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	id <01C86E68.936D397C@onstor-exch02.onstor.net>; Wed, 13 Feb 2008 10:48:00 -0700
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Subject: RE: autosupport problem
Date: Wed, 13 Feb 2008 10:48:00 -0700
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E084972CA@onstor-exch02.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E03B1C062@onstor-exch02.onstor.net>
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Thread-Topic: autosupport problem
Thread-Index: AchuZdqclgcHhS5jRISZF065LXhWmQAAEDpgAACZ5kA=
References: <BB375AF679D4A34E9CA8DFA650E2B04E08497294@onstor-exch02.onstor.net> <BB375AF679D4A34E9CA8DFA650E2B04E03B1C062@onstor-exch02.onstor.net>
From: "John Keiffer" <john.keiffer@onstor.com>
To: "Rendell Fong" <rendell.fong@onstor.com>,
	"Andy Sharp" <andy.sharp@onstor.com>

This is a multi-part message in MIME format.

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Yes.

=20

02/13/08 09:22:22 g6r10 diag> vsvr show vs_mgmt_1856

Virtual Server

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

ID                : 1

NAS Gateway name  : g6r10

Status            : Enabled

Name              : VS_MGMT_1856

NetBIOS name      : VS_MGMT_1856

Pri. WinSrvr IP   : 0.0.0.0

Sec. WinSrvr IP   : 0.0.0.0

IP address 1      : 10.3.10.101/255.255.0.0

Windows domain    : --Not-Set--

Unix domain       : onstorlab

LDAP domain       : --Not-Set--

AutoCreate Path   : --Not-Set--

AutoCreate VolID  : --Not-Set--

Volumes owned     : core_1856 vol_mgmt_1856

Volumes mounted   : vol_mgmt_1856

Read responses fragmentation  : default

UDP checksum enabled          : yes

Maximum mpx count             : default

=20

02/13/08 09:47:15 g6r10 VS_MGMT_1856 diag> system dnsconfigure show

=20

Hosts configuration for virtual server: VS_MGMT_1856

---------------------------------------

66.201.51.71 phd.onstor.com

127.0.0.1 localhost.localdomain localhost

10.2.15.12 c12r15-rhel4.onstor.lab c12r15-rhel4 loghost

10.3.15.12 c12r15-rhel4-ge.onstor.lab c12r15-rhel4-ge

=20

=20

Name resolution configuration for virtual server: VS_MGMT_1856

-------------------------------------------------

nameserver 10.3.0.7

search helix.lab

nameserver 10.0.0.18

nameserver 10.2.6.35

nameserver 10.0.0.36

domain onstor.lab

search onstor.lab onstor.net agile.lab

=20

________________________________

From: Rendell Fong=20
Sent: Wednesday, February 13, 2008 9:31 AM
To: John Keiffer; Andy Sharp
Subject: RE: autosupport problem

=20

Is your mgmt vsvr configured?

=20

________________________________

From: John Keiffer=20
Sent: Wednesday, February 13, 2008 9:29 AM
To: Rendell Fong; Andy Sharp
Subject: autosupport problem

=20

Hey guys,

=20

Sorry. I was trying to generate an autosupport email. I got an error
message. The config that I look at when comparing my system to another
QA Cougar system is the same. Any idea why this is not working for me,
or something I should be checking?

=20

02/13/08 09:22:19 g6r10 diag> autosupport generate report

Verify autosupport mode. Report not generated, error 0xffffffff.

=20

02/13/08 09:22:22 g6r10 diag>  autosupport show config

Auto Support configuration

--------------------------

Auto Support State: Enabled

Auto Support TO address: jkeiffer@onstor.com

Auto Support NOTETO address: --Not-Set--

Auto Support FROM address: g6r10@onstor.com

Auto Support MAIL SERVER: 0.0.0.0

Auto Support Schedule:

               min  : 0

               hour : 10

               mday : *

               month: *

               wday : *

=20

=20

Thank you,

John Keiffer

=20

=20


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Yes.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>02/13/08 09:22:22 g6r10 diag&gt; =
vsvr show
vs_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Virtual =
Server<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>ID&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: 1<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>NAS Gateway name&nbsp; : =
g6r10<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: Enabled<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>NetBIOS =
name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Pri. WinSrvr IP&nbsp;&nbsp; : =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Sec. WinSrvr IP&nbsp;&nbsp; : =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>IP address =
1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
: 10.3.10.101/255.255.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Windows domain&nbsp;&nbsp;&nbsp; :
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Unix
domain&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
onstorlab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>LDAP
domain&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>AutoCreate Path&nbsp;&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>AutoCreate VolID&nbsp; : =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Volumes =
owned&nbsp;&nbsp;&nbsp;&nbsp; :
core_1856 vol_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Volumes mounted&nbsp;&nbsp; :
vol_mgmt_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Read responses fragmentation&nbsp; =
:
default<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>UDP checksum
enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : =
yes<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Maximum mpx
count&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp; :
default<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>02/13/08 09:47:15 g6r10 =
VS_MGMT_1856
diag&gt; system dnsconfigure show<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Hosts configuration for virtual =
server:
VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>------------------------------------=
---<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>66.201.51.71 =
phd.onstor.com<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>127.0.0.1 localhost.localdomain =
localhost<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>10.2.15.12 c12r15-rhel4.onstor.lab
c12r15-rhel4 loghost<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>10.3.15.12 =
c12r15-rhel4-ge.onstor.lab
c12r15-rhel4-ge<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Name resolution configuration for =
virtual
server: VS_MGMT_1856<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>------------------------------------=
-------------<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.3.0.7<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>search =
helix.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.0.0.18<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.2.6.35<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>nameserver =
10.0.0.36<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>domain =
onstor.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>search onstor.lab onstor.net =
agile.lab<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Rendell Fong <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:31 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> John Keiffer; =
<st1:PersonName
w:st=3D"on">Andy Sharp</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Is your mgmt vsvr =
configured?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> John =
Keiffer <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, February =
13, 2008
9:29 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName =
w:st=3D"on">Rendell
 Fong</st1:PersonName>; <st1:PersonName w:st=3D"on">Andy =
Sharp</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> autosupport =
problem</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hey guys,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Sorry. I was trying to generate an autosupport email. =
I got
an error message. The config that I look at when comparing my system to =
another
QA Cougar system is the same. Any idea why this is not working for me, =
or
something I should be checking?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>02/13/08 09:22:19 g6r10 diag&gt; autosupport generate =
report<o:p></o:p></span></font></p>

<p class=3DMsoNormal><b><font size=3D2 color=3Dred face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:red;font-weight:bold'>Verify autosupport =
mode.
Report not generated, error 0xffffffff.<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>02/13/08 09:22:22 g6r10 diag&gt; &nbsp;autosupport =
show
config<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support =
configuration<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>--------------------------<o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on"><font size=3D2
  face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Auto</span></font></st1:Plac=
eName><font
 size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> <st1:PlaceName
 w:st=3D"on">Support</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">State</st1:PlaceType></span></font></st1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>: =
Enabled<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support TO address: <st1:PersonName =
w:st=3D"on">jkeiffer@onstor.com</st1:PersonName><o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support NOTETO address: =
--Not-Set--<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support FROM address: =
g6r10@onstor.com<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support MAIL SERVER: =
0.0.0.0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Auto Support Schedule:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
min&nbsp; : 0<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
hour : 10<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
mday : *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
month: *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
wday : *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thank you,</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>John Keiffer</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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