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Date: Fri, 18 Jul 2008 16:07:39 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Doug Cook" <doug.cook@onstor.com>
Cc: "John Keiffer" <john.keiffer@onstor.com>, "Ian Brown"
 <ian.brown@onstor.com>
Subject: Re: problem with system get all -c
Message-ID: <20080718160739.08d3418e@ripper.onstor.net>
In-Reply-To: <0d0201c8e92a$65e1ef76$6b33c942@onstor.net>
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Try not to take a swing at me when I ask, but any possibility of
getting the /var/log/messages and /var/log/onstor/messages files from
that time?  If system get all is bombing, then you would have to use
scp or something like that.

On Fri, 18 Jul 2008 19:02:48 -0400 "Doug Cook" <doug.cook@onstor.com>
wrote:

> I have the recordrd WebEx session and will be uploading it tomorrow.
> 
> DC
> 
> Sent from my wireless.
> 
> -----Original Message-----
> From: Andrew Sharp <andy.sharp@onstor.com>
> Sent: Friday, July 18, 2008 6:42 PM
> To: John Keiffer <john.keiffer@onstor.com>
> Cc: Ian Brown <ian.brown@onstor.com>; Doug Cook <doug.cook@onstor.com>
> Subject: Re: problem with system get all -c
> 
> It would be helpful to know why it failed, what was the error message,
> if any.  This information may be very hard to come by, unfortunately.
> In beta, if an upload times out, there is no error message to tell you
> that, unfortunately that capability didn't make in until the GA
> release.  I think there is a 20 minute timeout, so if it took longer
> than that, it will fail.
> 
> All uploaded files are gzipped first.
> 
> Cheers,
> 
> a
> 
> On Fri, 18 Jul 2008 12:20:17 -0700 "John Keiffer"
> <john.keiffer@onstor.com> wrote:
> 
> > Doug was trying to upload a system get all to case 8511 for the
> > Community Connect Beta site, but it failed to upload the syslog.
> > 
> >  
> > 
> > /var/log/messages was about 30 megs
> > 
> >  
> > 
> > /var/log/messages.0 was about 80 megs
> > 
> >  
> > 
> > Should this have been a problem? I will be filing a defect for this.
> > 
> >  
> > 
> > Thank you,
> > 
> > John Keiffer
> > 
> >  
> > 
> >  
> > 
