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Date: Fri, 19 Oct 2007 13:12:51 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Subject: Re: Mightydog Administration
Message-ID: <20071019131251.450ad211@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E0346AB4E@onstor-exch02.onstor.net>
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	<BB375AF679D4A34E9CA8DFA650E2B04E0346AB4E@onstor-exch02.onstor.net>
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Hi John,

Once the homes volume goes off line, linux users, the only ones that
really matter, cannot get email, so none of these emails got through
until after those machines had rebooted or otherwise solved their stale
file handle issues.  I've already gone and yelled at Jobi for our
product being deficient in this matter.  But that's mostly because I'm
having a grumpy week and needed to yell at someone.  Actual yelling may
not have been involved but as close as I get to that word.

Thanks for the informative messages in general though.  Especially the
first one about how/what is mightydog and all that.  I personally
really like that kind of "open information" approach.

Cheers,

a

On Fri, 19 Oct 2007 07:59:16 -0700 "John Rogers"
<john.rogers@onstor.com> wrote:

> Hi all,
> 
>  
> 
> We are in better shape at the moment. We have completed a diagnostic
> repair of the live view of the volume. Looks like we may have lost
> some data, but the volume is now online. Snapshots and mirrors are
> currently disabled.
> 
>  
> 
> Linux users: You may find it easier to just reboot your desktop this
> morning to clear up any stale NFS handles. Or your can try to restart
> autofs. Please let me know if anyone is having trouble logging in this
> morning.
> 
>  
> 
> Please review your data stored in the following locations:
> 
>  
> 
> Linux/Unix:
> 
> /n/users
> 
> /homes/<your-username>
> 
>  
> 
> Windows:
> 
> \\mightydog\users\ <file:///\\mightydog\users\> 
> 
>  
> 
> If you find that something is missing, we have the snapshots available
> in hopes of restoring it. If you need help with this, please contact
> me for assistance.
> 
>  
> 
> This evening we will upgrade to 3.1.0.3 and run the diagnostics again
> with the volume offline. I will send another announcement for when the
> volume will be going offline.
> 
>  
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Friday, October 19, 2007 5:01 AM
> To: John Rogers; org-All Employees
> Cc: dl-hcl-qa; Jeyaram Sankar Gurusamy (HCL)
> Subject: RE: Mightydog Administration
> Importance: High
> 
>  
> 
> Just an update on this, the volume is still offline and running
> diagnostics.
> 
>  
> 
>  
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Thursday, October 18, 2007 10:40 PM
> To: John Rogers; org-All Employees
> Cc: dl-hcl-qa; Jeyaram Sankar Gurusamy (HCL)
> Subject: RE: Mightydog Administration
> Importance: High
> 
>  
> 
> The s_home volume is now going offline. The short notice could not be
> avoided.
> 
>  
> 
> I will send an update when we have more data.
> 
>  
> 
> John
> 
>  
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Thursday, October 18, 2007 10:33 PM
> To: John Rogers; org-All Employees
> Cc: dl-hcl-qa; 'Jeyaram Sankar G. (HCL-External)'
> Subject: RE: Mightydog Administration
> 
>  
> 
> Hi everyone,
> 
>  
> 
> Unfortunately we are strongly compelled to take the s_home volume
> offline and run some diagnostics on it. This volume is home to our
> user directories and access to that data will be unavailable until the
> diagnostics are complete.
> 
>  
> 
> I will let everyone know how it goes.
> 
>  
> 
> Thanks,
> 
>  
> 
> John
> 
>  
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Wednesday, October 17, 2007 11:55 AM
> To: org-All Employees
> Subject: Mightydog Administration
> 
>  
> 
> Hi all,
> 
>  
> 
> Just wanted to send out a note to let everyone know that for the time
> being I am administrating the IT mightydog system. Currently we are
> running the 3.1 release on two bobcat systems with a mix of Pantera
> 2000 and NexSan arrays. We have 15 volumes and 4 virtual servers
> providing critical services to most every facet of the company. Our
> largest volume providing home directories to all is 3.5 TB and is
> actively used by all including engineering to compile development
> code.
> 
>  
> 
> Most of our volumes have been around for quite some time and with the
> new filesystem features recently implemented we are reviewing the
> stability of all of our volumes. We may need to schedule some
> maintenance downtime for this effort. Stay tuned for that schedule to
> be announced.
> 
>  
> 
> At every step Brian Baker is also involved in this process and our
> next step will be to move to Pantera 5000.
> 
>  
> 
> If anyone needs assistance with mightydog related issues, please
> contact me directly; myself and Brian Baker will work on resolving
> anything that might come up.
> 
>  
> 
> Thanks,
> 
>  
> 
>  
> 
> John Rogers
> Engineering Lab Manager
> 
> ONStor, Inc.
> office: 408.963.2480
> mobile: 408.981.5313
> 
> john.rogers@onstor.com <mailto:john.rogers@onstor.com> 
> http://www.onstor.com <http://www.onstor.com> 
> 
>  
> 
>  
> 
