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	id <01C86E69.BA8E2358@onstor-exch02.onstor.net>; Wed, 13 Feb 2008 10:56:16 -0700
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Subject: RE: autosupport problem
Date: Wed, 13 Feb 2008 10:56:15 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E0856DC06@onstor-exch02.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E03B1C063@onstor-exch02.onstor.net>
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Thread-Topic: autosupport problem
Thread-Index: AchuZdqclgcHhS5jRISZF065LXhWmQAAEDpgAACZ5kAAABG5gAAALRvQ
References: <BB375AF679D4A34E9CA8DFA650E2B04E084972CA@onstor-exch02.onstor.net> <BB375AF679D4A34E9CA8DFA650E2B04E03B1C063@onstor-exch02.onstor.net>
From: "John Keiffer" <john.keiffer@onstor.com>
To: "Rendell Fong" <rendell.fong@onstor.com>
Cc: "Andy Sharp" <andy.sharp@onstor.com>

This is a multi-part message in MIME format.

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There were files, so I will delete them. However, the files are not
routing correctly. The email address seems to be odd though, as its not
my system...

=20

g6r10:~# cat /var/spool/exim4/msglog/1JOcTo-00066o-2w

2008-02-11 09:30:08 Received from <> R=3D1JOcTi-00063x-I8 =
U=3DDebian-exim
P=3Dlocal S=3D1407

2008-02-11 09:30:08 routing failed for root@eng216.onstor.lab:
Unrouteable address

*** Frozen (delivery error message)

g6r10:~# cat /var/spool/exim4/input/1JOcTo-00066o-2w-H

cat: /var/spool/exim4/input/1JOcTo-00066o-2w-H: No such file or
directory

g6r10:~# cat /var/spool/exim4/input/1JPLEF-0004BT-Q8-H

1JPLEF-0004BT-Q8-H

Debian-exim 100 102

<>=20

1202923023 0

-ident Debian-exim

-received_protocol local

-body_linecount 29

-allow_unqualified_recipient

-allow_unqualified_sender

-frozen 1202923024

-localerror

XX

1

root@eng216.onstor.lab

=20

141P Received: from Debian-exim by g6r10 with local (Exim 4.63)

        id 1JPLEF-0004BT-Q8

        for root@eng216.onstor.lab; Wed, 13 Feb 2008 09:17:03 -0800

044  X-Failed-Recipients: root@eng216.onstor.lab

029  Auto-Submitted: auto-replied

061F From: Mail Delivery System <Mailer-Daemon@eng216.onstor.lab>

027T To: root@eng216.onstor.lab

059  Subject: Mail delivery failed: returning message to sender

038I Message-Id: <E1JPLEF-0004BT-Q8@g6r10>

038  Date: Wed, 13 Feb 2008 09:17:03 -0800

=20

________________________________

From: Rendell Fong=20
Sent: Wednesday, February 13, 2008 9:51 AM
To: John Keiffer
Subject: RE: autosupport problem

=20

Try checking the /var/spool/exim4/input and /var/spool/exim4/msglog
directories.

If there's files in those directories, delete them.

=20

________________________________

From: John Keiffer=20
Sent: Wednesday, February 13, 2008 9:48 AM
To: Rendell Fong; Andy Sharp
Subject: RE: autosupport problem

=20

Yes.

