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Date: Tue, 30 Jan 2007 16:32:29 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Eric Barrett" <eric.barrett@onstor.com>
Cc: "Jairo Hernandez \(Glasshouse\)" <jhernandez@css.glasshouse.com>
Subject: Re: case 4382--[Southwest Research Institute--mac OS 9.2 clients
 having issues mounting shares]
Message-ID: <20070130163229.245838ad@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E02443FAB@onstor-exch02.onstor.net>
References: <200701302238.l0UMcIW14131@mailhost-rtp.css.glasshouse.com>
	<BB375AF679D4A34E9CA8DFA650E2B04E02443FAB@onstor-exch02.onstor.net>
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Possibly silly question, can they not use NFS to access the filer?
I realise there might be a couple of issues, but it might be better
than nothing?

Cheers,

a

On Tue, 30 Jan 2007 16:11:26 -0800 "Eric Barrett"
<eric.barrett@onstor.com> wrote:

> Jairo,
>  
> We do not support any Mac OS release below 10.3.  Nothing we can do
> about Dave not working.
>  
>  
> 
> ________________________________
> 
> From: Jairo Hernandez (Glasshouse) 
> Sent: Tuesday, January 30, 2007 2:38 PM
> To: dl-cstech
> Subject: case 4382--[Southwest Research Institute--mac OS 9.2 clients
> having issues mounting shares]
> 
> 
> 
> Hello all,
> 
>  
> 
> I have a customer having issues with a mac OS 9.2 client.  I know
> release 1.3.3.6 fixed mac issues but this customer is currently at
> version 2.1.0.2.
> 
>  
> 
> Here is a description of the problem:
> 
>  
> 
> 1.       mac OSX clients mount shares fine 
> 
> 2.       data from the onstor box was transferred from a NetAPP filer
> (might be irrelevant)
> 
> 3.       mac OS 9.2 clients are running a software package called
> "DAVE" that does the translation between windows cifs files and mac
> client.
> 
> 4.       Whenever the mac OS 9.2 client tries to mount the cifs shares
> the data is seen as corrupted.
> 
>  
> 
> Customer's question is does the Onstor box support mac OS 9.2
> clients??
> 
>  
> 
> Thanks,
> 
>  
> 
> Jairo 
> 
> GlassHouse Tech
> 
