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Subject: RE: Cougar Motherboard (Blade) FRU
Date: Mon, 25 Feb 2008 21:35:40 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0882267D@onstor-exch02.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E088225FF@onstor-exch02.onstor.net>
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Thread-Topic: Cougar Motherboard (Blade) FRU
Thread-Index: Ach4Gvr0HQy1ZsViTuWylaN7LJpWXQAFG5jg
References: <BB375AF679D4A34E9CA8DFA650E2B04E088225FF@onstor-exch02.onstor.net>
From: "Brian Stark" <brian.stark@onstor.com>
To: "Mark Farabaugh" <mark.farabaugh@onstor.com>,
	"Tim Gardner" <tim.gardner@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>
Cc: "Dennis Arellano" <dennis.arellano@onstor.com>

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Comments below...
=20


________________________________

	From: Mark Farabaugh=20
	Sent: Monday, February 25, 2008 5:58 PM
	To: Brian Stark; Tim Gardner; Andy Sharp
	Cc: Dennis Arellano
	Subject: Cougar Motherboard (Blade) FRU
=09
=09

	Brian, Tim, Andy,

	=20

	We are currently developing the FRU replacement instructions for
all the Cougar FRU's including the motherboard.

	Per marketing the motherboard is now called a NAS blade.  There
are some questions we have about software steps and changing CF's.

	=20

	-We have made the assumption that we will issue the system halt
command, wait for synching, and then power off the unit.

	Is this true in all cases?=20

	=20

	Assuming the motherboard to be replaced can accept commands,
then 'system halt' should be entered.  Once the motherboard is shutdown,
then it should be replaced *without* turning off the power.  If the
power is turned off, then the other motherboard goes down, and this does
not meet the marketing requirements for Cougar.  Yes, this implies that
the motherboards are hot-swappable, which is how they've been designed.

	=20

	=20

	-When the NAS blade is replaced, will this cause the other NAS
blade to reset?=20

	=20

	No, the other motherboard will not reboot.

	=20

	=20

	-Should the Compact Flash cards be replaced in the same slots
from which they were removed? I've heard a rumor that the Cougar will
boot off of CF0 when it comes back up.=20

	=20

	Yes, I think this is a good idea.  We should also set the new
motherboard to boot from the bottom slot if the old motherboard had been
doing this.  The top slot is the default slot for booting, but we get
into situations where the bottom slot will be the primary (e.g. system
upgrades, forced reboot from bottom).  We typically have not documented
the env settings at the PROM level, so we could instruct the customer to
boot the new motherboard from the top slot (which will be the default),
and then do a 'system reboot -s' if the bottom slot contains the primary
CF'.

	=20

	 =20

	-How will MAC addresses be handled?=20

	=20

	For FCS, MAC addresses will be pulled from the chassis seep, so
replacing a motherboard requires nothing to be updated on the new
motherboard.  For beta, MAC addresses will be pulled from the board
level seep, although I don't believe this requires any documentation for
the customer since we decided in a core team meeting a few weeks ago
that the entire system would be brought back if a motherboard fails
during beta.

	=20

	-Are other commands we need to consider in the FRU replacement
instructions?=20

	=20

	Maybe commands necessary for the new motherboard to join the
cluster?  I'm not an expert on this, so maybe we should get someone from
QA or Dev to comment.

	=20

	=20

	Any insight you can provide will be helpful. =20

	=20

	Regards, Mark and Dennis

	=20

	=20

	=20

Mark Farabaugh

ONStor, Inc.
office: 408.963.2431
mobile: 408.458.0511

Mark.Farabaugh@onstor.com <mailto:Mark.Farabaugh@onstor.com>=20
http://www.onstor.com <http://www.onstor.com>=20

=20

	=20


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<DIV dir=3Dltr align=3Dleft><SPAN class=3D681002404-26022008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Comments below...</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D681002404-26022008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV><BR>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px =
solid; MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
  <HR tabIndex=3D-1>
  <FONT face=3DTahoma size=3D2><B>From:</B> Mark Farabaugh =
<BR><B>Sent:</B> Monday,=20
  February 25, 2008 5:58 PM<BR><B>To:</B> Brian Stark; Tim Gardner; Andy =

