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Date: Fri, 22 Feb 2008 16:51:38 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Charissa Willard" <charissa.willard@onstor.com>
Cc: "Joshua Goldenhar" <joshua.goldenhar@onstor.com>, "Scott Moyer"
 <scott.moyer@onstor.com>
Subject: Re: Support for Safari web browser?
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Oh, I didn't see this before.  Oh well, poor safari.  At least there is
some kind of workaround because we do support IE and Mozilla based
browsers, and Mozilla can be installed on anything.

On Fri, 22 Feb 2008 11:30:05 -0800 "Charissa Willard"
<charissa.willard@onstor.com> wrote:

> Josh,
> 
>  
> 
> When we originally developed the Web UI, marketing allowed us to limit
> the browsers we originally supported. One reason is that when you
> support multiple browsers and versions on various operating systems,
> the test matrix can grow exponentially. Also, it's not just a matter
> of HTML and CSS support. When we tested Safari a few years ago, we
> found that it did not support some of the third party AJAX
> (Asynchronous JavaScript and XML) controls the Web UI incorporates.
> This may no longer be the case though. 
> 
>  
> 
> To me, allowing a customer to use any browser is the same as allowing
> them to use any storage array. We will get lots of customer calls. We
> could provide a compatibility matrix like we do for storage, but this
> needs to be discussed from not only dev's perspective, but also from
> testing and CS. As with anything else, it's a matter of cost/benefit.
> 
>  
> 
> -Charissa
> 
>  
> 
> ________________________________
> 
> From: Joshua Goldenhar 
> Sent: Friday, February 22, 2008 10:55 AM
> To: Charissa Willard; Scott Moyer
> Cc: dl-cstech
> Subject: RE: Support for Safari web browser?
> 
>  
> 
> Ugg.
> 
>  
> 
> This is so Microsoft-like...
> 
>  
> 
> Why would we do this?
> 
>  
> 
> Why would we not make sure our web interface complies with a certain
> level of HTML compliance?
> 
>  
> 
> http://www.webdevout.net/browser-support-summary
> 
>  
> 
> Personally, I hate when any site, etc. won't let me proceed because I
> use a browser it doesn't like - if you really want to, issue a
> warining, but why block me completely?
> 
> -Josh 
> 
> Josh Goldenhar 
> Phone: 408 963 2408, Cell: 408 547 7693 
> 
> ________________________________
> 
> From: Charissa Willard 
> Sent: Friday, February 22, 2008 10:22 AM
> To: Scott Moyer
> Cc: dl-cstech
> Subject: RE: Support for Safari web browser?
> 
>  
> 
> We do not currently support the Safari browser.
> 
>  
> 
> ________________________________
> 
> From: Scott Moyer 
> Sent: Friday, February 22, 2008 10:21 AM
> To: dl-cstech
> Subject: Support for Safari web browser?
> 
>  
> 
> All:
> 
>  
> 
> IHAC who is attempting to use Safari to manage our gateways during his
> eval and they are reporting the following error message when
> attempting to connect:
> 
>  
> 
> This application works only with Internet Explorer version 6 and above
> or Firefox version 1.5
> 
>  
> 
> I believed we had offered support for Safari under Mac OS v10.4.x.  My
> customer is running 10.5.2.
> 
>  
> 
> Any help anyone can offer would be greatly appreciated.  Thanks in
> advance,
> 
>  
> 
> -Scott
> 
>  
> 
>  
> 
>  
> 
> A. Scott Moyer
> Systems Engineer
> 
> ONStor, Inc.
> office: +1 703 879 6600
> mobile: +1 571 247 1954
> 
> scott.moyer@onstor.com <mailto:scott.moyer@onstor.com> 
> http://www.onstor.com <http://www.onstor.com> 
> 
>  
> 
>  
> 
