AF:
NF:0
PS:10
SRH:1
SFN:
DSR:
MID:<20080214145931.053f3e39@ripper.onstor.net>
CFG:
PT:0
S:andy.sharp@onstor.com
RQ:
SSV:onstor-exch02.onstor.net
NSV:
SSH:
R:<john.keiffer@onstor.com>,<vikas.saini@onstor.com>,<sandrine.boulanger@onstor.com>,<raj.kumar@onstor.com>,<may.ma@onstor.com>,<manohar.divate@onstor.com>,<allan.burrington@onstor.com>,<damon.wong@onstor.com>,<brian.nguyen@onstor.com>,<durairaj.muthusamy@onstor.com>,<rendell.fong@onstor.com>
MAID:1
X-Sylpheed-Privacy-System:
X-Sylpheed-Sign:0
SCF:#mh/Mailbox/sent
RMID:#imap/andys@onstor.net@onstor-exch02.onstor.net/INBOX	0	BB375AF679D4A34E9CA8DFA650E2B04E0856E51E@onstor-exch02.onstor.net
X-Sylpheed-End-Special-Headers: 1
Date: Thu, 14 Feb 2008 15:35:59 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Keiffer" <john.keiffer@onstor.com>
Cc: "Vikas Saini" <vikas.saini@onstor.com>, "Sandrine Boulanger"
 <sandrine.boulanger@onstor.com>, "Raj Kumar" <raj.kumar@onstor.com>, "May
 Ma" <may.ma@onstor.com>, "Manohar Divate" <manohar.divate@onstor.com>,
 "Allan Burrington" <allan.burrington@onstor.com>, "Damon Wong"
 <damon.wong@onstor.com>, "Brian Nguyen" <brian.nguyen@onstor.com>,
 "Durairaj Muthusamy" <durairaj.muthusamy@onstor.com>, "Rendell Fong"
 <rendell.fong@onstor.com>
Subject: Re: continued internal mail issues
Message-ID: <20080214153559.7572afe0@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E0856E51E@onstor-exch02.onstor.net>
References: <BB375AF679D4A34E9CA8DFA650E2B04E0856E2BD@onstor-exch02.onstor.net>
	<BB375AF679D4A34E9CA8DFA650E2B04E03B5B66C@onstor-exch02.onstor.net>
	<BB375AF679D4A34E9CA8DFA650E2B04E0856E51E@onstor-exch02.onstor.net>
Organization: Onstor
X-Mailer: Sylpheed-Claws 2.6.0 (GTK+ 2.8.20; x86_64-pc-linux-gnu)
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit

That doesn't really mean anything, it semi-arbitrarily decides to log
some errors to the 'paniclog' file rather than the errorlog file, and
if the sysadmin doesn't clear out that file, it issues that message
every time it starts up or shuts down.

But we probably should do something with that log since this is an
appliance that shouldn't need to be attended by a sysadmin all the time.

I've got various fixes for several of these problems in the pipeline,
some are actively being tested by me now, and others are still being
developed.  I will add this one to the list.  Currently being tested is
the sending email to root problem (it sends an email to root when it
has a problem, and when that email has a problem, it sends another
email to root).  Currently being developed is a way to deal with the
possibility of even a correctly configured system might be able to fill
up the /var partition with queued email, which should not be allowed
to happen.

However, why your filer can't seem to send email to your email address
is still a question.  I would like to do a DNS MX and A query for
onstor.com through the management vsvr, but I'm not sure how to do that.

Cheers,

a

On Thu, 14 Feb 2008 11:40:52 -0800 "John Keiffer"
<john.keiffer@onstor.com> wrote:

>  
> 
> I just noticed this nice message when rebooting my filer:
> 
>  
> 
> * ALERT: exim paniclog /var/log/exim4/paniclog has non-zero size, mail
> system possibly broken
> 
>  
> 
> Duh.
> 
>  
> 
>  
> 
> -----Original Message-----
> From: Vikas Saini 
> Sent: Thursday, February 14, 2008 8:12 AM
> To: John Keiffer; Sandrine Boulanger
> Cc: Raj Kumar; May Ma; Manohar Divate; Allan Burrington; Damon Wong;
> Brian Nguyen; Durairaj Muthusamy; Andy Sharp; Rendell Fong
> Subject: RE: continued internal mail issues
> 
>  
> 
> John K, Please reopen the defect it is already closed. otherwise open
> new one. ccing Andy Sharp and Rendell so that they can take a look.
> 
>  
> 
> Vikas
> 
>  
> 
>  
> 
>  
> 
> -----Original Message-----
> 
> From: John Keiffer
> 
> Sent: Thu 2/14/2008 8:09 AM
> 
> To: Vikas Saini; Sandrine Boulanger
> 
> Cc: Raj Kumar; May Ma; Manohar Divate; Allan Burrington; Damon Wong;
> Brian Nguyen; Durairaj Muthusamy
> 
> Subject: continued internal mail issues
> 
>  
> 
> I don't know where to start. We are definately having problems with
> internal mails on the filer. After updating the /etc/mailname file and
> restarting some process (can't Remember which one Rendell said to
> do), I am still getting a lot of internal email errors (I've even
> continued to get a few from eng216 after changing the mailname file).
> I can see my autosupport emails sitting in there and not being
> delivered. This is very frustrating, because it doesn't seem like
> I've gotten any help from Dev. 
> 
>  
> 
>  
> 
>  
> 
> I think I need to create a brand new P2 defect that states the problem
> as in internal mail issue (and not related to autosupport), and
> include what I have done so far to try and fix it. I don't know where
> the root problem lies. What do you think?
> 
>  
> 
>  
> 
>  
> 
> Here are 3 different examples of mail failures:
> 
>  
> 
>  
> 
>  
> 
> g6r10:~# cat /var/spool/exim4/msglog/1JPfpf-0002fp-JP
> 
>  
> 
> 2008-02-14 07:17:03 Received from <> R=1JPfpf-0002fn-AO U=Debian-exim
> P=local S=1531
> 
>  
> 
> 2008-02-14 07:17:03 routing failed for root@g6r10: Unrouteable address
> 
>  
> 
> *** Frozen (delivery error message)
> 
>  
> 
>  
> 
>  
> 
> g6r10:~# cat /var/spool/exim4/msglog/1JPfqR-0002fu-R8
> 
>  
> 
> 2008-02-14 07:17:51 Received from <> R=1JPfqR-0002fs-Fu U=Debian-exim
> P=local S=3342
> 
>  
> 
> 2008-02-14 07:17:52 routing failed for g6r10@onstor.com: Unrouteable
> address
> 
>  
> 
> *** Frozen (delivery error message)
> 
>  
> 
>  
> 
>  
> 
> g6r10:~# cat /var/spool/exim4/input/1JPfqR-0002fu-R8-D
> 
>  
> 
> 1JPfqR-0002fu-R8-D
> 
>  
> 
> This message was created automatically by mail delivery software.
> 
>  
> 
>  
> 
>  
> 
> A message that you sent could not be delivered to one or more of its
> 
>  
> 
> recipients. This is a permanent error. The following address(es)
> failed:
> 
>  
> 
>  
> 
>  
> 
>   john.keiffer@onstor.com
> 
>  
> 
>     Unrouteable address
> 
>  
> 
>  
> 
>  
> 
> ------ This is a copy of the message, including all the headers.
> ------
> 
>  
> 
>  
> 
>  
> 
> Return-path: <g6r10@onstor.com>
> 
>  
> 
> Received: from root by g6r10 with local (Exim 4.63)
> 
>  
> 
>         (envelope-from <g6r10@onstor.com>)
> 
>  
> 
>         id 1JPfqR-0002fs-Fu
> 
>  
> 
>         for john.keiffer@onstor.com; Thu, 14 Feb 2008 07:17:51 -0800
> 
>  
> 
> To: john.keiffer@onstor.com
> 
>  
> 
> From: g6r10@onstor.com
> 
>  
> 
> Subject: General AutoSupport Report - g6r10
> 
>  
> 
> Message-Id: <E1JPfqR-0002fs-Fu@g6r10>
> 
>  
> 
> Date: Thu, 14 Feb 2008 07:17:51 -0800
> 
>  
> 
>  
> 
>  
> 
> Auto support mail:
> 
>  
> 
> Node name: g6r10
> 
>  
> 
> Time: Feb 14 07:17:51 2008
> 
>  
> 
> Event Type                  Count       Last Event Time
> 
>  
> 
> -----------------------------------------------------------------
> 
>  
> 
> Node                        0           None
> 
>  
> 
> PCC                         0           None
> 
>  
> 
> SCC                         0           None
> 
>  
> 
> Card                        0           None
> 
>  
> 
> CPU                         0           None
> 
>  
> 
> Volume                      42          Thu Feb 14 05:49:08 2008
> 
>  
> 
> IP i/f                      15          Thu Feb 14 05:49:09 2008
> 
>  
> 
> Port                        0           None
> 
>  
> 
> NFS                         0           None
> 
>  
> 
> Route                       0           None
> 
>  
> 
> Quota Rebuild Start         0           None
> 
>  
> 
> Quota Rebuild Done          0           None
> 
>  
> 
> Quota Rebuild Aborted       0           None
> 
>  
> 
> Quota Tree Enabled          0           None
> 
>  
> 
> Quota Tree Disabled         0           None
> 
>  
> 
> Quota Tree Warn             0           None
> 
>  
> 
> Quota Tree Limit            0           None
> 
>  
> 
> Quota User Enabled          0           None
> 
>  
> 
> Quota User Disabled         0           None
> 
>  
> 
> Quota User Warn             0           None
> 
>  
> 
> Quota User Limit            0           None
> 
>  
> 
> Quota Group Enabled         0           None
> 
>  
> 
> Quota Group Disabled        0           None
> 
>  
> 
> Quota Group Warn            0           None
> 
>  
> 
> Quota Group Limit           0           None
> 
>  
> 
> Mkfs                        0           None
> 
>  
> 
> IdMap                       0           None
> 
>  
> 
> Privs                       0           None
> 
>  
> 
> Vsvr                        15          Thu Feb 14 05:49:10 2008
> 
>  
> 
> Coredump                    1           Thu Feb 14 07:10:33 2008
> 
>  
> 
> Power Supply                0           None
> 
>  
> 
> Domain                      0           None
> 
>  
> 
> Cluster DB Ver Change       0           None
> 
>  
> 
> Temperature                 0           None
> 
>  
> 
> Fan                         0           None
> 
>  
> 
> DNS                         0           None
> 
>  
> 
> CShare                      0           None
> 
>  
> 
> GNS                         0           None
> 
>  
> 
> SNMP                        0           None
> 
>  
> 
> GNSServer                   0           None
> 
>  
> 
> -----------------------------------------------------------------
> 
>  
> 
> -----
> 
>  
> 
> THIS MAIL HAS BEEN AUTOMATICALLY GENERATED.
> 
>  
> 
> PLEASE DO NOT REPLY.
> 
>  
> 
> -----
> 
>  
> 
>  
> 
>  
> 
> Thank you,
> 
>  
> 
> John Keiffer
> 
>  
> 
>  
> 
>  
> 
>  
> 