=20

02/13/08 09:22:22 g6r10 diag> vsvr show vs_mgmt_1856

Virtual Server

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

ID                : 1

NAS Gateway name  : g6r10

Status            : Enabled

Name              : VS_MGMT_1856

NetBIOS name      : VS_MGMT_1856

Pri. WinSrvr IP   : 0.0.0.0

Sec. WinSrvr IP   : 0.0.0.0

IP address 1      : 10.3.10.101/255.255.0.0

Windows domain    : --Not-Set--

Unix domain       : onstorlab

LDAP domain       : --Not-Set--

AutoCreate Path   : --Not-Set--

AutoCreate VolID  : --Not-Set--

Volumes owned     : core_1856 vol_mgmt_1856

Volumes mounted   : vol_mgmt_1856

Read responses fragmentation  : default

UDP checksum enabled          : yes

Maximum mpx count             : default

=20

02/13/08 09:47:15 g6r10 VS_MGMT_1856 diag> system dnsconfigure show

=20

Hosts configuration for virtual server: VS_MGMT_1856

---------------------------------------

66.201.51.71 phd.onstor.com

127.0.0.1 localhost.localdomain localhost

10.2.15.12 c12r15-rhel4.onstor.lab c12r15-rhel4 loghost

10.3.15.12 c12r15-rhel4-ge.onstor.lab c12r15-rhel4-ge

=20

=20

Name resolution configuration for virtual server: VS_MGMT_1856

-------------------------------------------------

nameserver 10.3.0.7

search helix.lab

nameserver 10.0.0.18

nameserver 10.2.6.35

nameserver 10.0.0.36

domain onstor.lab

search onstor.lab onstor.net agile.lab

=20

________________________________

From: Rendell Fong=20
Sent: Wednesday, February 13, 2008 9:31 AM
To: John Keiffer; Andy Sharp
Subject: RE: autosupport problem

=20

Is your mgmt vsvr configured?

=20

________________________________

From: John Keiffer=20
Sent: Wednesday, February 13, 2008 9:29 AM
To: Rendell Fong; Andy Sharp
Subject: autosupport problem

=20

Hey guys,

=20

Sorry. I was trying to generate an autosupport email. I got an error
message. The config that I look at when comparing my system to another
QA Cougar system is the same. Any idea why this is not working for me,
or something I should be checking?

=20

02/13/08 09:22:19 g6r10 diag> autosupport generate report

Verify autosupport mode. Report not generated, error 0xffffffff.

=20

02/13/08 09:22:22 g6r10 diag>  autosupport show config

Auto Support configuration

--------------------------

Auto Support State: Enabled

Auto Support TO address: jkeiffer@onstor.com

Auto Support NOTETO address: --Not-Set--

Auto Support FROM address: g6r10@onstor.com

Auto Support MAIL SERVER: 0.0.0.0

Auto Support Schedule:

               min  : 0

               hour : 10

               mday : *

               month: *

               wday : *

=20

=20

Thank you,

John Keiffer

=20

=20


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>There were files, so I will delete =
them.
However, the files are not routing correctly. The email address seems to =
be odd
though, as its not my system&#8230;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>g6r10:~# cat
/var/spool/exim4/msglog/1JOcTo-00066o-2w<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>2008-02-11 09:30:08 Received from =
&lt;&gt;
R=3D1JOcTi-00063x-I8 U=3DDebian-exim P=3Dlocal =
S=3D1407<o:p></o:p></span></font></p>

