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Date: Mon, 15 Jan 2007 10:45:37 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Subject: Re: failing PS on g7r9
Message-ID: <20070115104537.2688fef5@ripper.onstor.net>
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	<BB375AF679D4A34E9CA8DFA650E2B04E018094D9@onstor-exch02.onstor.net>
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Well, I just went and took a look at the filer, and the fault LED is
green now.  Wow, you really work fast.

I guess I can re-enable the software that reboots my filer over and
over when there is a PS fault now.  Doesn't really seem like the right
thing to do, but who am I to judge.

Cheers,

a

On Mon, 15 Jan 2007 10:34:41 -0800 "John Rogers"
<john.rogers@onstor.com> wrote:

> It would be at /var/agile/messages. I could just get on the systems
> and pull them off. They do roll off of the system over time. I wasn't
> sure if you had seen the fault as a message on the console. I sues
> you mean the fault light on the system is on?
> 
> Some versions of the bobcat hardware are particularly sensitive, for
> which there is a fix. It's a hardware fix and would require the system
> to be taken off the rack and fixed in the hardware lab.
> 
> If the system is rebooted, I think the light should clear until the
> UPS goes through a test cycle and then the ps fault light goes on
> again. As I remember these were effectively harmless.
> 
> If we have the elogs for it, though I can confirm that this is the
> exact problem.
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> Sent: Monday, January 15, 2007 10:30 AM
> To: John Rogers
> Subject: Re: failing PS on g7r9
> 
> OK.  Well, just for kicks, let's say I have no idea how to get the
> elog messages.  Is it a partitcular file on the filer?  /var/log/elog?
> 
> a
> 
> 
> On Mon, 15 Jan 2007 10:28:24 -0800 "John Rogers"
> <john.rogers@onstor.com> wrote:
> 
> > Please send the elog messages.
> > 
> > -----Original Message-----
> > From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> > Sent: Monday, January 15, 2007 10:28 AM
> > To: John Rogers
> > Subject: failing PS on g7r9
> > 
> > Hi John,
> > 
> > I've got a PS fault on my filer, g7r9.  I guess you're the person
> > who takes care of things like that.  I had to hamstring the
> > software so it wouldn't keep rebooting the filer.  Let me know what
> > the procedure is for getting this fixed.
> > 
> > Cheers,
> > 
> > a
