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Date: Mon, 15 Jan 2007 10:40:28 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Subject: Re: failing PS on g7r9
Message-ID: <20070115104028.055c9848@ripper.onstor.net>
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On Mon, 15 Jan 2007 10:34:41 -0800 "John Rogers"
<john.rogers@onstor.com> wrote:

> It would be at /var/agile/messages. I could just get on the systems
> and pull them off. They do roll off of the system over time. I wasn't
> sure if you had seen the fault as a message on the console. I sues
> you mean the fault light on the system is on?

I did see the message on the console.  After trying for an hour to
figure out why my filer kept mysteriously rebooting itself.  And the
fault light is also on the front panel.

# grep power /var/agile/messages 
.
.
.
Jan 14 17:12:46 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 17:12:46 g7r9 : 0:0:cm:NOTICE: CM: Problem cleared on power supply #1 
Jan 14 17:12:46 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 17:12:46 g7r9 : 0:0:cm:WARNING: CM: Problem detected on power supply #1.  Check power input. 
Jan 14 17:17:36 g7r9 : 0:0:cm:WARNING: CM: Problem detected on power supply #1.  Check power input. 
Jan 14 17:17:36 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 17:17:37 g7r9 : 0:0:cm:NOTICE: CM: Problem cleared on power supply #1 
Jan 14 17:17:51 g7r9 : 0:0:cm:WARNING: CM: Problem detected on power supply #1.  Check power input. 
Jan 14 17:17:51 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 17:32:47 g7r9 : 0:0:cm:NOTICE: CM: Problem cleared on power supply #1 
Jan 14 17:33:03 g7r9 : 0:0:cm:WARNING: CM: Problem detected on power supply #1.  Check power input. 
Jan 14 17:33:03 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 17:52:00 g7r9 : 0:0:cm:NOTICE: CM: Problem cleared on power supply #1 
Jan 14 17:52:16 g7r9 : 0:0:cm:WARNING: CM: Problem detected on power supply #1.  Check power input. 
Jan 14 17:52:16 g7r9 : 0:0:eventd:WARNING: Process-EVENT Power Supply: 
Jan 14 18:22:25 g7r9 : 0:0:cm:NOTICE: CM: Problem cleared on power supply #1 

Checking some of the older log files, it looks like I've been getting
warnings for at least a week or two.

> Some versions of the bobcat hardware are particularly sensitive, for
> which there is a fix. It's a hardware fix and would require the system
> to be taken off the rack and fixed in the hardware lab.
> 
> If the system is rebooted, I think the light should clear until the
> UPS goes through a test cycle and then the ps fault light goes on
> again. As I remember these were effectively harmless.
> 
> If we have the elogs for it, though I can confirm that this is the
> exact problem.
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> Sent: Monday, January 15, 2007 10:30 AM
> To: John Rogers
> Subject: Re: failing PS on g7r9
> 
> OK.  Well, just for kicks, let's say I have no idea how to get the
> elog messages.  Is it a partitcular file on the filer?  /var/log/elog?
> 
> a
> 
> 
> On Mon, 15 Jan 2007 10:28:24 -0800 "John Rogers"
> <john.rogers@onstor.com> wrote:
> 
> > Please send the elog messages.
> > 
> > -----Original Message-----
> > From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> > Sent: Monday, January 15, 2007 10:28 AM
> > To: John Rogers
> > Subject: failing PS on g7r9
> > 
> > Hi John,
> > 
> > I've got a PS fault on my filer, g7r9.  I guess you're the person
> > who takes care of things like that.  I had to hamstring the
> > software so it wouldn't keep rebooting the filer.  Let me know what
> > the procedure is for getting this fixed.
> > 
> > Cheers,
> > 
> > a