<p class=3DMsoNormal><b><font size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:red;font-weight:bold'>2008-02-11 09:30:08
routing failed for root@eng216.onstor.lab: Unrouteable =
address<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><b><font size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:red;font-weight:bold'>*** Frozen =
(delivery error
message)<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>g6r10:~# cat
/var/spool/exim4/input/1JOcTo-00066o-2w-H<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>cat:
/var/spool/exim4/input/1JOcTo-00066o-2w-H: No such file or =
directory<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>g6r10:~# cat
/var/spool/exim4/input/1JPLEF-0004BT-Q8-H<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>1JPLEF-0004BT-Q8-H<o:p></o:p></span>=
</font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Debian-exim 100 =
102<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>&lt;&gt;<o:p>&nbsp;</o:p></span></fo=
nt></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>1202923023 =
0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-ident =
Debian-exim<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-received_protocol =
local<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-allow_unqualified_recipient<o:p></o=
:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-allow_unqualified_sender<o:p></o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-frozen =
1202923024<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>-localerror<o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>XX<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>1<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:red'>root@eng216.onstor.lab<o:p></o:p></sp=
an></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>141P Received: from Debian-exim by =
g6r10
with local (Exim 4.63)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;
id 1JPLEF-0004BT-Q8<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;
for root@eng216.onstor.lab; Wed, 13 Feb 2008 09:17:03 =
-0800<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>044&nbsp; X-Failed-Recipients:
root@eng216.onstor.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>029&nbsp; Auto-Submitted: =
auto-replied<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>061F From: Mail Delivery System
&lt;Mailer-Daemon@eng216.onstor.lab&gt;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>027T </span></font><font size=3D2 =
color=3Dred
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;color:red'>To: =
root@eng216.onstor.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>059&nbsp; Subject: Mail delivery =
failed:
returning message to sender<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>038I Message-Id:
&lt;E1JPLEF-0004BT-Q8@g6r10&gt;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>038&nbsp; Date: Wed, 13 Feb 2008 =
09:17:03
-0800<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Rendell Fong <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:51 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> John Keiffer<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Try checking the =
/var/spool/exim4/input
and /var/spool/exim4/msglog directories.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>If there&#8217;s files in those
directories, delete them.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> John =
Keiffer <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:48 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Rendell Fong; =
<st1:PersonName
w:st=3D"on">Andy Sharp</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Yes.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>02/13/08 09:22:22 g6r10 diag&gt; =
vsvr show
vs_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Virtual =
Server<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>ID&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: 1<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>NAS Gateway name&nbsp; : =
g6r10<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: Enabled<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>NetBIOS =
name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Pri. WinSrvr IP&nbsp;&nbsp; : =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Sec. WinSrvr IP&nbsp;&nbsp; : =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>IP address =
1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: 10.3.10.101/255.255.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Windows domain&nbsp;&nbsp;&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Unix
domain&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
onstorlab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>LDAP
domain&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>AutoCreate Path&nbsp;&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>AutoCreate VolID&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Volumes =
owned&nbsp;&nbsp;&nbsp;&nbsp; :
core_1856 vol_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Volumes mounted&nbsp;&nbsp; :
vol_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Read responses fragmentation&nbsp; =
:
default<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>UDP checksum
enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
yes<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Maximum mpx
count&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp; :
default<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>02/13/08 09:47:15 g6r10 =
VS_MGMT_1856
diag&gt; system dnsconfigure show<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Hosts configuration for virtual =
server:
VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>------------------------------------=
---<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>66.201.51.71 =
phd.onstor.com<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>127.0.0.1 localhost.localdomain =
localhost<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>10.2.15.12 c12r15-rhel4.onstor.lab
c12r15-rhel4 loghost<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>10.3.15.12 =
c12r15-rhel4-ge.onstor.lab
c12r15-rhel4-ge<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Name resolution configuration for =
virtual
server: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>------------------------------------=
-------------<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.3.0.7<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>search =
helix.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.0.0.18<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.2.6.35<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.0.0.36<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>domain =
onstor.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>search onstor.lab onstor.net =
agile.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Rendell Fong <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:31 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> John Keiffer; =
<st1:PersonName
w:st=3D"on">Andy Sharp</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Is your mgmt vsvr =
configured?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> John =
Keiffer <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:29 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Rendell
 Fong</st1:PersonName>; <st1:PersonName w:st=3D"on">Andy =
Sharp</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hey guys,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Sorry. I was trying to generate an autosupport email. =
I got
an error message. The config that I look at when comparing my system to =
another
QA Cougar system is the same. Any idea why this is not working for me, =
or
something I should be checking?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>02/13/08 09:22:19 g6r10 diag&gt; autosupport generate =
report<o:p></o:p></span></font></p>

<p class=3DMsoNormal><b><font size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:red;font-weight:bold'>Verify autosupport =
mode.
Report not generated, error 0xffffffff.<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>02/13/08 09:22:22 g6r10 diag&gt; &nbsp;autosupport =
show
config<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support =
configuration<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>--------------------------<o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on"><font size=3D2
  face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Auto</span></font></st1:Plac=
eName><font
 size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> <st1:PlaceName
 w:st=3D"on">Support</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">State</st1:PlaceType></span></font></st1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>: =
Enabled<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support TO address: <st1:PersonName =
w:st=3D"on">jkeiffer@onstor.com</st1:PersonName><o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support NOTETO address: =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support FROM address: =
g6r10@onstor.com<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support MAIL SERVER: =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support Schedule:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
min&nbsp; : 0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
hour : 10<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
mday : *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
month: *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
wday : *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thank you,</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>John Keiffer</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>

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