AF:
NF:0
PS:10
SRH:1
SFN:
DSR:
MID:<20080229190941.4fd8a248@ripper.onstor.net>
CFG:
PT:0
S:andy.sharp@onstor.com
RQ:
SSV:onstor-exch02.onstor.net
NSV:
SSH:
R:<sandrine.boulanger@onstor.com>,<larry.scheer@onstor.com>,<rendell.fong@onstor.com>,<tim.gardner@onstor.com>
MAID:1
X-Sylpheed-Privacy-System:
X-Sylpheed-Sign:0
SCF:#mh/Mailbox/sent
RMID:#imap/andys@onstor.net@onstor-exch02.onstor.net/INBOX	0	BB375AF679D4A34E9CA8DFA650E2B04E05C7439C@onstor-exch02.onstor.net
X-Sylpheed-End-Special-Headers: 1
Date: Fri, 29 Feb 2008 19:10:30 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
Cc: "Larry Scheer" <larry.scheer@onstor.com>, "Rendell Fong"
 <rendell.fong@onstor.com>, "Tim Gardner" <tim.gardner@onstor.com>
Subject: Re: autosupport still not working?
Message-ID: <20080229191030.29d45a49@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E05C7439C@onstor-exch02.onstor.net>
References: <20080229185849.44bef350@ripper.onstor.net>
	<BB375AF679D4A34E9CA8DFA650E2B04E05C7439C@onstor-exch02.onstor.net>
Organization: Onstor
X-Mailer: Sylpheed-Claws 2.6.0 (GTK+ 2.8.20; x86_64-pc-linux-gnu)
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit

Hey, it's your filer, how should I know?  ~:^)  The lookup doesn't
appear to be succeeding at all.  How is DNS on the management volume
set up? What is the output from testing a lookup of onstor.com on the
management vsvr?  How about a MX record DNS lookup of onstor.com?

BTW, I wouldn't mind knowing how to do that stuff, so feel free to
enlighten me if you know how.

Cheers,

a


On Fri, 29 Feb 2008 18:59:59 -0800 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> Where does it do the lookup?
> 
> -----Original Message-----
> From: Andy Sharp 
> Sent: Friday, February 29, 2008 6:59 PM
> To: Sandrine Boulanger
> Cc: Larry Scheer; Rendell Fong; Tim Gardner
> Subject: Re: autosupport still not working?
> 
> From your logfile, /var/log/exim4/mainlog, I get this:
> 
> 2008-02-29 15:28:53 1JVEer-0004yR-MW <= g14r10@onstor.com U=root
> P=local S=2679
> 2008-02-29 15:28:54 1JVEer-0004yR-MW == sandrine.boulanger@onstor.com
> R=dnslooku
> p defer (-1): host lookup did not complete
> 2008-02-29 15:47:21 Start queue run: pid=23705
> 2008-02-29 15:47:21 1JVEer-0004yR-MW == sandrine.boulanger@onstor.com
> R=dnslooku
> p defer (-1): host lookup did not complete
> 
> 
> 
> 
> On Fri, 29 Feb 2008 16:44:26 -0800 "Sandrine Boulanger"
> <sandrine.boulanger@onstor.com> wrote:
> 
> > Running sub10 now. I don't want to install anything extra, it should
> > just work :)
> > Tim said autosupport was fixed I think, but something is still
> > missing apparently.
> > There's one message in the queue but it is not sent:
> > 
> > g14r10:/# exim4 -bpc
> > 1
> > g14r10:/# exim4 -bp
> > 73m  2.6K 1JVEer-0004yR-MW <g14r10@onstor.com>
> >           sandrine.boulanger@onstor.com
> > 
> > -----Original Message-----
> > From: Andy Sharp 
> > Sent: Friday, February 29, 2008 4:36 PM
> > To: Sandrine Boulanger
> > Cc: Larry Scheer; Rendell Fong
> > Subject: Re: autosupport still not working?
> > 
> > to check the mail queue:
> > 
> > # exim4 -bpc
> > 
> > <output is number of messages currently queued>
> > 
> > to take a gander at the queue:
> > 
> > # exim4 -bp
> > 
> > <output is something like three or four lines per item on the queue,
> > including the time-in-queue, destination addresses, sender address,
> > and so on.  if the phrase "** frozen **" appears for a message, then
> > it is frozen, which means exim4 encountered an error condition that
> > would seem to indicate that exim shouldn't bother to try to deliver
> > that message any more.>
> > 
> > Frozen messages get cleaned off the queue every night, I believe.
> > If a message gets cleaned off the queue (so the queue doesn't get
> > unmanageably large), a record of that is made in the log
> > file /var/log/onstor/exim-cleaning.log.
> > 
> > The script that does the cleaning is
> > 
> > /etc/cron.daily/exim4-rm-frozen
> > 
> > 
> > I don't know if those packages made it into sub9, but they should
> > definitely be in sub10.  Or, intrepid users can install the packages
> > directly on their system:
> > 
> > # /etc/init.d/exim4 stop
> > # dpkg -i
> > $PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-config_4.63-17_all.deb
> > # dpkg -i
> > $PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-base_4.63-17_mipsel.deb
> > # dpkg -i
> >
> $PERFORCE/dev/linux/Pkgs/binary/Deb/exim4-daemon-custom_4.63-17_mipsel.d
> > eb
> > 
> > Figuring out how to get packages accessible to a filer is left as
> > an exercise to the reader ~:^)  Hint: use NFS.
> > 
> > 
> > On Fri, 29 Feb 2008 15:56:32 -0800 "Sandrine Boulanger"
> > <sandrine.boulanger@onstor.com> wrote:
> > 
> > > g14r10:/# ls /var/mail
> > > g14r10:/# cat /etc/mailname
> > > g14r10
> > > g14r10:/#
> > > 
> > > 
> > > _____________________________________________
> > > From: Larry Scheer 
> > > Sent: Friday, February 29, 2008 3:54 PM
> > > To: Sandrine Boulanger
> > > Cc: Rendell Fong; Andy Sharp
> > > Subject: RE: autosupport still not working?
> > > 
> > > /var/mail
> > > 
> > > Check /etc/mailname. I set it to localhost as the default for the
> > > root filesystem but it may need to be changed to  the value of
> > > hostname or even the name of the mail server. 
> > > 
> > > Someday, soon, Andy will publish a wiki page telling us how to
> > > configure exim4 to work with/as a mailserver.
> > > 
> > > Copying Andy since exim4 mail is his tar baby.
> > > 
> > > Happy hunting,
> > > 
> > > Larry
> > > 
> > > _____________________________________________
> > > From: Sandrine Boulanger 
> > > Sent: Friday, February 29, 2008 3:34 PM
> > > To: Rendell Fong; Larry Scheer
> > > Subject: autosupport still not working?
> > > 
> > > I created a new flash with sub10, setup dns in mgmt vsvr,
> > > autosupport, but autosupport generate report does not send any
> > > email. Where can I check the mail queue on Linux?
