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Date: Thu, 20 Mar 2008 18:09:40 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
Subject: Re: updating defects
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Hi Sandrine,

Please know that I don't think of you and CQ as being one and the same,
and I wasn't talking about you or the work you've done with CQ, which is
very good, especially compared to what I've seen done in the past.

I'm always up for a discussion.  I'll stop by sometime.

On Thu, 20 Mar 2008 17:31:13 -0700 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> Maybe I should have a discussion with you about Clearquest, the
> workflows, and its use; because we use it for many different things,
> company wide, and I don't think it sucks as much as you think :)
> I know the search capability is not great, but I've tried to create
> the Find queries for that, we can enhance some if needed. I also know
> about the browser issues, but there's not much I can do on my side to
> enhance this.
> But I'd like to get some inputs about what does not work for you.
> 
> Sandrine
> 
> -----Original Message-----
> From: Andy Sharp 
> Sent: Thursday, March 20, 2008 3:08 PM
> To: Maxim Kozlovsky
> Cc: Larry Scheer; Tim Gardner; dl-Cougar; dl-Software
> Subject: Re: updating defects
> 
> Oh please the tool sucks.
> 
> But Max is right in one way: Larry, you could make it easier if you
> removed all submittals from the pull down list that have already gone
> "down the river."  Each time you do a sub, remove it from the list.
> 
> On Thu, 20 Mar 2008 14:46:43 -0700 "Maxim Kozlovsky"
> <maxim.kozlovsky@onstor.com> wrote:
> 
> > Don't blame you problems with using the tools correctly on the
> > tools. Clearquest is just a database, it will store anything you
> > ask it to store. If you want the fields in the certain format,
> > you've got to write the code which will verify that the fields are
> > in the certain format.
> > 
> > Max
> > 
> > _____________________________________________
> > From: Larry Scheer 
> > Sent: Thursday, March 20, 2008 2:24 PM
> > To: Tim Gardner; dl-Cougar; dl-Software
> > Subject: RE: updating defects
> > 
> > I would like to add that you correctly update the "built in
> > submittal:" and "of project" fields with the correct submittal and
> > project the defect is fixed in when you are updating the resolution
> > page. Some folks are just typing digits in these required fields.
> > This habit hides the fix from queries on those fields. Clear Quest
> > is hard enough to use as it is, please don't make it any harder to
> > find information in its database.
> > 
> > Thanks,
> > 
> > Larry
> > 
> > _____________________________________________
> > From: Tim Gardner 
> > Sent: Thursday, March 20, 2008 2:09 PM
> > To: dl-Cougar; dl-Software
> > Subject: updating defects
> > 
> > 
> > This is just a freindly reminder to be diligent about updating
> > clearquest for the defects you are working on.
> > 
> > For any defect you are working on you should be updating the defect
> > at least on a daily basis.
> > 
> > This is always a good practice but is even more important as we
> > approach the end of a release.
> > 
> > For lessons in how to update a defect, please see Mike Lee, the
> > master of the defect update.
> > 
> > Tim
> > 
> > 
> > 
