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Subject: RE: NGM installed on a 64-bit Windows machine
Date: Mon, 6 Nov 2006 10:33:01 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E01384E15@onstor-exch02.onstor.net>
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Thread-Topic: NGM installed on a 64-bit Windows machine
thread-index: AccBz+a0KAQqfTOpQ+6JvBznARTUTQAALxfw
From: "Charissa Willard" <charissa.willard@onstor.com>
To: "Doug Cook" <doug.cook@onstor.com>
Cc: "dl-cstech" <dl-cstech@onstor.com>

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Doug,

=20

The 32-bit version of .NET Framework 1.1 is supported by 64-bit versions
of Windows Server operating systems and can be installed for 32-bit
applications running on 64-bit versions of Windows operating systems.
You can find information about this along with the .NET download link
at:

=20

http://technet2.microsoft.com/WindowsServer/en/library/2a9b3222-4b2d-453
7-a382-9bbb36b2fbc31033.mspx?mfr=3Dtrue

=20

-Charissa

=20

________________________________

From: Doug Cook=20
Sent: Monday, November 06, 2006 10:18 AM
To: dl-cstech
Subject: NGM installed on a 64-bit Windows machine

=20

Hi All,

=20

I'm in the middle of a customer evaluation and am encountering a problem
installing the NGM on a Windows machine.  The Windows machine is
configured as shown below.  It was a fresh install.

=20

OS Name Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition
Version 5.2.3790 Service Pack 1 Build 3790
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name C5R35-WIN2K3
System Manufacturer Dell Inc.
System Model PowerEdge 1950
System Type x64-based PC

I grabbed the 1.3.2.2 NGM from the ONStor support site and attempted to
install it but keep getting the following error:

=20

1155: Error installing Microsoft(R) .NET Framework.  File not found.

=20

Can someone comment on this?  Is this because the server is a 64-bit
install instead of 32?

=20

=20

  <http://www.onstor.com/>=20

=20

=20

Doug Cook
Systems Engineer=20

ONStor, Inc.
234 George McClure Lane
Cumming, GA 30040
<http://maps.yahoo.com/py/maps.py?Pyt=3DTmap&addr=3D234+George+McClure+La=
ne&
csz=3DCumming%2C+GA+30040&country=3Dus> =20

doug.cook@onstor.com <mailto:doug.cook@onstor.com>=20
IM: YIM/AIM dbcook67
www.onstor.com <http://www.onstor.com/> =20

tel:=20
fax:=20
mobile:=20
Skype ID:

678.528.5112 =20
<http://www.plaxo.com/click_to_call?src=3Djj_signature&To=3D678.528.5112&=
Ema
il=3Ddcook@bluearc.com>=20
678.623.3135
770.329.5041 =20
<http://www.plaxo.com/click_to_call?src=3Djj_signature&To=3D770.329.5041&=
Ema
il=3Ddcook@bluearc.com>=20
dbcook67=20

=20

Add me to your address book...
<https://www.plaxo.com/add_me?u=3D4295167930&v0=3D398588&k0=3D919085305> =


Want a signature like this? <http://www.plaxo.com/signature>=20

=20


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<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>Doug,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>The 32-bit version of .NET Framework&nbsp;1.1 =
is
supported by 64-bit versions of Windows Server operating systems and can =
be
installed for 32-bit applications running on 64-bit versions of Windows
operating systems. You can find information about this along with the =
.NET download
link at:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><a
href=3D"http://technet2.microsoft.com/WindowsServer/en/library/2a9b3222-4=
b2d-4537-a382-9bbb36b2fbc31033.mspx?mfr=3Dtrue">http://technet2.microsoft=
.com/WindowsServer/en/library/2a9b3222-4b2d-4537-a382-9bbb36b2fbc31033.ms=
px?mfr=3Dtrue</a><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'>-Charissa<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"Courier New"><span =
style=3D'font-size:9.0pt;
font-family:"Courier New"'><o:p>&nbsp;</o:p></span></font></p>

<div>

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size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Doug =
Cook <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, November =
06, 2006
10:18 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> dl-cstech<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> NGM installed on =
a 64-bit
Windows machine</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hi All,</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I'm in the middle of a customer evaluation and am
encountering a problem installing the NGM on a Windows machine.&nbsp; =
The
Windows machine is configured as shown below.&nbsp; It was a fresh =
install.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>OS Name&nbsp;Microsoft(R) Windows(R) Server 2003 =
<st1:City
w:st=3D"on"><st1:place w:st=3D"on">Enterprise</st1:place></st1:City> x64 =
Edition<br>
Version&nbsp;5.2.3790 Service Pack 1 Build 3790<br>
Other OS Description &nbsp;Not Available<br>
OS Manufacturer&nbsp;Microsoft Corporation<br>
System Name&nbsp;C5R35-WIN2K3<br>
System Manufacturer&nbsp;Dell Inc.<br>
System Model&nbsp;PowerEdge 1950<br>
System Type&nbsp;x64-based PC</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I grabbed the 1.3.2.2 NGM from the ONStor support =
site and
attempted to install it but keep getting the following =
error:</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>1155: Error installing Microsoft(R) .NET =
Framework.&nbsp;
File not found.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Can someone comment on this?&nbsp; Is this because =
the
server is a 64-bit install instead of 32?<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