  Sharp<BR><B>Cc:</B> Dennis Arellano<BR><B>Subject:</B> Cougar =
Motherboard=20
  (Blade) FRU<BR></FONT><BR></DIV>
  <DIV></DIV>
  <DIV class=3DSection1>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Brian, Tim,=20
  Andy,<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">We are currently =
developing the=20
  FRU replacement instructions for all the Cougar FRU&#8217;s including =
the=20
  motherboard.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Per marketing the =
motherboard is=20
  now called a NAS blade.&nbsp; There are some questions we have about =
software=20
  steps and changing CF&#8217;s.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">-We have made the =
assumption that=20
  we will issue the system halt command, wait for synching, and then =
power off=20
  the unit.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Is this=20
  true in all cases?<FONT color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>Assuming the =
motherboard to be=20
  replaced can accept commands, then 'system halt' should be =
entered.&nbsp; Once=20
  the motherboard is shutdown, then it should be replaced *without* =
turning off=20
  the power.&nbsp; If the power is turned off, then the other =
motherboard goes=20
  down, and this does not meet the marketing requirements for =
Cougar.&nbsp; Yes,=20
  this implies that the motherboards are hot-swappable, which is how =
they've=20
  been designed.</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN><o:p></o:p></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">-When the=20
  NAS blade is replaced, will this cause the other NAS blade to =
reset?<FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008>&nbsp;</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>No, the other =
motherboard will=20
  not reboot.</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN><o:p></o:p></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">-Should=20
  the Compact Flash cards be replaced in the same slots from which they =
were=20
  removed? I&#8217;ve heard a rumor that the Cougar will boot off of CF0 =
when it comes=20
  back up.<FONT color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>Yes, I think this is =
a good=20
  idea.&nbsp; We should also set the new motherboard to boot from the =
bottom=20
  slot if the old motherboard had been doing this.&nbsp; The top slot is =
the=20
  default slot for booting, but we get into situations where the bottom =
slot=20
  will be the primary (e.g. system upgrades, forced reboot from =
bottom).&nbsp;=20
  We typically have not documented the env settings at the PROM level, =
so we=20
  could instruct the customer to boot the new motherboard from the top =
slot=20
  (which will be the default), and then do a 'system reboot -s' if the =
bottom=20
  slot contains the primary CF'.</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>&nbsp;</SPAN><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN><o:p></o:p></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">-How will=20
  MAC addresses be handled?<FONT color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>For FCS, MAC =
addresses will be=20
  pulled from the chassis seep, so replacing a motherboard requires =
nothing to=20
  be updated on the new motherboard.&nbsp; For beta, MAC addresses will =
be=20
  pulled from the board level seep, although I don't believe this =
requires any=20
  documentation for the customer since we decided in a core team meeting =
a few=20
  weeks ago that the entire system would be brought back if a =
motherboard fails=20
  during beta.</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN><o:p></o:p></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">-Are=20
  other commands we need to consider in the FRU replacement =
instructions?<FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008>&nbsp;</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN =
class=3D681002404-26022008></SPAN></FONT></SPAN>&nbsp;</P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN class=3D681002404-26022008>Maybe commands =
necessary for the=20
  new motherboard to join the cluster?&nbsp; I'm not an expert on this, =
so maybe=20
  we should get someone from QA or Dev to =
comment.</SPAN></FONT></SPAN></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><FONT=20
  color=3D#0000ff><SPAN=20
  class=3D681002404-26022008>&nbsp;</SPAN><o:p></o:p></FONT></SPAN></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Any=20
  insight you can provide will be helpful.<FONT color=3D#0000ff><SPAN=20
  =
class=3D681002404-26022008>&nbsp;&nbsp;</SPAN><o:p></o:p></FONT></SPAN></=
P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Regards, Mark and=20
  Dennis<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
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New Roman"=20
  size=3D3><SPAN style=3D"FONT-SIZE: 12pt"><IMG id=3D_x0000_i1025 =
height=3D38=20
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12pt"><STRONG><B><FONT=20
        face=3DVerdana size=3D1><SPAN=20
        style=3D"FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Mark=20
        Farabaugh</SPAN></FONT></B></STRONG><FONT face=3DVerdana =
size=3D1><SPAN=20
        style=3D"FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"><BR><BR>ONStor, =

        Inc.<BR><B><SPAN style=3D"FONT-WEIGHT: bold">office:</SPAN></B>=20
        408.963.2431<BR><B><SPAN style=3D"FONT-WEIGHT: =
bold">mobile:</SPAN></B>=20
        408.458.0511<o:p></o:p></SPAN></FONT></P></DIV>
        <P class=3DMsoNormal><FONT face=3DVerdana size=3D1><SPAN=20
        style=3D"FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"><A=20
        href=3D"mailto:Mark.Farabaugh@onstor.com"><B><FONT =
color=3D#005c8f><SPAN=20
        style=3D"FONT-WEIGHT: bold; COLOR: #005c8f; TEXT-DECORATION: =
none">Mark.Farabaugh@onstor.com</SPAN></FONT></B></A><BR><A=20
        href=3D"http://www.onstor.com"><B><FONT color=3D#005c8f><SPAN=20
        style=3D"FONT-WEIGHT: bold; COLOR: #005c8f; TEXT-DECORATION: =
none">http://www.onstor.com</SPAN></FONT></B></A></SPAN></FONT><o:p></o:p=
></P></TD>
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