AF:
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SRH:1
SFN:
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MID:<20080619205343.4351168f@ripper.onstor.net>
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S:andy.sharp@onstor.com
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Date: Thu, 19 Jun 2008 20:54:17 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Subject: Re: [Onstor, Inc.] 00008500: "error during system get all" - Open
 New
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	<BB375AF679D4A34E9CA8DFA650E2B04E09C425A2@onstor-exch02.onstor.net>
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I can show irreputible evidence that every night precisely at 20.00,
something goes haywire with phd and uploads fail.  I've already
mentioned it to Ian.  Coincidence that your upload was at 20.17.16? Not.

On Thu, 19 Jun 2008 20:24:50 -0700 "John Rogers"
<john.rogers@onstor.com> wrote:

> This error occurred. This in the past has lead to a locked cpu. I;ve
> check /tmp/ramdisk and it's not full and the cpu load looks normal.
> 
> I am going to continue.
> 
> CRITICAL - (20 errors in read_elog.protocol-2008-06-19-19-52-21) - Jun
> 19 20:17:16 mktg3 : 0:0:nfxsh:NOTICE: cmd[0]: - support.sh (root):
> ERROR: Failed to upload, HTTP 500 (internal server error), likely it
> is a log file that changed size while trying to sending it. :
> status[2] ...
> 
> -----Original Message-----
> From: Caeli Collins 
> Sent: Thursday, June 19, 2008 8:21 PM
> To: dl-mightydog-alert
> Subject: [Onstor, Inc.] 00008500: "error during system get all" - Open
> New
> 
> ONStor Support Case has been created (or modified) in the Customer
> Support queue.
> Account: Onstor, Inc. 
> 
> Case number 00008500
> Created on 6/19/2008 by Caeli Collins
> Origin:  ASSIST (Support Web Site)
> 
> Submitter:  Mightydog Alert
> 
> Reported Severity: Medium -- Severity 3
> Type:  
> Status:  Open New
> 
> Description: mktg3 diag> system get all -c 8499
>     Looking for virtual servers and volumes..
>     Querying the
> system.........................................................
> ........................................................................
> ........
> ........................................................................
> ........
> ........................................................................
> ........
> ........................................................................
> ........
> ......................................cat:
> /tmp/ramdisk/_support.sh_tmp1.172: No                            such
> file or directory
> ........................................................................
> ........
> ........................................................................
> ........
> ........................................................................
> ........                           ..............   OK
>     Uploading file sfinfo-20080619_20031833.xml.gz..  OK
>     Uploading elog message files..           OK
>     Uploading syslog files..                 OK
>     Uploading cluster log files..            OK
>     Uploading auth log files..               OK
>     Uploading ndmp log files..               OK
>     Uploading quota log files..              OK
>     Uploading vscan log files..              OK
>     Uploading cron log files..               OK
>     Uploading kpi stats..                    OK
>     Uploading cron tabs..                    OK
>     Uploading crash files..                  OK
>     Uploading core files..                   OK
>     Uploading cluster DB..                   OK
> mktg3 diag>