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        <p class=3DMsoNormal><b><font size=3D1 color=3D"#4e81c4" =
face=3DVerdana><span
        =
style=3D'font-size:8.0pt;font-family:Verdana;color:#4E81C4;font-weight:
        bold'>Doug Cook</span></font></b><font size=3D1 =
color=3D"#4e81c4"
        face=3DVerdana><span =
style=3D'font-size:8.0pt;font-family:Verdana;
        color:#4E81C4'><br>
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<o:p></o:p></span></font></p>
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        <td height=3D1 valign=3Dtop style=3D'padding:.75pt 3.0pt 3.0pt =
.75pt;
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style=3D'text-align:right'><b><font
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style=3D'font-size:8.0pt;
        font-family:Verdana;color:#4E81C4;font-weight:bold'>ONStor, =
Inc.</span></font></b><font
        size=3D1 color=3D"#4e81c4" face=3DVerdana><span =
style=3D'font-size:8.0pt;
        font-family:Verdana;color:#4E81C4'><br>
        <a
        =
href=3D"http://maps.yahoo.com/py/maps.py?Pyt=3DTmap&amp;addr=3D234+George=
+McClure+Lane&amp;csz=3DCumming%2C+GA+30040&amp;country=3Dus"
        target=3D"_blank"><font color=3D"#4e81c4"><span =
style=3D'color:#4E81C4;
        text-decoration:none'>234 George McClure Lane<br>
        Cumming, GA 30040</span></font></a> =
<o:p></o:p></span></font></p>
        </td>
       </tr>
       <tr height=3D1 style=3D'height:.75pt'>
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3.0pt 3.0pt;
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face=3DVerdana><span
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        href=3D"mailto:doug.cook@onstor.com" target=3D"_blank"><font =
color=3D"#4e81c4"><span
        =
style=3D'color:#4E81C4;text-decoration:none'>doug.cook@onstor.com</span><=
/font></a><br>
        IM: YIM/AIM dbcook67<br>
        <a href=3D"http://www.onstor.com/" target=3D"_blank"><font =
color=3D"#4e81c4"><span
        =
style=3D'color:#4E81C4;text-decoration:none'>www.onstor.com</span></font>=
</a>
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          color=3D"#4e81c4" face=3DVerdana><span =
style=3D'font-size:8.0pt;font-family:
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          fax: <br>
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          Skype ID:<o:p></o:p></span></font></p>
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          target=3D"_blank"
          title=3D"Click to call. Cheap rates &amp; no headset =
required!"><font
          color=3D"#4e81c4"><span =
style=3D'color:#4E81C4;text-decoration:none'>678.528.5112
          <img border=3D0 width=3D14 height=3D13 id=3D"_x0000_i1026"
          src=3D"cid:image002.gif@01C7018E.EF711D60" =
align=3DabsMiddle></span></font></a><br>
          678.623.3135<br>
          <a
          =
href=3D"http://www.plaxo.com/click_to_call?src=3Djj_signature&amp;To=3D77=
0.329.5041&amp;Email=3Ddcook@bluearc.com"
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required!"><font
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      style=3D'font-size:12.0pt'><o:p></o:p></span></font></p>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>
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  style=3D'font-size:12.0pt'><o:p></o:p></span></font></p>
  </td>
 </tr>
 <tr>
  <td style=3D'padding:0in 0in 0in 0in'>
  <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%"
   style=3D'width:100.0%'>
   <tr>
    <td style=3D'padding:0in 0in 0in 0in'>
    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    style=3D'font-size:12.0pt'><a
    =
href=3D"https://www.plaxo.com/add_me?u=3D4295167930&amp;v0=3D398588&amp;k=
0=3D919085305"
    target=3D"_blank"><i><font size=3D1 color=3D"#777777" =
face=3DVerdana><span
    =
style=3D'font-size:7.0pt;font-family:Verdana;color:#777777;font-style:ita=
lic;
    text-decoration:none'>Add me to your address =
book...</span></font></i></a><o:p></o:p></span></font></p>
    </td>
    <td style=3D'padding:0in 0in 0in 0in'>
    <p class=3DMsoNormal align=3Dright style=3D'text-align:right'><font =
size=3D3
    face=3D"Times New Roman"><span style=3D'font-size:12.0pt'><a
    href=3D"http://www.plaxo.com/signature" target=3D"_blank"><i><font =
size=3D1
    color=3D"#777777" face=3DVerdana><span =
style=3D'font-size:7.0pt;font-family:Verdana;
    color:#777777;font-style:italic;text-decoration:none'>Want a =
signature like
    this?</span></font></i></a><o:p></o:p></span></font></p>
    </td>
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