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Date: Thu, 24 Jan 2008 14:28:26 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Jean-Paul Junod" <jeanpaul.junod@onstor.com>
Cc: "dl-cstech" <dl-cstech@onstor.com>
Subject: Re: Strange autosupport behavior
Message-ID: <20080124142826.37acef0d@ripper.onstor.net>
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On Thu, 24 Jan 2008 14:20:39 -0800 "Jean-Paul Junod"
<jeanpaul.junod@onstor.com> wrote:

> I'm working with a customer who is receiving autosupport messages
> every 15 mins that contain the output of the autosupport show
> statistic command and nothing else.
> 
>  
> 
> Originally it was also giving errors in the elog "auttosupport queue
> full" or something onlong those lines.  I cleared out /var/spool and
> killd ASD and then they stopped but the emails still persist.
> 
>  
> 
> Has any one seen this before?

No but one thing that comes to mind is to remember that emails can be
queued in several places: the filer, the email server, and even some
clients.  Our lovely Exchange sometimes sends emails several hours
after it should have.  Also, pm will restart the autosupport daemon
unless you deconfigure it in pmtab.  But probably the correct way is to
deconfigure it with the proper cli command ~:^)