
Cc: "Larry Scheer" <larry.scheer@onstor.com>,
	"Rendell Fong" <rendell.fong@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>

Running sub10 now. I don't want to install anything extra, it should
just work :)
Tim said autosupport was fixed I think, but something is still missing
apparently.
There's one message in the queue but it is not sent:

g14r10:/# exim4 -bpc
1
g14r10:/# exim4 -bp
73m  2.6K 1JVEer-0004yR-MW <g14r10@onstor.com>
          sandrine.boulanger@onstor.com

-----Original Message-----
From: Andy Sharp=20
Sent: Friday, February 29, 2008 4:36 PM
To: Sandrine Boulanger
Cc: Larry Scheer; Rendell Fong
Subject: Re: autosupport still not working?

to check the mail queue:

# exim4 -bpc

<output is number of messages currently queued>

to take a gander at the queue:

# exim4 -bp

<output is something like three or four lines per item on the queue,
including the time-in-queue, destination addresses, sender address, and
so on.  if the phrase "** frozen **" appears for a message, then it is
frozen, which means exim4 encountered an error condition that would
seem to indicate that exim shouldn't bother to try to deliver that
message any more.>

Frozen messages get cleaned off the queue every night, I believe.  If a
message gets cleaned off the queue (so the queue doesn't get
unmanageably large), a record of that is made in the log
file /var/log/onstor/exim-cleaning.log.

The script that does the cleaning is

/etc/cron.daily/exim4-rm-frozen


I don't know if those packages made it into sub9, but they should
definitely be in sub10.  Or, intrepid users can install the packages
directly on their system:

# /etc/init.d/exim4 stop
# dpkg -i
$PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-config_4.63-17_all.deb
# dpkg -i
$PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-base_4.63-17_mipsel.deb
# dpkg -i
$PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-daemon-custom_4.63-17_mipsel.d
eb

Figuring out how to get packages accessible to a filer is left as
an exercise to the reader ~:^)  Hint: use NFS.


On Fri, 29 Feb 2008 15:56:32 -0800 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> g14r10:/# ls /var/mail
> g14r10:/# cat /etc/mailname
> g14r10
> g14r10:/#
>=20
>=20
> _____________________________________________
> From: Larry Scheer=20
> Sent: Friday, February 29, 2008 3:54 PM
> To: Sandrine Boulanger
> Cc: Rendell Fong; Andy Sharp
> Subject: RE: autosupport still not working?
>=20
> /var/mail
>=20
> Check /etc/mailname. I set it to localhost as the default for the root
> filesystem but it may need to be changed to  the value of hostname or
> even the name of the mail server.=20
>=20
> Someday, soon, Andy will publish a wiki page telling us how to
> configure exim4 to work with/as a mailserver.
>=20
> Copying Andy since exim4 mail is his tar baby.
>=20
> Happy hunting,
>=20
> Larry
>=20
> _____________________________________________
> From: Sandrine Boulanger=20
> Sent: Friday, February 29, 2008 3:34 PM
> To: Rendell Fong; Larry Scheer
> Subject: autosupport still not working?
>=20
> I created a new flash with sub10, setup dns in mgmt vsvr, autosupport,
> but autosupport generate report does not send any email. Where can I
> check the mail queue on Linux?
