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Subject: RE: Scheduling a controller/node fail over on the 3Par for 2/19
Date: Tue, 19 Feb 2008 11:16:19 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E08627A95@onstor-exch02.onstor.net>
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Thread-Topic: Scheduling a controller/node fail over on the 3Par for 2/19
Thread-Index: AchwKju52jyHWml4Sc+6eT9svr+ZkAABatjgALpvMsAAATG+IAABQv1Q
From: "Shawn Currin" <shawn.currin@onstor.com>
To: "John VanderWerf" <john.vanderwerf@onstor.com>,
	"Elab" <elab@onstor.com>
Cc: "dl-Engineering" <dl-engineering@onstor.com>

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Ok the reboot of Node 3 is complete and is back on-line.

_____________________________________________
From: John VanderWerf=20
Sent: Tuesday, February 19, 2008 9:40 AM
To: Shawn Currin; Elab
Cc: dl-Engineering
Subject: RE: Scheduling a controller/node fail over on the 3Par for 2/19

Go ahead and shutdown the node.

_____________________________________________
From: Shawn Currin=20
Sent: Tuesday, February 19, 2008 9:06 AM
To: John VanderWerf; Elab
Cc: dl-Engineering
Subject: RE: Scheduling a controller/node fail over on the 3Par for 2/19

John V,

Let me know when we can shutdown the node on the 3Par.

Shawn

_____________________________________________
From: John VanderWerf=20
Sent: Friday, February 15, 2008 4:14 PM
To: Shawn Currin; Elab
Cc: dl-Engineering
Subject: RE: Scheduling a controller/node fail over on the 3Par for 2/19

Folks,

We will be doing a node shutdown on the new 3PAR unit on Tuesday morning
in order to complete qualification testing.  The node to be shutdown
will be Node 3.  This will affect the following Cougars:

G4R5
G6R10
G10R10
G14R10

If you are using one of these Cougars, you will notice that your 3PAR
LUNs will disappear during this test, but they will be restored when the
node is restarted.  Please let me know if you have any concerns about
this plan.

Thanks,
John
 =20

_____________________________________________
From: Shawn Currin=20
Sent: Friday, February 15, 2008 3:27 PM
To: Elab
Subject: Scheduling a controller/node fail over on the 3Par for 2/19


I need to schedule a 30 minute window on Tuesday to shutdown one of the
3Par nodes for the controller fail-over on the qualification testing
with Cougar.  Volumes using luns that have single scsi paths will be
affected. Can we get this schedule for either first thing Tuesday
morning, or at lunch.

Thanks,

Shawn Currin=20
Sr. Qualification Engineer=20
ONStor INC.=20
408-963-2419(w)=20
408-314-4296(c)=20



Thank you Shawn Currin, for placing your call concerning:

********************************************
Access to the 3Par array on node 2
I have access to ports 3:5:1 and 3:5:2.  I need two ports on node 2 and
have them mapped to the existing vluns I'm using.  A reboot of one of
the nodes will need to be done to complete the qualification of the 3Par
with Cougar.

********************************************


Your Reference Number is: 1203100553

We will resolve your call as soon as possible.
If you have a call tracking account, you can log back in to see the
progress/solution to your call.

wonderdesk.cgi?goto=3D1&ID=3D1203100553

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<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Ok the reboot of Node 3 is complete and is back =
on-line.</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> John VanderWerf<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tuesday, February 19, =
2008 9:40 AM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Shawn Currin; Elab<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: Scheduling a controller/node fail over on the 3Par =
for 2/19</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Go ahead and shutdown the node.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Shawn Currin<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Tuesday, February 19, =
2008 9:06 AM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> John VanderWerf; Elab<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: Scheduling a controller/node fail over on the 3Par =
for 2/19</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">John V,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Let me know when we can shutdown the node on the =
3Par.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Shawn</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> John VanderWerf<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Friday, February 15, 2008 =
4:14 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Shawn Currin; Elab<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Cc:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> dl-Engineering<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> RE: Scheduling a controller/node fail over on the 3Par =
for 2/19</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Folks,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">We will be doing a node shutdown on the new 3PAR unit on =
Tuesday morning in order to complete qualification testing.&nbsp; The =
node to be shutdown will be Node 3.&nbsp; This will affect the following =
Cougars:</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">G4R5</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">G6R10</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">G10R10</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">G14R10</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">If you are using one of these Cougars, you will notice =
that your 3PAR LUNs will disappear during this test, but they will be =
restored when the node is restarted.&nbsp; Please let me know if you =
have any concerns about this plan.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">Thanks,<BR>
John</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT COLOR=3D"#000080" SIZE=3D2 =
FACE=3D"Arial">&nbsp; </FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma">_____________________________________________<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">From:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Shawn Currin<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Sent:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Friday, February 15, 2008 =
3:27 PM<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">To:</FONT></B></SPAN><SPAN LANG=3D"en-us"></SPAN><SPAN =
LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Tahoma"> Elab<BR>
</FONT></SPAN><SPAN LANG=3D"en-us"><B></B></SPAN><SPAN =
LANG=3D"en-us"><B><FONT SIZE=3D2 =
FACE=3D"Tahoma">Subject:</FONT></B></SPAN><SPAN =
LANG=3D"en-us"></SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Tahoma"> Scheduling a controller/node fail over on the 3Par for =
2/19</FONT></SPAN><SPAN LANG=3D"en-us"></SPAN></P>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">I =
need to schedule a 30 minute window on Tuesday to shutdown one of the =
3Par nodes for the controller fail-over on the qualification testing =
with Cougar.&nbsp; Volumes using luns that have single scsi paths will =
be affected. Can we get this schedule for either first thing Tuesday =
morning, or at lunch.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">Thanks,</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">Shawn =
Currin</FONT></SPAN><SPAN LANG=3D"en-us"><BR>
</SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D1 FACE=3D"Arial">Sr. =
Qualification Engineer</FONT></SPAN><SPAN LANG=3D"en-us"><BR>
</SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Arial">ONStor =
INC.</FONT></SPAN><SPAN LANG=3D"en-us"><BR>
</SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">408-963-2419(w)</FONT></SPAN><SPAN LANG=3D"en-us"><BR>
</SPAN><SPAN LANG=3D"en-us"><FONT SIZE=3D2 =
FACE=3D"Arial">408-314-4296(c)</FONT></SPAN><SPAN LANG=3D"en-us"> =
</SPAN></P>
<BR>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">Thank you Shawn Currin, for placing your call =
concerning:</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">********************************************</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">Access to the 3Par array on node 2</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">I have access to ports 3:5:1 and 3:5:2.&nbsp; I need two ports on =
node 2 and have them mapped to the existing vluns I'm using.&nbsp; A =
reboot of one of the nodes will need to be done to complete the =
qualification of the 3Par with Cougar.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">********************************************</FONT></SPAN></P>
<BR>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">Your Reference Number is: 1203100553</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">We will resolve your call as soon as possible.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">If you have a call tracking account, you can log back in to see the =
progress/solution to your call.</FONT></SPAN></P>

<P ALIGN=3DLEFT><SPAN LANG=3D"en-us"><FONT SIZE=3D2 FACE=3D"Courier =
New">wonderdesk.cgi?goto=3D1&amp;ID=3D1203100553</FONT></SPAN><SPAN =
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